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HawaliliReviews 1,911

3.6

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Hawalili Reviews Summary

The company has garnered a mixed reputation, with many customers appreciating the unique product offerings, affordability, and easy online shopping experience. Positive sentiments highlight the fun designs and quality of the shirts, often leading to repeat purchases. However, several customers expressed dissatisfaction with slow delivery times, sizing inconsistencies, and challenges in the return process, including unexpected fees. Overall, while the company excels in product variety and pricing, it faces significant hurdles in customer service and fulfillment that could impact long-term customer loyalty.

This summary is generated by AI, based on text from customer reviews

service
405
quality
1,632

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28,352 reviews

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Missouri
2 reviews
0 helpful votes
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Happy Camper
June 17, 2023

All my shorts are first rate, I have gotten lots of compliments on the vibrant colors and the themes on them! Thx!

Date of experience: June 16, 2023
Indiana
1 review
0 helpful votes
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The shirt I ordered was XL but the shirt I got was more like XLT. XL for a tall person. But the arms aren't tight, so I dunno. It just seems like a tent when putting it on. No, I'm not putting you on.

Date of experience: June 13, 2023
Miss W. Hawalili Rep
over a year old

Dear Customer,

Thank you for your feedback regarding the item(s) received. We are sorry that the size of item didn't work out as expected. We sincerely apologize for all inconvenience.

There is a size chart under the product details of each item. We recommend you use the size chart to better determine your ideal size next time because sizing varies between our items.

Meawhile.We are committed to enhancing our service to simplify the process for customers in selecting their ideal size with greater accuracy.

We do hope you will have a better shopping experience with us in the future. Thanks for your feedback.

If you need additional assistance, please feel free to contact us by email at [email protected]

Best regard,
Mandy
HAWALILI


You keep popping up these damn windows which pisses...
May 14, 2023
Previous review

You keep popping up these damn windows which pisses me off. Lemme shop and then offer discounts when I'm at the frigging discount code page! I can't remember the codes you list anyway thru it all.

Date of experience: May 14, 2023
Maryland
1 review
0 helpful votes
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Slow shipping
June 12, 2023

Shopping is fine, but the shipping is slow, but will buy again

Date of experience: June 12, 2023
Florida
2 reviews
0 helpful votes
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Buying for my son
June 11, 2023
Updated review

Hawalili has always been a breeze to order from. Living in Florida the shirts are perfect. I'm so glad I found your site. However, I shopped for my son on this order and he lives in a different state with different weather. I was a little off in sizing in ordering for him so the fault lies with me. I believe he dispersed the shirts among the family. He has the return information if he decides to send back.

Date of experience: June 11, 2023

Always easy and quick!
March 6, 2023
Previous review

Always easy and quick!

Date of experience: March 6, 2023

This is so easy and friendly
October 18, 2022
Previous review

This is so easy and friendly. I applaud you!

Date of experience: October 18, 2022

I have so much fun looking at the variety of shirts available. Living in Florida I am always looking for light weight, cool and comfort for my husband.

Date of experience: May 29, 2022

In case this order went through twice I only want this...
February 18, 2022
Previous review

In case this order went through twice I only want this one.

Date of experience: February 18, 2022

Easy to manuever
February 15, 2022
Previous review

Easy to manuever

Date of experience: February 15, 2022
Washington
1 review
0 helpful votes
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My experience
June 9, 2023
Updated review

Everything is working quite good except for one thing. It takes too long to scroll for items and to browse through offers. It took me 6 hours to choose‍ and 1 year later, nothing has changed.

Date of experience: June 9, 2023

Everything is working quite good except for one thing
May 10, 2023
Previous review

Everything is working quite good except for one thing. It takes too long to scroll for items and to browse through offers. It took me 6 hours to choose‍

Date of experience: May 10, 2023
California
2 reviews
6 helpful votes
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All the new clothes collections are very beautiful and I like them! The quality is as usual on a top and I always recommend this shop to my friends when they want to buy something really qualitative with interesting prints.

Date of experience: June 7, 2023
California
2 reviews
0 helpful votes
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Love your button ups, chest pocket, would also like to see a more tapered fit on some shirts all my shirts in the future must have chest pockets I tried a few without did not like it

Date of experience: June 5, 2023
Canada
1 review
0 helpful votes
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Somewhat satisfied
June 4, 2023
Updated review

Very nice selection. The beach pants 3/4 length were not as pictured. My wife had to take the legs in as they were way too wide.

Date of experience: June 4, 2023

Very nice selection
May 2, 2023
Previous review

Very nice selection.

Date of experience: May 1, 2023
California
1 review
0 helpful votes
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SiYes, I was charged $40.00 for a shirt that was advertised for $11.00. I greatly disapprove of these business tactics. I have paid the bill, as I expect to be traveling; and I don't want to be bothered with all of this. However, with these business paretics, I doubt as I'll EVER buy anything from these people again.

Date of experience: June 3, 2023
Miss W. Hawalili Rep
over a year old

Dear Customer,

Sorry for the inconvenience.

Actually, the price of the product you ordered is consistent with the current price on our website. Regarding the price you mentioned more than originally advertised, suppose it is because of the shipping fee.

Please note that we always strive to provide accurate and up-to-date pricing information on our website, including any shipping fees or other related charges. We apologize if this information was not clearly communicated during the ordering process.

If you want to check the price details, You may on this page https://www.hawalili.com/order-query after filling in your email address and order number.

If you have any additional questions or concerns regarding our pricing, please do not hesitate to contact us via email [email protected], and we will do our best to assist you in resolving the issue.

Best regard,
Mandy
HAWALILI

Indiana
1 review
0 helpful votes
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Wrong shirt
July 3, 2023
Updated review

I ordered 2 white shirts and I received 1 shirt and it was the wrong color. I am very disappointed with this company.

Date of experience: June 3, 2023

Very simple and nice site to visit
April 30, 2023
Previous review

Very simple and nice site to visit.

Date of experience: April 30, 2023
California
1 review
0 helpful votes
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Nice shirts
June 3, 2023

Great styles fast and easy had a good selection and ironing was a minimum

Date of experience: June 3, 2023
Florida
1 review
0 helpful votes
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Pleasantly disappointed
June 2, 2023
Updated review

It was very pleasant, the whole shopping experience was just fine, they just didn't fit.

Date of experience: June 2, 2023

It was very pleasant
May 3, 2023
Previous review

It was very pleasant.

Date of experience: May 3, 2023
North Carolina
1 review
0 helpful votes
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Easy to order. The selections are very limited for the car shirts and the prices have really gone up.

Date of experience: May 31, 2023
Ohio
1 review
0 helpful votes
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Wedding shirt
May 30, 2023

I ordered a shirt for my son's wedding. It was delivered intact if a little slow. The price was right. I am very happy with my experience with Hawalili. I will probably use it again sometime soon.

Date of experience: May 30, 2023
Maryland
1 review
0 helpful votes
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5 Star
May 27, 2023
Updated review

Great products quality and service good delivery time

Date of experience: May 26, 2023

Great style
September 8, 2021
Previous review

Great style

Date of experience: September 8, 2021

Unique choices
July 13, 2021
Previous review

Unique choices

Date of experience: July 12, 2021
Illinois
1 review
1 helpful vote
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Offer discount for new customers, but renege at check out? Good selection. Would prefer Tall man sizes, though. Promised delivery date was changed three times before my order came, and as a result, it got to us AFTER the occasion in which we ordered it for---big disappointment!

Date of experience: May 25, 2023
California
1 review
0 helpful votes
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Hawaiin shirts
May 25, 2023

It's been quick and easy - excellent website. Good selection, great prices.

Date of experience: May 25, 2023
New York
1 review
0 helpful votes
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Impossible to Return Items
June 24, 2023
Updated review

Great Shirts but it is impossible to return or exchange items for a larger size. The company's return policy just runs you around but never let's you return items for refund.

Date of experience: May 25, 2023

Great Shirts
April 25, 2023
Previous review

Great Shirts

Date of experience: April 24, 2023
Florida
1 review
0 helpful votes
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Hawalili - A Company That Keeps Its Word!
June 23, 2023
Updated review

I ordered two shirts, one (HBBFF*******) was delivered and was much too big (the sizes weren't quite right), and the second shirt never arrived HBBFF*******. I emailed the company with this information and was informed that there would be a discounted refund applied back to my credit card and that the second shirt would be canceled and a refund would be credited back to my account. That was last month. Hawalili were true to their word and the refunds were credited back to my account. Just as they said they would! Hawalili - An honest company.

Date of experience: May 24, 2023
Miss W. Hawalili Rep
over a year old

Dear Customer,

We sincerely apologize for any inconvenience caused for you.

We understand that sizing can be a tricky issue, and we strive to provide accurate measurements and sizing information to help our customers choose the right fit. We appreciate your feedback on this matter, and we will definitely look into ways to improve our sizing information in the future.

Per checking, the second order has been cancelled as your request. The refund was successfully issued on our end. If you don't receive the refund, please check your bill or contact your card issuer at your earliest convenience.

About the item you received, partial discounted refund also has been issued on our side. If you don't receive the refund, please also check your bill or contact your card issuer.

Thank you for bringing this issue to our attention, as customer feedback helps us identify areas for improvement. Our team is constantly working to provide faster and more cost-effective courier services to our customers, and we appreciate your patience and understanding in this matter.

If you need additional assistance, please feel free to contact us by email at [email protected]

Best regard,
Ashley
HAWALILI


Unusually designed shirts at an attractive price
April 21, 2023
Previous review

Unusually designed shirts at an attractive price. Easy online shopping experience.

Date of experience: April 21, 2023
Canada
1 review
0 helpful votes
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Just as described.
May 23, 2023

Great selection, super great prices, and shipping was overall quick and easy.

Date of experience: May 23, 2023