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HeatPressNation has a rating of 4.7 stars from 8,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HeatPressNation most frequently mention customer service and several times. HeatPressNation ranks 1st among Industrial Supply sites.
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Products good. Service could be faster waiting for back order.
My first heatpress that came in was damaged, but customer service was great about shipping out another one, I am satisfied of my heatpress and so far been great, Mahalo Heatpress Nation.
I got the manual heat press for mugs and i thought i was getting the automatic. I couldn't find any videos that dispayed the correct heat settings so i had to figure it out. The manual yhat was sent with it was for the automatic and yhe manual was mot very specific
Good
This vinyl is very easy to use! Very happy with it and it is now the only heat press vinyl I will use!
Ordering was easy and smooth, the press is great quality and is working very well... The shipping was a little rough and packaging could be improved...
Shipping for one item took a little bit longer than expected.
I have used this service twice and just made my third order. So far my items have come in faster than I thought they would and has been correct.
Will shop through Heat Press Nation again! Awesome service, quality equpment & fast shipping. Very impressed with their business.
So far it's fine have yet to experience all features of equipment
Great customer service, fast shipping!
HPN has a great deal on these Mugs all the time and the shipping time is very reasonable compared to other places Ive ordered from in the past. HPN has a great support staff and can help you with all your Heat Press needs and questions.
Great service. Affordable price and great selection of sizes.
Great value and fast delivery
Good enough
Still getting use to the silhouette but everything was as expected thank you
Heat Press Nation has wonderful customer service. My first order arrived damaged. I called customer service and they answered right away and I was able to speak to someone who I could understand. She offered a solution to my issue and she asked that I send pictures of the damaged items. I sent the pictures immediately and within 10 minutes another customer service rep was calling me to help further resolve the issue. I was shocked at such a quick response. A resolution was worked out and I received another order which was not damaged. I judge a company on how great their customer service is and Heat Press Nation gets a perfect 10!
Easy to use. Would like to see color chart that included all colors that was on drop down.
First time user. Good service.
Answer: Heat Press Nation came highly recommended but they have yet to live up to the hype, I am very disappointed with their services. I ordered the Sawgrass SG1000 in May 26,2020 and received my printer on June 11,2020, needless to say I was overjoyed to be receiving my printer but was shocked and disappointed when I opened the box and there was no installation kit included. I contacted the company and was told by the Customer Service Representative that they received the printers without the ink and they knew I was eager to receive my printer so they shipped it out the printer without the ink (1st Lie) but I would receive the ink on Saturday June 13,2020 but that was another lie, it never came, I called a few times throughout the week, no one could give me a definite answer or provide a tracking number for my ink, I requested to speak with a Supervisor, I was told he would give me a call but to no avail, I was told that the Supervisor is having my ink shipped overnight but still no ink.(another Lie) I contacted the company again today, I was on hold for an hour and eleven minutes only to speak with a representative to be told, my ink was shipped out but I won't receive it until Wednesday June 24,2020. I am outraged, I have missed out on so much business because of this, I will no longer do business with Heat Press Nation because I don't feel I'm being properly compensated for my troubles.
Answer: Received half my order after 7 days. It has been almost 2 weeks and have not received the rest of order.

