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HappySmileUK has a rating of 3.2 stars from 186 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HappySmileUK most frequently mention customer service, mouth trays and dental products. HappySmileUK ranks 64th among Dental Products sites.
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I ordered mouth Trays and whitening gels and they are awesome. It provided great results. Thanks I would recommend this products to my friends. I am sure they will love it too.
I wanted to write and confirm that my delivery arrived after 8 days of placing the order. I was panicking as I had seen negative reviews after the order was placed and was wondering if it was a fake company. But my concerns have been dismissed as products arrived in great packaging - 100% perfect. I would say please give at least 8-10 days before you start worrying if order is not going to arrive. Many thanks:-)
It was a really fast delivery. Customer services is excellent. I coordinated with their staff regarding my order update and they are very professional. Mouth trays are great in making my teeth brighter and whiterThanks
Thank you Jason. I am also available on SiteJabber to assist with any dental product questions and provide top service. Michael
I have used Happy Smile for the past few years - my mum's fault although she paid and extortionate amount of money at the dentist. Sometimes, my delivery has gone a bit off track but it always arrives in the end. If I choose the right lippy - my teeth look event whiter. Overall, I am happy with the service.
Hi Rita. Thank you for the feedback. I am always on SiteJabber helping customers. Any questions then just private message me. Michael
Product arrived after 9 days. Happy with product if not the delivery time.
Please disregard the previous review.
Bob R
Hi Bob, Thank you for your updated review. We appreciate your feedback. Michael
Still waiting for the return of my dental trays, that were sent to you recorded delivery and signed for on 4. 4. 17. Why have there been no response from my messages?
Only gave one star, but it always looks like i've given 3... Bad company!
Had a few problems with my order but Michael. C in customer service dealt with the issue and I am a very happy customer. Thank you Michael. Can recommend happy smile.com.
Dear Karen. I thank you. I am delighted that I could help and resolve your problems. I am so pleased you are now happy and that you updated your review. Michael
Great quality of products with fast shipping. I am very pleased with the communication with the supplier.
Thank you for your feedback. Kind regards Michael
The whitening gels and polanight are amazing... i am happy to see my teeth getting whiter! Everything is changing in my life with this shining!
If it is your first time using our professional dental products you will be suprised with the difference in dental colour. Michael
The whitening gels and polanight are amazing... i am happy to see my teeth getting whiter! I tried many products but not got results like these before.
Thank you for your feedback HappySmile(UK)
I received my order in a week and the quality was excellent!
Thank you for your feedback HappySmile(UK)
Product package of mouth trays was delivered timely and the quality is great!
Thank you for your review Kind regards HappySmile(UK)
I ordered polanight and it is worth buying and effective for my teeth whiteness. I am also going to order mouth trays for my wife...
Thank you for your review Kind regards HappySmile(UK)
I am really impressed with the quality and the effective results of mouth trays... highly recommended!
Thank you Lisa for your feedback Kind regards HappySmile(UK)
I am using whitening gels first time and the results are amazing... i am really happy to have my great white teeth!
Once you have done your first treatment then a good tip is to do it every 3 months or when needed. Michael
Was so, so pleased with the customer service I received. A lady called Sharon at HappySmile assisted me... I messed up my first top set of tooth mould so Sharon sent me a free replacement mould kit which I was delighted about. When the tooth trays came through I couldn't believe how perfectly they fitted my teeth and secondly the whitening results were great. Will deffo be using again!
Chelsea, Worcestershire
Hi Chelsea, Sharon told us that you were so happy. We are always here when ever a customer needs any support. Lovely to see you are so happy. Thanks Michael
I purchased the whitening gel and saw a difference after the first day. I tried a different product but did not have as good of results as this product. Would highly recommend this product to anyone looking for whiter teeth. Very happy with the product.
Thank you for your feedback. Michael
I've been using the whitening gels from last 5 days. I am beyond thrilled with this product so far
Thank you Teon for your review. Kind regards, Michael HappySmile(UK)
I like to whiten my teeth often, but hate the painful sensitivity. The polanight product of this company completely reduces sensitivity. I have no pain or discomfort after whitening.
Excellent. Thank you for your feedback and review. Kindest regards HappySmile(UK)
Mouth trays were really perfect for my teeth and is the best solution for teeth whitening!
We are pleased you love our dental lab tray service. If you ever need anything then feel free to get in touch. Great you had quick delivery. Kind regards Michael HappySmile(UK)
Answer: This is a scam, I have had the same poor experience, OI will get a refund through my credit card protection, it would be worse if I couldn't - a complete waste of time...
Answer: Sorry to say this but you've been scammed. Contact PayPal and request a refund. I paid my order on my card and my bank refunded me a week later.
Answer: You Will not receive your order. Request a refund from your bank! I ordered 1515th March and never received my order. I e-mailed and raised tickets, still nothing so I contacted my bank and a week later got my money back.
Answer: I ordered 15th March can't guess what. I'm still waiting. The automated dispatched e-mail is just that. Automated and does not mean it's been posted. I've raised tickets and sent e-mails and got nowhere so I've now requested a refund from my bank. I suggest you get your money back as you'll not receive your order.
Answer: Hi I doubt HS is a genuine UK business because a genuine UK registered business publish their address and working phone number. Payments goes to Hong Kong. Royal Mail 1st class recorded delivery doesn't take several days to arrive but it does if it's sent from Hong Kong, I know by personal experience. They don't supply the tracking number for the same reason as above. The five star reviews on this site and another are 'placed' and therefore faked. Two other businesses who's selling teeth whitening have reported Happy smile as malicious, coming from Michael Greenwood himself. You can check it yourself by clicking of a five reviewer's profile and look for their other reviews.


Thank you for your feedback. Michael