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Halara Reviews Summary
The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.
This summary is generated by AI, based on text from customer reviews
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Great experience. Great quality. Slightly disappointed by length of one item.
Everything is good quality and fits true to size. I love it all!
Delivery was slow but the buying experience was fine.
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It was a great overall shopping experience, i would definitely recommend them to anyone.
Shipping was little pass the expected date, but was understandable with high demand
Thank you! So cute. Took awhile to get because of shipping, but very happy with the product
Haven't had the perfect fit so many others do. Going to loose some weight and hope they fit better.
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I was hesitant but glad I shopped! The best was the skirt.
I loved everything that I bought, and found it to be a great value!
I don't feel the items are true to size. Too much hassle to send back, so I'll just sell and order a size up.
Long shipping times and annoying lack of customer service
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Shopping online was easy and the products exceeded my expectations
Shipping was long and the dress isn't extra length. But the other dress in my order is perfect.
Easy returns process. I ordered 4 items, none of which fit. But they told me rather than ship back I could keep the items and give to someone who they might fit, and they would give me a full credit to use towards another order. They always had quick response and no hassle. Their clothes are so cute so I'm hoping to find the right fit for me.
We noticed the negative 2-star review that you provided. Was there something else we could've done to provide you with a better experience? If you felt your shopping experience was a positive one would you kindly consider providing us a better review rating? Thanks!
Those dress is so beautiful and comfort! The quality is quite good, really good for sport!
Happy with both items ordered. Wish there was better tracking to know when the items will arrive.
From the business
Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.
Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the bes...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!