GunBrokerReviews 232

Dons Guns, Victoria TX- less then honest! Bought a Win Md 23 from him, "as new". Forearm would not go on. He said take oit to a gunsmith and he'd pay the fix, had to be small issue. Sent it to Nuline, about $450, some of which was shiping. Sent him the invoice, 3 weeks no answer. Called and he was on hyper drive that he wasn't paying that- said i gave NuLine cart blanche to charge whatever. Offered $150. Told him to keep it, rather list him as dishonest and not a man of his word. Nuline is as good as it gets for old Win. Didn't expect him to pay shipping. Won't deal with him again

I am a Licensed FFL DEALER That sells ESTATE gun exclusively, and I have sold almost 400 guns on GunBroker over the last year, and had three or four Bidders who didn't follow through with transaction, Yes, it is a pain to get the refund, but you have to ask yourself how else could you control claims fora few dollars. Overall they do a great Job, and no other site provides the capability to feature your items with Photography Like Gun Broker. We live in a world where ETHIC'S has just become a word for many. Do your research before you bid.

Ok so this site is a dangerous one to deal with. First off during registration the require you to spend a dollar to register if you use a "free email service". I feel like this is a bit over the top... But I was an idiot and paid the dollar... Then it got even worse, the then immediately claimed my "information was incorrect and could not be verified" so my account was on hold. To unlock your account they want a copy of your drivers license and a utility bill... I said F*** No and bailed on the site asking them to delete my account and that I am never returning to the site. I would never ever tell anyone to use their site, so please don't. Hope this helps someone else in there future.

Gunbroker allows their sellers to scam customers. Example, I bid on a plastic ammo box, hold 100 round of 22lr. Box weight 3 ozs. The sellers shipping charge was $40.00, MO to NV UPS Ground. The seller will not give you the shipping costs before you can back out of a deal. Then they say in their ads, we do not make money from shipping costs. What a joke. Gunbroker only wants your money, if they get $1.00 from everyone in the world, they don't have to sell anything.

Since my first review of this abomination of a company on 12/14, when I withdrew my ads and let them know I am not interested in doing any business then or in the future they are still, over a year later trying to hit my credit card!
I wrote a 1 star review a while back and every month they still try to "steal" money from my account through a credit card I had to leave on their site to do business.
I have nothing listed, have sold nothing through them and cancelled the listings I had place almost immediately and yet they still try to steal money from me.
I have reported them to the BBB and written blogs everywhere about them.
I can't fathom thieves like this in business.
I have no listings, I have sold nothing, they have been notified by both the BBB and myself I am not doing "ANY" business nor have done any business and yet since they have a card on file they keep trying to charge against it.
This is so pathetic it's almost funny.
Why would anyone ever consider doing business with thieves like this?

This company backs bait and switch artists. Advertise a new gun and they send a used one. Then I am the one to blame when I contact my credit card company to do a charge back. They closed my account due to seller complaint. Real great company to do business with. Blame the consumer trying to protect themselves. Buyer beware and stay away...

Only reason I gave gunbroker 1 star is because there was no option to leave zero stars. I have been buying and selling on gunbroker for years and over $200,000 worth of stuff, Ive had my share of non paying bidders and gunbroker always refunded me till I had one on a $10,000 barrett. It was a 4 time non paying bidder and with my claim was the 5th. Gunbroker supposed to suspend accounts after 3 non paying bidders but they didnt with this guy. After I submitted by non paying bidder report, gunbroker refused to refund me the $600 they charged me. I refused to pay being that the item did not sell. A year lated my bill is at $1200 and still going. There is no phone number to contact them and they dont return emails and when you do get a email 4 or 5 months later, they tell you theres nothing they can do and close your case. For a business making millions, they have the worst customer service and could care less about their customers. You not only have to worry about getting what you pay for, but you dont have support from Gunbroker when something goes wrong.

Bought a few things on gunbroker.The third item I purchased I did not read the description fully and ended up not wanting the item. Instead of just cancelling the bid, my entire account was terminated and I could not get back on to check the status of my other purchases. I WILL NEVER USE GUNBROKER AGAIN!

Huge rip off way over priced for nothing go to arms list or several other sites even buds is better than this crap...

Customer service is nonexistent. I've written customer service multiple times to resolve an issue on their end so I can list my expensive gun collection for sale and no response. No one is home. I'm now using gunauction.com

Bought a couple things on Gunbroker, but when I bought a Class III weapon, the seller insisted (after the sale, with no prior warning) that he hold on to the weapon AND my money out of state until the ATF paperwork fully cleared (4-6 months later). I have bought other Class III weapons and other sellers ALWAYS have transferred the weapon to my local Class III dealer IMMEDIATELY upon receipt of payment, where the weapon sits until ATF has cleared. So HUGE RED FLAG. Without any negotiation with me the Seller complained to Gunbroker when I refused to send payment without being able to receive what I was paying for to my local dealer. Without even contacting me, Gunbroker suspended my account. Once suspended I wasn't able to log in, and therefore not able to even contact (so-called) Customer Support to tell my side of the dispute and have it resolved. End result, it's a great idea to sell guns online like ebay, but the idiots at Gunbroker are Nazi's without reason or cause, and for that I am happy to do business elsewhere.

Does not get any worse that this site. OMG I don't think a human being works their. I have contacted customer support 5 (FIVE) times... all they do is email me back saying "resolved!" and if I have further questions to contact customer support. They closed my account without my permission, but claimed it I had requested it. I gave them my credit card number, drivers license copy... got to the point I gave up.

To the fella that praised Gun Broker,,,, it is ony a matter of time, i had used GB since 2005 with almost 300 pos FB,,,, everything is fine until you have a problem, THEY WILL NOT STAND BY THEIR WORD,,, they will leave you swinging in the wind, that guy had 6 Neg FB for the identical situation i was in with him, the still allowed him not only to continue bid on auctions but neg me as a result of his dirtbaggery,,,, they never re-embursed me my final value fees,,, and flat out ignored me until i walked away and closed my account with them,,, you too will have a good experience,,, until you dont, and its only a matter of time, one thing i am certain of is sooner or later your going to post a bad review here,,,, not a question of if, just a matter of when

I used Gunbroker as a registered FFL dealer for 13 years with hundreds of transactions but every time I needed customer support they treated me like I was stupid and were condescending finally in anger and frustration I dared to tell CS that I was sick of their "BS" and "all their asses should be fired" and CS immediately terminated a long time and faithful customer for "using inappropriate language." So they really appreciated my years of business. I wrote a letter to their CEO and he didn't care! Later I tried to get reinstated but they said I had 4 strikes and I said, not it was one issue where you improper credit card practices cost me money and you know it, and for that they simply deleted my profile with almost 300 positive transactions. The worst and most abusive Customer Service I have ever dealt with; EVER!

This site is in it for the money. Has anyone had a human being to deal with his problem. The site is totally computor generated. I had do not pay filed on me that locks me out of the site having a near perfect score. I never received the email to pay or dispute, the suspects say they have correcter the problem. There is simply no way usinfg their service agreemnt etc. to correct my status. STAY AWAY FROM THIS SITE NO MATTER HOW ENTICING

My experience on Gunbroker.com as a bidder/purchaser was very pleasurable. The notifications as to my status as bidder were prompt and accurate. Once the bidding was over, my dealings with the Seller, Bondi Biermeyer, went very smooth to completion. It is nice doing business with a true gentleman.

GunBroker sucks. I will never use this site again. I made a few purchases on GunBroker that went fine until I had one that went south and received zero support from the so called customer support. If you are on here to get a review of GunBroker then take these reviews serious as they are true. There are some good deals on GunBroker but it is a gamble as to when the seller is a honest seller or not. I purchased a Glock 19 from a seller for a good price and when it arrived at my FFL it looked used as if it was bounced off the floor numerous times. It was listed as new and I paid for a new Glock 19. I immediately contacted the seller and he told me it was new and not damaged when he shipped it blah blah blah. He told me I got a good deal on it. I contacted GunBroker via email as they have no phone number and no human to talk to and they told me that I should try to work it out with the seller. The seller was making threats through emails and phone calls. After about 6 months I finally got my money back and had my FFL ship the gun back with no help from GunBroker. I had to contact my credit card company and dispute the charge and let them take care of the problem which took forever. After this major headache I will never use GunBroker again and plan to pay more money to purchase guns and accessories from local gun shops. This is a very short version of what really happened. Like I said GunBroker sucks and I will never visit their site again as they are greedy and don't care at all about any of their customers having problems.