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HeatPressNation has a rating of 4.7 stars from 8,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HeatPressNation most frequently mention customer service and several times. HeatPressNation ranks 1st among Industrial Supply sites.
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I ordered it shipped I recieved. No interaction with a live person.
Very smooth process. Order arrived fast.
Overall experience has been good the website is easy to understand. As someone just getting their feet wet in the Garment business I find that the prices are good and the service is good also.
Always fast shipping and great customer service
The item worked great. Thought the shipping was too high for such a small item.
Everything was very easy to find. Love this place!
Product was just as described.
First time buyer of a heat press, confusing on all the styles and features that are out there. This was an easy decision to make with having a bum arm so the auto open feature is a must for me so that narrowed down my choices, along with all the reviews and recommendations for Heat Press Nation. A little shell shocked on price but want great quality and USA made. Staff is very friendly and knowledgeable. Thanks Heat Press Nation!
Took too long to get here.
Great but wish delivery time was better
Easy to order htv works great my favorite to use
Very satisfied with all my dealings with Heat Press Nation. Class A company.
Michael was Awesome, he walked us through our questions and helped us with everything we needed to know and we will definitely shop here again. Thank You for such Great customer service!
Excellent product. You can buy a cheaper Chinese product but the quality of the made in USA product is amazing.
I'm trying you guys out to see how you are different from all the other suppliers
Overall experience was great. No complaints
Will continue to shop here
Received my heat press- was packaged great once unpacked no damage all was great. Was missing a rubber foot piece for the bottom. Called customer service and they said they would send out- still waiting on that piece. Overall experience has been great so far. Love my heat press!
Good price, good product, good customer service
The product took too long to ship when I did get the product it was in a zip lock bag and with no parchment paper. I called the customer service and I was told that it depends if the person packaging wants to put the parchment appear. I don't understand how you guys expect us to use a product half complete.
Answer: Heat Press Nation came highly recommended but they have yet to live up to the hype, I am very disappointed with their services. I ordered the Sawgrass SG1000 in May 26,2020 and received my printer on June 11,2020, needless to say I was overjoyed to be receiving my printer but was shocked and disappointed when I opened the box and there was no installation kit included. I contacted the company and was told by the Customer Service Representative that they received the printers without the ink and they knew I was eager to receive my printer so they shipped it out the printer without the ink (1st Lie) but I would receive the ink on Saturday June 13,2020 but that was another lie, it never came, I called a few times throughout the week, no one could give me a definite answer or provide a tracking number for my ink, I requested to speak with a Supervisor, I was told he would give me a call but to no avail, I was told that the Supervisor is having my ink shipped overnight but still no ink.(another Lie) I contacted the company again today, I was on hold for an hour and eleven minutes only to speak with a representative to be told, my ink was shipped out but I won't receive it until Wednesday June 24,2020. I am outraged, I have missed out on so much business because of this, I will no longer do business with Heat Press Nation because I don't feel I'm being properly compensated for my troubles.
Answer: Received half my order after 7 days. It has been almost 2 weeks and have not received the rest of order.

