Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Halara

Halara

2.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Halara?
grey stargrey stargrey stargrey stargrey star

Halara Reviews Summary

The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.

This summary is generated by AI, based on text from customer reviews

service
609
value
142
shipping
154
returns
119
quality
429
This company does not typically respond to reviews

Instant Feedback

34,519 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
Follow Laikyn Z.
Unfollow Laikyn Z.
Share Review
Report Review

Arrived quickly leggings were nice dress not so much.

Date of experience: March 12, 2022
Customer S. — Halara Rep
over a year old

Hi Laikyn, appreciate your feedback. We have sent you a separate email in an effort to sort out this issue. Please check your inbox, or maybe even your spam folder. Thanks!

Nebraska
1 review
0 helpful votes
Follow C M.
Unfollow C M.
Share Review
Report Review

I recommend being as sure as you possibly can that you'll like the product. Their return policy is not simple

Date of experience: March 12, 2022
Customer S. — Halara Rep
over a year old

Hi Candace, appreciate your feedback. We have sent you a separate email in an effort to sort out this issue. Please check your inbox, or maybe even your spam folder. Thanks!

Georgia
1 review
0 helpful votes
Follow Beverly M.
Unfollow Beverly M.
Share Review
Report Review

HALARA has the greatest selection and quality. You will not be disappointed in the product you receive. I will be ordering more!

Date of experience: March 12, 2022
Florida
1 review
0 helpful votes
Follow Bianca Z.
Unfollow Bianca Z.
Share Review
Report Review

I saw ads on instagram about these dresses and decided I needed one for my next trip. It was super easy to click on the ad and shop on the site.

Date of experience: March 12, 2022
Canada
2 reviews
0 helpful votes
Follow Jana C.
Unfollow Jana C.
Share Review
Report Review

Customer service replied in a timely manner and with satisfying results, the website is easy to navigate.

Date of experience: March 11, 2022
Washington
1 review
0 helpful votes
Follow Christine A.
Unfollow Christine A.
Share Review
Report Review

Easy as pie
March 12, 2022

Easy as pie. Easy to browse and search for what I need. Ty

Date of experience: March 11, 2022
Texas
3 reviews
0 helpful votes
Follow Cheryl Y.
Unfollow Cheryl Y.
Share Review
Report Review

Great item!
March 12, 2022

Great item! The fit is great! It was my first purchase. The quality and color is perfect for workout or casual wear.

Date of experience: March 11, 2022
North Carolina
1 review
0 helpful votes
Follow Emily B.
Unfollow Emily B.
Share Review
Report Review

Pants are comfortable and fit well
March 11, 2022

Pants are comfortable and fit well. I plan on buying a few more pairs.

Date of experience: March 11, 2022
North Carolina
1 review
0 helpful votes
Follow Stephani D.
Unfollow Stephani D.
Share Review
Report Review

Absolutely in love
March 11, 2022

Absolutely in love. Shopping experience was so easy. Shipping was on time. Will order again

Date of experience: March 11, 2022
Minnesota
1 review
0 helpful votes
Follow shannan A.
Unfollow shannan A.
Share Review
Report Review

Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good

Date of experience: March 11, 2022
Missouri
1 review
0 helpful votes
Follow Rachel Q.
Unfollow Rachel Q.
Share Review
Report Review

Easy
March 11, 2022

Easy. Shipping did take a long time but it came eventually.

Date of experience: March 11, 2022
North Carolina
1 review
0 helpful votes
Follow Jenny X.
Unfollow Jenny X.
Share Review
Report Review

Shipping took longer than I anticipated but overall the quality seems great. Not everything fits but their return policy seems pretty simple too.

Date of experience: March 11, 2022
Florida
1 review
0 helpful votes
Follow Suzie B.
Unfollow Suzie B.
Share Review
Report Review

Took almost 3 weeks to arrive, need more stateside products available for faster shipment.

Date of experience: March 11, 2022
Canada
1 review
0 helpful votes
Follow Karine C.
Unfollow Karine C.
Share Review
Report Review

I think the products are good overall, but the colors are pretty different from what we see online.

Date of experience: March 11, 2022
Mississippi
1 review
0 helpful votes
Follow kiley U.
Unfollow kiley U.
Share Review
Report Review

It was fast and amazing quality
March 11, 2022

It was fast and amazing quality. I will be buying from here again!

Date of experience: March 11, 2022
California
1 review
0 helpful votes
Follow Erika Z.
Unfollow Erika Z.
Share Review
Report Review

Took forever to receive them, kinda disappointed with the product

Date of experience: March 11, 2022
Customer S. — Halara Rep
over a year old

Sorry to hear you were disappointed with your purchase. We just reached out via email too! Hope you'll give us a chance to make things right.

Illinois
1 review
0 helpful votes
Follow Alissa L.
Unfollow Alissa L.
Share Review
Report Review

Overall experience was great!
March 11, 2022

Overall experience was great! Great company, will definitely purchase from them in the future.

Date of experience: March 11, 2022
North Carolina
1 review
0 helpful votes
Follow Lesley X.
Unfollow Lesley X.
Share Review
Report Review

Everything went smooth
March 11, 2022

Everything went smooth. Overall pleased with ordering experience

Date of experience: March 11, 2022
Texas
1 review
0 helpful votes
Follow Mara Q.
Unfollow Mara Q.
Share Review
Report Review

Amazing clothes at great prices
March 11, 2022

Amazing clothes at great prices.
I adore my dress!
Shipping was fast and efficient.

Date of experience: March 11, 2022
New York
1 review
0 helpful votes
Follow Kasi R.
Unfollow Kasi R.
Share Review
Report Review

Terrible
April 10, 2022

Terrible. My leggings were too small and so tight. They could fit my baby sister.

Date of experience: March 11, 2022
Customer S. — Halara Rep
over a year old

Hi Kasi, sorry to hear you were disappointed with your purchase. We just reached out via email too! Hope you'll give us a chance to make things right.

From the business

Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.

Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the bes...


+98
See all photos