Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I loved the products and considering they come from over seas shipping was quick. I am super sad about the sizing on the top. This was a splurge for me, since loosing so much weight due to diabetes. Unfortunately it was way too small.
It was good set up nicely. Take time for things to load but I like that u don't have to go to another page
I seen the Halara ads all over TickTock. When I finally did click on it it was easy to browse through the website. However I was very flabbergasted on the prices. The items I bought were a little too big but I kept them anyways so I didn't have to go through the hassle.
If possible please send me size mediums
Super good quality and very comfortable! Shipping took a little longer than I expected but it still came. Good packaging.
Great site, amazing variety in color, design and sizes.
It was fine. Describing my totally standard online ordering experience in at least 50 characters is a bit much.
Everything was perfect from order to delivery. Items are exactly as described.
Just had some issues for the discount, but maybe I was wrong!
Apart from this everything perfect!
I feel like people need to be careful with sizing but otherwise everything I received fit good and the quality is one of the best! When I tell you the quality is so fine!
So quick and easy. The delivery updates were great
Normal and ok. Felt like everything mean small and some regular pants ran very long. Good material
The website was super accessible. My order came fast and super easy. So happy with my product!
The tops were really soft and cute they fit perfectly I was a bit disappointed that they were out of stock for the third top I had originally ordered.
Easy to use site and secure. Great selection with good pricing and quick delivery.
Product exactly as described, fast shipping, excellent quality. I've already made a second purchase since receiving my first.
It was like doing math but in history in middle school.
Good Great. Fast and easy to get product in hands. The sizes are normal. You should definitely try them out.
I really like how my order was followed up with an email confirming I got my package. The whole experience was really smooth. I do wish they would send less marketing emails out.
Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.
Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the bes...


Sorry to hear you were disappointed with your purchase. We just reached out via email too! Hope you'll give us a chance to make things right.