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Hair Vivi has a rating of 4.3 stars from 71 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hair Vivi most frequently mention customer service, best wig and skin tone. Hair Vivi ranks 7th among Wigs sites.
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I recently purchased a Hair Vivi wig. The Hair Vivi website says- YOU CAN RETURN THEIR WIGS,.
"FAT LIE". I had been 2 times to Fedex and what Hair Vivi says is incorrect.
They know to ship anything to China is almost impossible. Hair Vivi just waits until you get tire of all the running around they tell you to do and give up. I had to apply for Export Agreement, I still can't ship the item.
What a joke!
SO, IF YOU ARE NOT 100% SURE THE WIG FROM HAIR VIVI WILL WORK FOR YOU,
DON'T WAIST YOUR MONEY. You won't be able to return it!
Hilda P.
All the 5 stars was from the sellers not customers. I ordered 9 different wig and they are all rubbish synthetic and fake with no clip and the wig net was really bad. I even went to the extend of paying extra for thick hair but really disappointed. I emailed them straight away when I received the wig there was no reply to my email and no receipt in my order for me to be able to return the package back. My order number is D41ISD******* so please don't believe in their lies or else you will regret ordering from their website. They are actually deceiving people with real wig and sending the fake one. Very nasty people. Me given the company 1star is just because it the only way I could be able to write this review.
Hey, Hairvivi's order number is just digits since Hairvivi was found. There were scam companies advertising using HAIRVIVI brand name while selling cheap synthetic wigs. We have reported these companies and some of them had been taken down. We recommend you call your bank and reverse your money.
Really surprised by these negative reviews. These wigs are pricey but well worth it. And for the comment about China? Hello, all the wig companies are from there.
I ordered the Lillian and Lydia and both were gorgeous! However, they looked extremely similar so I wanted to return one. That was the only negative since I had to pay to ship all the way back to China but they gave options: use our Fedex number which cost me about 30 bucks or pay on my own which would have been around 100. The day they received my wig back, I was credited immediately.
Love this hair. Very silky, able to dye it and can't say enough about the lace. Finally lace that matches your skin complexion. I'm forever a fan. Now if only they could offer better discounts :)
ATTENTION: THIS HAIR IS NOT WORTH IT! ON HAIRVIVI.COM WEBSITE, THEY CLAIM THAT THE HAIR IS 100% VIRGIN HAIR! THIS IS A BOLDFACE LIE! I BLEACHED THE "NICOLE DARK BROWN" UNIT THREE TIMES AND THERE WERE STILL VERY BLACK STRANDS. I PULLED THEM OUT AND THEY WERE THICK DARK STRANDS, SIMILAR TO A SYNTHETIC FIBER... INTERESTING, RIGHT? I PAID NEARLY $400 FOR A BLENDED WIG? COME ON. HAIRVIVI IS LITERALLY ROBBING THEIR CUSTOMERS! ALL FOR WHAT? FOR MONEY? HOW DESPICABLE! IVE BEEN WEARING WEAVES, WIGS AND EXTENSIONS FOR YEARS! I KNOW 100% HUMAN HAIR FROM A HUMAN BLENDED WIG LIKE THE WIGS SOLD AT HAIRVIVI. DO NOT BUY! DO NOT WASTE YOUR MONEY!
Please don't buy this hair! It is not real hair. You can't flat iron. I tried to cut bangs in the hair and you know how when you cut barbies hair it just doesn't stay. I've cut bangs before and that was not it. The hair texture is like a Barbie. Fake fake! Not human hair. Please don't listen to these youtubers they are lying for this company. I should have listened to the girls with only a few subscribers. The scalp is horrible! It looks so fake and slides back. Lesson learned too much money wasted. Fake scalp method does not look like a scalp. If you want to be laughed at buy it.
FRAUD! Trying to contact them to cancel an order (because I didn't know they were a China based company and the coronavirus is steady spreading) and have yet to get a response to multiple emails. The number on their website doesn't work. Do not waste your money
I have purchased many wigs from different suppliers, but Hairvivi made me feel quite comfortable. I live in NY, and received my wig which is a deep curly wig called the Caribbean very quickly. When I opened the package, I felt surprised because it is almost the same as the photo and don't need to do some extra work to wear it. More than that, the lace and the fake scalp color melted perfectly with my skin tone and the style exactly match my complexion.
But I'm not fully satisfied with it because the smell from the wig is not good, so after contact with their customer service, they told me it is a normal situation because they need to use some products to maintain the permanent curl pattern and I have to wash and condition it so the smell will be lighter, hope it will work for me.
So overall, it is a quite pleasant purchase for me and I'd like to give a 4-star review to them and definitely will get another one from them.
I have purchased many wigs from different suppliers, but Hairvivi made me feel quite comfortable. I live in NY, and received my wig which is a deep curly wig called the Caribbean very quickly. When I opened the package, I felt surprised because it is almost the same as the photo and don't need to do some extra work to wear it. More than that, the lace and the fake scalp color melted perfectly with my skin tone and the style exactly match my complexion.
But I'm not fully satisfied with it because the smell from the wig is not good, so after contact with their customer service, they told me it is a normal situation because they need to use some products to maintain the permanent curl pattern and I have to wash and condition it so the smell will be lighter, hope it will work for me.
So overall, it is a quite pleasant purchase for me and I'd like to give a 4-star review to them and definitely will get another one from them.
I just received my first Hairvivi wig which is called "Victoria" within only one week and it is awesome! OMG! The pre-plucked hairline, pre-bleached knots, and the new fake scalp, everything is so natural and I'm so excited about this wig. And before ordering, I contacted their customer service, and they are so helpful and patient for all my questions, thanks for their great help! But there is a little problem on my wig, it has some short hair or fly-aways which is kind of annoying, but after using my wax stick and a hot comb, the problem disappears, so hope they will improve their wigs.
I bought a Cora reddish brown curly wig from this company, honestly, the picture with the mannequin doesn't do the color justice! It can transform from a fruity red(in sunlight), a strawberry blond, to a copper chocolate. I'm in love south this unit and thinking buy another one.
Absolutely love this and just bought my second one. I am obsessed with this. I wore it straight out of the box and didn't have to do anything but cut the lace. Looked like it was coming out of my scalp, it was so perfect. For anyone hesitating, I would make the purchase. It came super fast and I can never buy anything else. Tried to go back to a regular lace front for a longer style and it just was not the same. Ended up just buying the 22" from here.
Some people may want the scalp look more natural and then use the fake scalp method when they wear the wigs. Though this method do will let the scalp of the wig very natural just like your own. But when you adopt that method, it will not succeed all the time. Because it do need some skills and someone may find it is very difficult to realize it. For those beginners who want have a natural scalp color, it is not friendly and unrealizable. Even though you have mastered in this method, it will take too many time (at least one hour) and need many tools like glue, spray and cap. Sometimes you need hurry to a interview or a date, this method may let you late for those important occasions. And if you want to wash it, it would be more complicated because you need to take it down, and next time you wear it, you have to repeat the same routine. It is way too tiring.
Now Hairvivi pre-made fake scalp wig has solved the problem for all wig-wearer. They create a new wig with fake scalp which really change the game and take it to a new level. If you don't know how to bleach, pluck or do the scalp method, that is okay because Hairvivi has done all of them for you. You don't need to worry many problems, like "there a weird shadow under the hair", "the parting is too dark or too light", "my wig is so fake and make me awkward" or "that method is complicated and wastes me too many time". When you wear the fake scalp wig from Hairvivi, these troubles will disappear. It is a literally "do-nothing wig" and combine convenience and beauty all together. The wig has already been attached with a bald cap in lighter or darker color, which seems a little movement but very revolutionary. So when you receive the wig, you just need to get it out of the box, wear it and cut the lace off, then everything is done. Less manipulation, less time, less trouble but more beauty, maybe that is the best description for the fake scalp wig from Hairvivi.
If you want more details, please go to their website.
Answer: Your not crazy.My wig certainly isn't human hair either. It's embarrassing to wear.
Innovation and progression have always been at the core of everything Hairvivi does and it’s our driving force. We were founded with the purpose of helping customers achieve the most natural-looking wigs using techniques that have never been done.
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Hey love, we are sorry for the inconvenience. We now support our customers to return or exchange wig by returning the wig to the US directly. It's pretty easy now!