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Halara Reviews Summary
The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.
This summary is generated by AI, based on text from customer reviews
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They are soft and comfortable. They are great for every day use.
I loved everything from start to delivery! Such excellent customer service!
Love my coat
Fits perfectly and looks super slick on.
The return process seems excessive and the sizes are small
Jakarta has maintained good communication about shipping and any post entail delays, asked me to confirm package delivery, and has an easy checkout process.
The website is well organized. Lots of choices and easy to tell what colors and styles were available
Absolutely love the shorts I got, they are super cute and very comfy!
Very easy and convenient. Package received on time.
Really good and easy. Shipping came when promised and sizes fit description really well.
Fine. The dress was exactly what I expected, although a little snug.
It's nice to see plus sized options in the same colours and styles as the regular, many places only offer dark colours or giant flowered tents as 'stylish' for us
The shopping experience was standard. The pop up ads were a little annoying.
Easy process, delivery to NZ in a reasonable time, would buy again
Just disappointed in the leggings I was really looking forward to having a good pair.
Ordering was easy and the shipping was fast! I got them within 3 business days
The delivery was on time and i appreciate the follow up emails
Great variety, exceptional quality, and quick delivery!
Takes a while but one item was great and one was not
Returns process is onerous and difficult. Just send me my return label and accept your shoddy merch back! Dang!
Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!
I ordered the wrong sizes i should've sized up but good material
Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!
From the business
Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.
Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the bes...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!