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Halara Reviews Summary
The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.
This summary is generated by AI, based on text from customer reviews
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Very easy to select what I wanted. I had a sizing issue with my first order and Halara was very easy to get it adjusted without hassles. I will definitely recommend the In My Feels Dress to everyone! I mean it's got pockets and it sporty, and pretty and soft!
It was great. No problems. Very pleased with my purchase
I am satisfied with the quality of the clothes but I wish there were more styles for plus size.
Shipping took longer than expected but I love what I bought
Wonderful bathing suit. Perfect fit! Easy to order and timely shipping.
Delivery was on time, and the packaging is very neat!
Wonderful loved the item and it shipped fast. Great quality
Love the product, fits great and very comfortable even for work
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Fits great. Came in a timely manner.
I would recommend
The clothes are seriously so cute and are great quality. My daughter has been wearing them non-stop and they still look just like new. The only negative is that I paid for expedited shipping and it still took a week to be shipped. Don't waste your money on that - just expect the clothes to take their time to get to you.
Wait was long for delivery but otherwise pretty good!
It would be helpful if your return period was 30 days. 14 days is challenging if one happens to be out of town, e. T. c.
But your customer service team is excellent.
Easy to use website, dress fits as described. Got exactly what I wanted. Very happy!
Loved every item I bought! Cute styles, fit great, made well, would definitely recommend!
When I tried on my swimsuit the strap loop broke. But the shipping was fast and I enjoyed them otherwise.
Love the products and made my one item return very easy
Took too long. Charge to high with exchange costs etc. Quality not great. Won't be shopping with you again
Hi Charlotte, sorry to hear about your negative experience regarding shipping time and products. We’ve connected with you via email in an effort to earn your business and gain your trust. Please check your inbox, or maybe even your spam folder. Thanks!
Received to Canada within 2 weeks and beautiful dresses
From the business
Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.
Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the bes...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Madison, Sorry to hear you were disappointed with your purchase. We just reached out via email too! Hope you’ll give us a chance to make things right.