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HeatPressNation has a rating of 4.7 stars from 8,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HeatPressNation most frequently mention customer service and several times. HeatPressNation ranks 1st among Industrial Supply sites.
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Delivery was kinda long but overall experience with the service and product quality was great.
It was a good experience, I have not had any issues.
Awesome company! Highly recommend
Everything was wonderful. Customer service outstanding and product excellent.
Great! Person at HPN was super helpful!
Great Machine! Definitely lived up to my expectations!
I typed in the number of our old heat press that died and easily found this new one just like it. We appreciate getting it on special. Thank you for your service.
So far my shopping experience has been great! Love my heat press!
Solid, well built and complete.
Dependable! Always ships quickly. Prices are consistent. My go-to business for all my heat transfer needs.
I love your company! The only downside is time it takes to arrive to me. If you work on this...I would start recommending others. Despite the downside, I still rated you all a 5 Star!
Shipping takes a while but everything else is great
Will continue to use this company
I received my heat press when they stated. I've only used a couple of times and I love it! This is all new to me, but it worked great.
Thank you
Everything went very smooth. Thank you HPN.
Everything was great. I'm looking forward to many projects. Thank you
Web order. User-friendly site.
Just awesome
Anytime I have questions, heatpressnation always helps me out on the phone, very nice staff and straight to the point with very useful information. That is why I will keep ordering thru them
Answer: Heat Press Nation came highly recommended but they have yet to live up to the hype, I am very disappointed with their services. I ordered the Sawgrass SG1000 in May 26,2020 and received my printer on June 11,2020, needless to say I was overjoyed to be receiving my printer but was shocked and disappointed when I opened the box and there was no installation kit included. I contacted the company and was told by the Customer Service Representative that they received the printers without the ink and they knew I was eager to receive my printer so they shipped it out the printer without the ink (1st Lie) but I would receive the ink on Saturday June 13,2020 but that was another lie, it never came, I called a few times throughout the week, no one could give me a definite answer or provide a tracking number for my ink, I requested to speak with a Supervisor, I was told he would give me a call but to no avail, I was told that the Supervisor is having my ink shipped overnight but still no ink.(another Lie) I contacted the company again today, I was on hold for an hour and eleven minutes only to speak with a representative to be told, my ink was shipped out but I won't receive it until Wednesday June 24,2020. I am outraged, I have missed out on so much business because of this, I will no longer do business with Heat Press Nation because I don't feel I'm being properly compensated for my troubles.
Answer: Received half my order after 7 days. It has been almost 2 weeks and have not received the rest of order.

