Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Hardware World

Hardware WorldReviews 8,657

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Hardware World?
grey stargrey stargrey stargrey stargrey star

Hardware World Reviews Summary

Hardware World has a rating of 4.2 stars from 8,657 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hardware World most frequently mention shopping experience, best price and customer service. Hardware World ranks 1st among Hardware Store sites.

service
9
value
8
shipping
8
quality
8
This company does not typically respond to reviews

Instant Feedback

54,975 reviews

We monitor reviews for authenticity

Melissa W.
0 reviews
0 helpful votes
Follow Melissa W.
Unfollow Melissa W.
Share Review
Report Review

I found your customer service excellent
September 9, 2013

I found your customer service excellent. I needed to make an exchange before the order was shipped and they got back to me in minutes and we beyond helpful and so sweet. The product is beautiful.

Date of experience: September 9, 2013
Ron W.
0 reviews
0 helpful votes
Follow Ron W.
Unfollow Ron W.
Share Review
Report Review

I could not find the product locally, and Hardware World was the only place I found it. They shipped quickly and I received in a timely manner with no difficulties.

Date of experience: September 9, 2013
Julie B.
0 reviews
0 helpful votes
Follow Julie B.
Unfollow Julie B.
Share Review
Report Review

SHOPPING WAS EASY AND QUICK
September 9, 2013

SHOPPING WAS EASY AND QUICK

Date of experience: September 9, 2013
Bill F.
0 reviews
0 helpful votes
Follow Bill F.
Unfollow Bill F.
Share Review
Report Review

Easy
September 9, 2013

Easy

Date of experience: September 9, 2013
David W.
0 reviews
0 helpful votes
Follow David W.
Unfollow David W.
Share Review
Report Review

All good
September 9, 2013

All good

Date of experience: September 8, 2013
Jennifer M.
0 reviews
0 helpful votes
Follow Jennifer M.
Unfollow Jennifer M.
Share Review
Report Review

Best pricing around!
September 8, 2013

Best pricing around!

Date of experience: September 8, 2013
william t.
0 reviews
0 helpful votes
Follow william t.
Unfollow william t.
Share Review
Report Review

Found exactly what I was looking for here,will shop here again,great prices.

Date of experience: September 8, 2013
Barry H.
0 reviews
0 helpful votes
Follow Barry H.
Unfollow Barry H.
Share Review
Report Review

Good prices
September 8, 2013

Good prices.

Date of experience: September 8, 2013
Robert S.
0 reviews
0 helpful votes
Follow Robert S.
Unfollow Robert S.
Share Review
Report Review

Excellent, timely response
September 8, 2013

Excellent, timely response.

Date of experience: September 8, 2013
Rick B.
0 reviews
0 helpful votes
Follow Rick B.
Unfollow Rick B.
Share Review
Report Review

Give Sandra in Customer Service a raise, whatever you're paying her it's not enough.

Date of experience: September 7, 2013
ted t.
0 reviews
0 helpful votes
Follow ted t.
Unfollow ted t.
Share Review
Report Review

Best price found
September 7, 2013

Best price found.

Date of experience: September 7, 2013
Elton J.
0 reviews
0 helpful votes
Follow Elton J.
Unfollow Elton J.
Share Review
Report Review

Very easy to do business with
September 6, 2013

Very easy to do business with.

Date of experience: September 6, 2013
Lynn D.
0 reviews
0 helpful votes
Follow Lynn D.
Unfollow Lynn D.
Share Review
Report Review

Exemplary service!
September 6, 2013

Exemplary service! Instant communication upon online ordering, email confirmation of shipping status, package arrived very quickly and in great condition.

I will definitely use Hardwareworld again.

Date of experience: September 6, 2013
greg X.
0 reviews
0 helpful votes
Follow greg X.
Unfollow greg X.
Share Review
Report Review

For someone who is not very computer savy.it was easy for me to get through all the steps.

Date of experience: September 5, 2013
susan N.
0 reviews
0 helpful votes
Follow susan N.
Unfollow susan N.
Share Review
Report Review

Could not complete order last Friday
September 5, 2013

Could not complete order last Friday -- confusion of password I believe. Debra was great at trying to get me on the phone -- but our work schedules didn't mesh! Also qty kept adding up which I couldn't delete.

Date of experience: September 5, 2013
CLARA E.
0 reviews
0 helpful votes
Follow CLARA E.
Unfollow CLARA E.
Share Review
Report Review

I was extremely suprised by how fast they were delivered. Extremely satisfied with this company

Date of experience: September 4, 2013
Marilyn H.
0 reviews
0 helpful votes
Follow Marilyn H.
Unfollow Marilyn H.
Share Review
Report Review

Please mail your catalog to me if available
September 5, 2013

Please mail your catalog to me if available. Thank you.

Date of experience: September 4, 2013
Sandra S.
0 reviews
0 helpful votes
Follow Sandra S.
Unfollow Sandra S.
Share Review
Report Review

Found what I needed & shipping very reasonable-Thanks! All products ordered were as advertised & I am well pleased-will probably order again in future.

Date of experience: September 3, 2013
Jess M.
0 reviews
0 helpful votes
Follow Jess M.
Unfollow Jess M.
Share Review
Report Review

Good
September 3, 2013

Good. Quick and effecient Thanks

Date of experience: September 3, 2013
Bill W.
0 reviews
0 helpful votes
Follow Bill W.
Unfollow Bill W.
Share Review
Report Review

I would have like the option of speaking to someone directly on the phone rather than having to leave a message

Date of experience: September 3, 2013