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HeatPressNation has a rating of 4.7 stars from 8,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HeatPressNation most frequently mention customer service and several times. HeatPressNation ranks 1st among Industrial Supply sites.
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Pleasant experience
It's all good
Great service and customer support.
Whenever I call I am answered quickly and the staff seem very happy
Easy navigation, description is exact and easy to understand.
I wish the prices were lower, but I understand margins so it's understandable. If things start to sell better and I need larger quantities of vinyl I hope to be able to get some degree of savings for bulk. Still an excellent experience though! Just tough on my college wallet.
Awesome. Great customer service. Will be doing business again in the near future.
Quick shipping!
I got the info from Reyes the Entrepreneur for the heat press.
Very easy to order and pay!
Emails to HPN do not always get answered but everything else is fine.
The payment method was great, I wish I was able to pay for a next-day shipping.
You will find quality for the price you're willing to pay
Great products/good prices
Not only does Heat Press Nation offer competitive pricing and quality products, they have a vast library of helpful training videos chuck full of useful information!
All products were as advertised...the mug press is a quality press without the high price tag of some other manufacturers.
Fast shipping and a quality product!
It's good
Quick, easy shopping process. Haven't used the product yet.
Pretty amazing tshirt press for the price, quick turnaround and shipping time as well! Couldn't have asked for more!
Answer: Heat Press Nation came highly recommended but they have yet to live up to the hype, I am very disappointed with their services. I ordered the Sawgrass SG1000 in May 26,2020 and received my printer on June 11,2020, needless to say I was overjoyed to be receiving my printer but was shocked and disappointed when I opened the box and there was no installation kit included. I contacted the company and was told by the Customer Service Representative that they received the printers without the ink and they knew I was eager to receive my printer so they shipped it out the printer without the ink (1st Lie) but I would receive the ink on Saturday June 13,2020 but that was another lie, it never came, I called a few times throughout the week, no one could give me a definite answer or provide a tracking number for my ink, I requested to speak with a Supervisor, I was told he would give me a call but to no avail, I was told that the Supervisor is having my ink shipped overnight but still no ink.(another Lie) I contacted the company again today, I was on hold for an hour and eleven minutes only to speak with a representative to be told, my ink was shipped out but I won't receive it until Wednesday June 24,2020. I am outraged, I have missed out on so much business because of this, I will no longer do business with Heat Press Nation because I don't feel I'm being properly compensated for my troubles.
Answer: Received half my order after 7 days. It has been almost 2 weeks and have not received the rest of order.

