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HeatPressNation has a rating of 4.7 stars from 8,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HeatPressNation most frequently mention customer service and several times. HeatPressNation ranks 1st among Industrial Supply sites.
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I love them
Very happy!
Other than the performance of the product itself, everything else went well.
Thanks!
Vinyl peels off from what my customer say
Heatpressnation is wonderful to work... Product delivered just as promised.
Love love heat press Nation!
Was good. Easy to navigate, and easy to pay. Very consistent on shipping times, and products.
Super easy
Have not used yet.
I like every item I have bought but think we as customers should get some kind of discount for when purchasing items.
Great customer service and when the warehouse missed half of my vinyl order they overnighted me my order with no charge!
Great site so far. Easy to navigate.
I got good results and it makes me satisfied it is really work and you can get perfect designs
This is my first time using the press. Easy to use
Great customer service. Price is right. Only downfall is delivery time compared to other companies if you need the vinyl soon.
Wow they costumer service suck
Overall experience great, quick shipping, product fantastic. Put it into service the day we received it.
My God, you guys are slow shipping things out. Days after I placed my order, you hadn't shipped my order, but I'd already received an order I placed with a competitor of yours after placing the order with you. I then canceled part of my order with you and reordered with a competitor and got that before I got the remainder of the order I placed with you. And one of the two things I received from you was defective and had to be replaced. Never again! That was my one and only order with you!
Thank you
The ordering process and delivery went without a hitch! The machine is beautiful. I have had delays on my end and have not gotten to use it yet. I am very happy with your service so far! And will definitely looking to get a printer from you in the future.
Answer: Heat Press Nation came highly recommended but they have yet to live up to the hype, I am very disappointed with their services. I ordered the Sawgrass SG1000 in May 26,2020 and received my printer on June 11,2020, needless to say I was overjoyed to be receiving my printer but was shocked and disappointed when I opened the box and there was no installation kit included. I contacted the company and was told by the Customer Service Representative that they received the printers without the ink and they knew I was eager to receive my printer so they shipped it out the printer without the ink (1st Lie) but I would receive the ink on Saturday June 13,2020 but that was another lie, it never came, I called a few times throughout the week, no one could give me a definite answer or provide a tracking number for my ink, I requested to speak with a Supervisor, I was told he would give me a call but to no avail, I was told that the Supervisor is having my ink shipped overnight but still no ink.(another Lie) I contacted the company again today, I was on hold for an hour and eleven minutes only to speak with a representative to be told, my ink was shipped out but I won't receive it until Wednesday June 24,2020. I am outraged, I have missed out on so much business because of this, I will no longer do business with Heat Press Nation because I don't feel I'm being properly compensated for my troubles.
Answer: Received half my order after 7 days. It has been almost 2 weeks and have not received the rest of order.

