HalloweenCostumes

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Israel
1 review
2 helpful votes
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High quality costumes
March 2, 2022

High quality costumes. Arrived fast. Highly recommended!
Well packed, beautiful costumes. Sizes are larger - take in notice when order is made.

Date of experience: March 2, 2022
Canada
1 review
0 helpful votes
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Great for funko pop collectors
March 2, 2022

Great selection, especially for funko pop collectors and dragon ball costumes! Personally I got a Funko and I'm in Canada. Came in perfect condition and shipping is very fairly priced!

Date of experience: March 1, 2022
Israel
1 review
1 helpful vote
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Great
February 26, 2022

Cool design. Very good quality. Super fast delivery, I recommend it, this is my third costume from the store

Date of experience: February 26, 2022
Israel
1 review
0 helpful votes
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Perfect costume!
February 25, 2022

Perfect costume! Great quality of the fabric and the accessories. Fits perfectly. I recommend this one

Date of experience: February 24, 2022
South Carolina
1 review
0 helpful votes
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DO not order from them
February 23, 2022

They sent me the wrong costume. Their sizes don't match. Everyone is confused at the company. I have spent hours trying to clean up their mess. I will never order a costume from them again.

Date of experience: February 23, 2022
Georgia
1 review
0 helpful votes
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Easy exchange
February 22, 2022

I highly recommend this company. The costume shipped and delivered timely. Customer service very easy to deal with and exchange was easy, speedy process. I will definitely order again and tell all my friends.

Date of experience: February 21, 2022
Minnesota
1 review
0 helpful votes
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Wonderful
February 21, 2022

Excellent quality masks, the new props being made in house look amazing. Customer service has been great - you can actually talk to a person when you call and don't have to wait 10 years to get ahold of someone with questions on your order. Good variety of products.

Date of experience: February 20, 2022
Wisconsin
1 review
0 helpful votes
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Overall good experience
February 19, 2022

Product arrived in a timely manner & as described. Purchased for my teenage son, he was very happy with the look & fit.

Date of experience: February 18, 2022
Israel
1 review
0 helpful votes
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Great costume for my kid
February 14, 2022

Ordered the Cute Devil costume for my girl. Great quality and good value for money.
Fast international delivery.
Will buy there again!

Date of experience: February 14, 2022
New York
1 review
0 helpful votes
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This Store is #1 in our book.
February 9, 2022

This store is a great place for my Morris Picture Studios to shop for all my props and costumes, I bought a severed fake arm that looks so realistic you would think it was real, this is a great place to shop for all your Halloween supplies.

Date of experience: February 8, 2022
South Carolina
1 review
0 helpful votes
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Terrific Customer Service Department
February 4, 2022

Terrific personal customer service reps are available to answer your questions in a friendly knowledgable manner. I am so glad that when I call these folks I am not caught in an endless loop of computer prompted questions which 95% of the time end up with me being put on an endless hold (with/or without elevator music) and then a mysterious "disconnect" occurs.
Thank goodness this company still values there "human" connection. I think if other company's followed their example the world would be a better place. I applaud them!
Their products are of high quality and at a good price. I've only got good things to say about HalloweenCostumes.com
I also get a kick out of their humorous product descriptions. Someone there knows you can be professional and funny at the same time. As Jessica Rabbit said "He makes me Laugh"!

Date of experience: February 3, 2022
Canada
1 review
0 helpful votes
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Great customer service
January 29, 2022

Customer service was fast, helpful, and friendly. After my order, they accidentally sent the wrong item, however upon talking to a representative, they were able to instantly offer a refund for the issue. Would be 5 stars if I got the correct item the first time but still a good experience despite this issue as it was resolved quickly.

Date of experience: January 28, 2022
Massachusetts
1 review
0 helpful votes
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So so...
January 20, 2022

This costume was a horny drunk purchase. I didn't see the crappy reviews until after I paid. It came 4 days late which sucks because I paid so much for shipping. But the costume was great. Exactly what I wanted. We had about of fun last night.

Date of experience: January 19, 2022
California
1 review
0 helpful votes
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If i could give 0 stars i would
December 13, 2021

This is the absolute worst company. I am pretty sure they only hire idiots who are unable to fulfill simple tasks. They sent me the complete wrong costume and then failed to tell me that i needed to return the product THEY MESSED UP AND SENT and then proceeded to charge me for these costumes MONTHS later? The manager janette or whatever doesn't know how to do her job or how to offerer proper customer service. You'd think that since THEY were the ones who messed up my order they would just take responsibility. Save yourself the grief and order your costumes from amazon at least they know how to offer customer service

Date of experience: December 13, 2021
Australia
1 review
0 helpful votes
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Scammers on the loose
November 25, 2021

Hey guys don't order anything from this scam site especially if in Australia. I was scammed by them!

Date of experience: November 25, 2021
Canada
1 review
1 helpful vote
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Canada vs US
November 21, 2021

When I ordered my costume I thought I was on the Canadian site, because they do not make it clear. They charged me American price, and when emailed them they just made it sound like I was the one at fault.
Well, every other website that has USD And CAD state it clearly. They charged me an extra 30 dollars on top of the price shown in the pic.
After my conversation I received a phone call with them calling me a $#*!.
DO NOT USE THIS COMPANY they are harassing me to this day and the number can not be traced.

Date of experience: November 21, 2021
Australia
1 review
0 helpful votes
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Still dont have my order!
November 17, 2021

Absolutely worst online shop i have ever come across!
Ordered on 08/10/21 and its 17/11/21 and i still dont have it!
After numerous emails its just a joke- worst customer service.

Date of experience: November 16, 2021
New York
1 review
2 helpful votes
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Unprofessional Service & Delivery
November 8, 2021

I never received my costume and when I tried to contact customer service they never responded to my emails finally when I contact them by phone the team lead was very unprofessional and rude and basically called me a liar Insinuating that i call lots of places and tell them that I don't receive my packages. They refused to give me a refund or re-ship the item. This is the most unprofessional place I've ever ordered from and will never order again

Date of experience: November 8, 2021
Halloween C. HalloweenCostumes Rep
over a year old

Good morning Jennifer,

I'm so sorry you had this experience, are you able to share with me your order number so that I can look into this for you? I hope to hear from you soon!

Thank you,
Justine
Customer Service Manager

Australia
1 review
2 helpful votes
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Would give zero stars if possible
November 1, 2021

Ordered from their AU website - parcel came and it was awful quality and the sizing was wrong. Tried to return and noticed there was a 20% restocking fee? Never seen that before. Then printed the packing slip - and the returns label was USA and they have no system in place with a postal carrier so you have to organise it yourself - meaning high postage fees.

Overall the product was terrible quality, whole experience has been awful. Would not recommend wasting your money - overpriced and basically non refundable.

Date of experience: November 1, 2021
Texas
3 reviews
5 helpful votes
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Never again
October 30, 2021

Rude customer service reps. They ship merchandise not as described. Poorly manufactured. And when you want to return the item as not as described, you have to pay for return shipping *AND* pay a 18% return stocking fee.

Very demeaning as to why we didn't report the problem when the package was delivered at 10:32am when people actually have to punch a clock and work for a living.

Date of experience: October 30, 2021

From the business

  • (507) 386-8388
  • North Mankato, MINNESOTA, United States
  • Founded in 2002