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Halara Reviews Summary
The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.
This summary is generated by AI, based on text from customer reviews
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Really great customer service and I love my new skirt
Loving my outfits, they arrived a right after the trip i ordered them for but I will get plenty of use. Surprised i like them so much, i haven't seen many ads with my size but pleasantly surprised.
Super cute dresses and skirts! I'm 5'2 and so I feel like they are a little longer than I'd like but it's still super cute!
Love the dress, amazing quality! I got it for my mom for a birthday present, it was perfect
Fine normal took awhile to get here though.
Just a normal experience
My order took just about a month to arrive and I never received any tracking info until about a day before it arrived. I do love the dresses tho! Worth the wait
Very short return period that was difficult for me to return.
Honestly best skirts I've even gotten! They're so stretchy and comfy. The fact they're shorts under the skirt is so convenient! Definitely buying from here again :D
Shipping took a little long, however the expectations were set properly.
Great price and on sale which made me buy it. It came fast.
I really like the dress - fits well and is super cute and comfortable.
The process was good. Products are good quality, nice styles, great prices
Quality is great, shipping takes a bit but that's okay. Worth the wait. Not a bad price the quality of product your getting. Love everything I've gotten from here.
High quality fabric and great fit! Fast delivery. Would order again
Package took a bit of time
Item doesn't fit well so has to be returned
Hi Bernadette, sorry to hear about your negative experience regarding shipping time and product. We’ve connected with you via email in an effort to earn your business and gain your trust. Please check your inbox, or maybe even your spam folder. Thanks!
Ordered 2 skirts. Great fit. Nice quality of fabric. Love the patterns.
Shipping took a long time but dress is super good quality
From the business
Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.
Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the bes...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Zoe, sorry to hear about your negative experience regarding shipping time. We’ve connected with you via email in an effort to earn your business and gain your trust. Please check your inbox, or maybe even your spam folder. Thanks!