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HeatPressNation has a rating of 4.7 stars from 8,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HeatPressNation most frequently mention customer service and several times. HeatPressNation ranks 1st among Industrial Supply sites.
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Order everything I need from heatpressnation
Two out of my three cart items were delivered in a timely manner and functioned at the level I expected - I would consider them to be great buys at fair prices. HPN customer service is very courteous and helpful when it comes to setup and general questions (I find that the phone number provided will result in significantly faster service than via email), but I'm still burned by the return policy for cutters; particularly that the strict "no returns" verbiage could be more transparent. List it on the product page, put it on the checkout page, make it clear, and you would have had a happier customer. I'm currently neutral on if I'll return to make another purchase.
Always happy with my purchases.
Faster productivity than my other heart press
Good quality of products.
Always fast, friendly, and affordable.
Great products, great shipping, excellent timing. Website is simple to use and has all the info you need to make an educated purchase.
I absolutely love HeatPress Nation for all my needs
Love yall! Thank u
Easy ordering process, good prices and fast shipping. Also, very well packaged.
Smooth transaction!
Best price for this heat press... love that the top swings completely out of the way. Only problem I have is when bringing it back to press it swivels and you have to try to align it. It's very hot but it's an easy fix. Love my new 'refurbished' heat press.
Always find just what I want at a great price.
Great products and super fast shipping
I gave 1 star because I haven't used it yet and there was no other option
Everything seems GREAT
Great service... Thanks
The website was easy to use. All the information needed to make a decision was available. Very helpful staff.
Easy to pick out colors that you need and the videos very helpful
Good thank you
Answer: Heat Press Nation came highly recommended but they have yet to live up to the hype, I am very disappointed with their services. I ordered the Sawgrass SG1000 in May 26,2020 and received my printer on June 11,2020, needless to say I was overjoyed to be receiving my printer but was shocked and disappointed when I opened the box and there was no installation kit included. I contacted the company and was told by the Customer Service Representative that they received the printers without the ink and they knew I was eager to receive my printer so they shipped it out the printer without the ink (1st Lie) but I would receive the ink on Saturday June 13,2020 but that was another lie, it never came, I called a few times throughout the week, no one could give me a definite answer or provide a tracking number for my ink, I requested to speak with a Supervisor, I was told he would give me a call but to no avail, I was told that the Supervisor is having my ink shipped overnight but still no ink.(another Lie) I contacted the company again today, I was on hold for an hour and eleven minutes only to speak with a representative to be told, my ink was shipped out but I won't receive it until Wednesday June 24,2020. I am outraged, I have missed out on so much business because of this, I will no longer do business with Heat Press Nation because I don't feel I'm being properly compensated for my troubles.
Answer: Received half my order after 7 days. It has been almost 2 weeks and have not received the rest of order.

