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HairPlayground

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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HairPlayground Reviews Summary

HairPlayground has a rating of 4.3 stars from 134 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HairPlayground most frequently mention and customer service. HairPlayground ranks 5th among Hair Extensions sites.

service
9
value
7
returns
6
quality
9

We monitor reviews for authenticity

Tennessee
1 review
1 helpful vote
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Customer Service
March 23, 2015

I have experienced great customer with Hairplayground, I'm excited to experience the Virgin hair they have to offer!

Date of experience: March 22, 2015
Wisconsin
1 review
1 helpful vote
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GREATNESS has come!
March 23, 2015

I found hair playground through my instagram account because I was just feel in love with their curly wefted hair I had seen in pictures on their account. Before placing an order they responded very fast with correct and accurate answers, which made me feel confident and comfortable to order fromwthe company. Pricing is afordable and makes good hair able to be assessable. They have gained a new customer! CONGRATS on this successful business

Date of experience: March 22, 2015
Texas
1 review
0 helpful votes
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Their has is very manageable and long lasting texture of their virgin hair. They have reasonable prices and also there customer service is professional.

Date of experience: March 22, 2015
Minnesota
1 review
1 helpful vote
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Hairplayground is committed to their customers. I contacted them via text and within moments I received feedback. The conversation flowed and I felt like they really cared about my concerns! 5/5 for sure! #TeamHairPlayground

Date of experience: March 22, 2015
New Jersey
1 review
2 helpful votes
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Hairplayground is harassing me because I "slandered" the company. I assume it's the owner that is continuously calling/texting my phone at 2 am. They're pissed off because I gave an honest review and I said how I felt and now I'm getting "sued". When clearly I have recorded conversations on the hostility the lady on the phone had. And I have every email and text message from the company showing the harassment. So this company should really stop while they're ahead.

Date of experience: March 21, 2015
Paul R. — HairPlayground Rep
over a year old

Please Ignore the Negative False Reviews as above. We are working to have them Removed. The above Comment is not a Real Review. We are working on having it removed Immediately.

New York
1 review
2 helpful votes
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What I liked
March 21, 2015

The hair is of amazing quality, particularly with the guarantee of it being true Virgin hair. This means that it hasn’t been treated, altered or died at any time and that it comes. The prices are really reasonable and the customer service is amazing!

Date of experience: March 20, 2015
New Jersey
1 review
2 helpful votes
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My Experience
March 21, 2015

The customer service that I've experienced with Hair Play Ground today was one of the best experiences I've had yet! Their quality, products, and services were nothing less than amazing, if you're interested in getting GREAT and affordable virgin hair I would highly recommend this company to any and everyone!

Date of experience: March 20, 2015
Minnesota
1 review
2 helpful votes
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I spoke to someone from Hair playground they are extremely polite and they respond so quick. Amazing customer service with great hair and very reasonable prices I recommend them to EVERYONE

Date of experience: March 20, 2015
Maryland
1 review
2 helpful votes
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Great deals! Great customer service! Cant wait to order! Heard so many great things about this hair!

Date of experience: March 20, 2015
Michigan
1 review
2 helpful votes
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Customer Service
March 21, 2015

The customer service was very nice and respond quickly. They understand everything and that's what I like.

Date of experience: March 20, 2015
District of Columbia
1 review
5 helpful votes
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SCAM
March 21, 2015

This company did a survey to "win free hair" and I had to leave a "positive honest review" about their customer service... That makes no sense because I've never purchased from them and never will because they have bad reviews and now because they are trying to get good reviews based off of NOTHING! What customer service did I recieve from completing a survey? Shady

Date of experience: March 20, 2015
Florida
1 review
1 helpful vote
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Beautiful hair
March 21, 2015

Hair playground has very beautiful hair and great prices.

Date of experience: March 20, 2015
New Jersey
1 review
2 helpful votes
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LOVE HAIRPLAYGROUND
March 21, 2015

Even though I've order a couple of times from them their hair is the best, their hair is always good and flexible and I can always manage it or dye it I love hair like that. I will buy more in the future

Date of experience: March 20, 2015
Texas
1 review
2 helpful votes
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I order all of my virgin hair from hair playground. I receive it in a timely matter and they offer great customer service. I love that you can't text them and get automatic responses. Hair play ground has yet to let me down and I wouldn't shop anywhere else!

Date of experience: March 20, 2015
Colorado
1 review
1 helpful vote
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I ordered my hair February 25 its March 21 still no hair. When I try to get in contact with them they don't respond back but when I write a negative review that's when they want to email you to delete your review. I can't get my money back. They cheated me about the buy 4 bundles get 4 free. You only get the first 4 of your choice and they pick the other 4 length. I'm very upset and disappointed with this company, I will never purchase any hair from them ever again.

Date of experience: March 19, 2015
Georgia
1 review
2 helpful votes
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This is great hair company. They offer grade 7A virgin hair, that even can come in custom colors which is awesome. HairPlayGround had great customer service and they respond really fast.

Date of experience: March 18, 2015
North Carolina
1 review
2 helpful votes
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Great Hair
March 18, 2015

This hair was simply to die for, if you havent purchased your hair. Purchase it today! Great compnay, and great customer service.

Date of experience: March 18, 2015
Georgia
2 reviews
2 helpful votes
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Amazing Hair Company!
March 18, 2015

To start, their customer service is great. They make sure that you are taken care of when you are ordering. Their hair is great and the deals are amazing! A definite recommendation of this hair company!

Date of experience: March 18, 2015
Florida
1 review
2 helpful votes
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Hairplayground have great hair purchased hair a couples months ago and it still bouncy and amazing with color.

Date of experience: March 18, 2015
Connecticut
1 review
2 helpful votes
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Perfect hair
March 18, 2015

I purchase hair from Hairplayground in novemeber 2014 and the bundles are still flawless! I took my hair out and washed the hair I purchased, and the hair is still in its natural state. It is currently March 2015 and I reinstalled my bundles in and my bundles still looks fabulous! Thank you Hairplayground for your prefect quality of hair

Date of experience: March 18, 2015