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HeatPressNation has a rating of 4.7 stars from 8,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HeatPressNation most frequently mention customer service and several times. HeatPressNation ranks 1st among Industrial Supply sites.
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Easy to understand website
Thanks to Estevan for his help on the phone with technical questions about the machine I just purchased, we love our first Heat Press Nation machine and we're looking forward to our second!
Your help in guiding me to purchase the foam and also the pictures shared on how to secure the foam under the heating element have greatly reduced the "denting" on my trucker foam caps.
I don't think it has to that high in price
Product was packaged very well.
Overall no issues
My order was quick and the products were awesome! I'll order from you again.
Easy website to navigate and overall good inventory.
Very helpful
We appreciate the speedy delivery times Heat Press Nation offers.
Customer service has been great and the site is very forward and organized. I wouldn't buy from another company. Customer service is so hard to come by these days and they really have it! I know that if i have any questions or problems that i can call and get help!
Great Experience.
Very easy process! Heat Press is awesome!
I am not super crazy about the hat press I purchased a few years ago-- I need to put padding under the flex fit hats so that they do not wrinkle during pressing. But this product works well to fill the gap and I certainly use the different sizes for other press items
0
A++++++++
5 starz always best in the game
Great buy
The delivery could have been a bit more quick and hopefully they will offer more affordable shipping options or free shipping.
The platens we ordered were not made for our hat machines. Therefor we returned them.
Answer: Heat Press Nation came highly recommended but they have yet to live up to the hype, I am very disappointed with their services. I ordered the Sawgrass SG1000 in May 26,2020 and received my printer on June 11,2020, needless to say I was overjoyed to be receiving my printer but was shocked and disappointed when I opened the box and there was no installation kit included. I contacted the company and was told by the Customer Service Representative that they received the printers without the ink and they knew I was eager to receive my printer so they shipped it out the printer without the ink (1st Lie) but I would receive the ink on Saturday June 13,2020 but that was another lie, it never came, I called a few times throughout the week, no one could give me a definite answer or provide a tracking number for my ink, I requested to speak with a Supervisor, I was told he would give me a call but to no avail, I was told that the Supervisor is having my ink shipped overnight but still no ink.(another Lie) I contacted the company again today, I was on hold for an hour and eleven minutes only to speak with a representative to be told, my ink was shipped out but I won't receive it until Wednesday June 24,2020. I am outraged, I have missed out on so much business because of this, I will no longer do business with Heat Press Nation because I don't feel I'm being properly compensated for my troubles.
Answer: Received half my order after 7 days. It has been almost 2 weeks and have not received the rest of order.

