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HeatPressNation has a rating of 4.7 stars from 8,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HeatPressNation most frequently mention customer service and several times. HeatPressNation ranks 1st among Industrial Supply sites.
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I haven't used it yet
Easy company to work with. Great customer service
I would have loved a list of Temps for different products. But overall it's perfect.
I ordered heat vinyl twice in different sizes and I did need to check with CS that they were the same people. They were and everything went great.
It's frustrating that I can't get through on the phone number listed on the website. I received a stand-alone mug press that isn't mine, notified the company via email and was told someone would contact me yet I haven't heard from anyone yet.
This was our first heat press to purchase and for a small business it's doing really great! We really enjoy the ease of use for our first press.
Fast delivery, good price and the heat press working like a beast!
HPN has the best products at the competitive prices, and the best shipping. Thank you HPN.
Heat Press Nation has the best price.
Their chat service was really handy
No issues, great experience
Love the product. Takes a bit long for delivery. I often order the 10 inch rolls and sometimes they are cut to 9.5 inches which sometimes is frustrating. Will definitely be ordering again. Great selection in colors!
I love their low prices & I get everything within the same week that I order. I absolutely love heat press nation!
Purchased this heat press because it looked like good quality. When I removed the heat press from the box everything looked good. When I plugged in the heat press nothing worked. I inspected the product thoroughly and found a harness that was dangling inside the heat press. I took pictures and a video. I ended up removing the rear access panel and exposing all the electrical components. I connected the connector that was not plugged in. Cycled the on/off switch and it all started working. I used it multiple times. The press works fine but then I noticed my magnet was not working. Overall the heat press is good and works fine. I gave a low rating due to lack of quality control on many things that should have been caught if paying attention.
Very poor customer service. No follow thru on questions. Love the product! Just wish I had been treated better.
I did have to call to find out what the status of my purchase was for delivery. They were told to deliver after a certain date because I was not available in case it was delivered. It was delivered while I was gone and created a small problem which I worked out to get it into the house.
Great machine
First machine lasted almost 9 years
Machine gets to temp fast, press is smooth and release is the same
Everything Is always good i will always buy my stuff from here. Great website
It works great!
Answer: Heat Press Nation came highly recommended but they have yet to live up to the hype, I am very disappointed with their services. I ordered the Sawgrass SG1000 in May 26,2020 and received my printer on June 11,2020, needless to say I was overjoyed to be receiving my printer but was shocked and disappointed when I opened the box and there was no installation kit included. I contacted the company and was told by the Customer Service Representative that they received the printers without the ink and they knew I was eager to receive my printer so they shipped it out the printer without the ink (1st Lie) but I would receive the ink on Saturday June 13,2020 but that was another lie, it never came, I called a few times throughout the week, no one could give me a definite answer or provide a tracking number for my ink, I requested to speak with a Supervisor, I was told he would give me a call but to no avail, I was told that the Supervisor is having my ink shipped overnight but still no ink.(another Lie) I contacted the company again today, I was on hold for an hour and eleven minutes only to speak with a representative to be told, my ink was shipped out but I won't receive it until Wednesday June 24,2020. I am outraged, I have missed out on so much business because of this, I will no longer do business with Heat Press Nation because I don't feel I'm being properly compensated for my troubles.
Answer: Received half my order after 7 days. It has been almost 2 weeks and have not received the rest of order.

