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Halara

2.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Halara Reviews Summary

The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.

This summary is generated by AI, based on text from customer reviews

service
609
value
142
shipping
154
returns
119
quality
429
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Instant Feedback

34,519 reviews

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South Carolina
1 review
0 helpful votes
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This was a great experience
May 26, 2022

This was a great experience. I enjoyed most of the items i ordered a lot!

Date of experience: May 26, 2022
North Carolina
1 review
0 helpful votes
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Ordering was easy and shipping was quick since it came from overseas.

Date of experience: May 26, 2022
California
1 review
0 helpful votes
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The dresses were tighter than I expected and far too short for comfort.

Date of experience: May 26, 2022
Customer S. Halara Rep
over a year old

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

Illinois
1 review
0 helpful votes
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Great quality dresses, weird body proportions for swimsuits.

Date of experience: May 26, 2022
Texas
1 review
0 helpful votes
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It was okay
June 25, 2022

It was okay. I may order from here again. I don't know.

Date of experience: May 26, 2022
Customer S. Halara Rep
over a year old

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

Canada
1 review
0 helpful votes
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I received my order and was happy with the product.

Date of experience: May 26, 2022
Canada
1 review
0 helpful votes
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Pretty great!
May 26, 2022

Pretty great! Love the products…size a bit off but nothing major! Will order again for sure!

Date of experience: May 26, 2022
Illinois
1 review
0 helpful votes
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Overall good experience, wish shipping was a bit faster.

Date of experience: May 26, 2022
New York
1 review
0 helpful votes
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It was a really good experience
May 26, 2022

It was a really good experience. No problems encountered.

Date of experience: May 26, 2022
Georgia
1 review
0 helpful votes
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Even with D bra size I didn't need to bra! Do comfortable and soft

Date of experience: May 26, 2022
New York
1 review
0 helpful votes
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Very good easy accurate affordable and overall very good. Yes i do recommend to a friend.

Date of experience: May 26, 2022
Delaware
1 review
0 helpful votes
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Great experience, will definitely buy from them again!

Date of experience: May 26, 2022
Germany
1 review
0 helpful votes
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Schöne Kleidung würde ich wieder bestellen. Der Kundenservice ist sehr gut. Ich kann Harald nur empfehlen

Date of experience: May 26, 2022
North Carolina
1 review
0 helpful votes
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Shopping experience was easy and normal and the site was easy to navigate

Date of experience: May 26, 2022
Maryland
1 review
0 helpful votes
Follow Liz R.
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These skirts are well loved in our house. We have 3!

Date of experience: May 26, 2022
California
1 review
0 helpful votes
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Overall experience was good
May 26, 2022

Overall experience was good. Took about a month. Love the items the skirt was just a litter shorter than I expected

Date of experience: May 26, 2022
Mississippi
1 review
0 helpful votes
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...
May 26, 2022

...

Date of experience: May 25, 2022
Tennessee
1 review
0 helpful votes
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I have no complaints pretty normal online shopping experience all good

Date of experience: May 25, 2022
Canada
1 review
0 helpful votes
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Excellent, it took a while to ship since I live in Canada. Halara messaged me and let me know that they were aware it was taking some time. They made sure that I received my order. Items are very good quality

Date of experience: May 25, 2022
Indiana
1 review
0 helpful votes
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Nice to not have to worry about shipping back the replacement item

Date of experience: May 25, 2022

From the business

Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.

Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the bes...


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