Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Grubhub

Grubhub

1.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Grubhub?
grey stargrey stargrey stargrey stargrey star

Grubhub Reviews Summary

Grubhub has a rating of 1.1 stars from 4,556 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Grubhub most frequently mention customer service, delivery time and next order. Grubhub ranks 182nd among Food Delivery sites.

service
836
value
774
shipping
528
returns
537
quality
668

We monitor reviews for authenticity

New Jersey
1 review
22 helpful votes
Follow carlo c.
Unfollow carlo c.
Share Review
Report Review

Horrible Service
November 11, 2016

Horrible service, Don't waste your time in such a bad service. The attitude of the people who work there is horrible. DO NOT WASTE YOUR TIME AND MONEY HERE!

Date of experience: November 11, 2016
Florida
1 review
24 helpful votes
Follow Harold S.
Unfollow Harold S.
Share Review
Report Review

I own a business too
November 11, 2016

For a owner to feel he needs to issue letters to his employees on the topic of who they voted for in an election is intimidation in its purest form. I will NEVER USE GRUB HUB AGAIN while this jacka$$ is involved in the leadership of this company. Maybe the board of Grubhub should take a vote on who might be better qualified to lead the company.

Date of experience: November 11, 2016
Canada
1 review
19 helpful votes
Follow no f.
Unfollow no f.
Share Review
Report Review

GRUBHUB CEO mother$#*!er
November 11, 2016

Go $#*! yourself GrubHub and I'll be activiely campaigning to see a $#*! like you broke and behind bars.

Date of experience: November 11, 2016
Florida
1 review
22 helpful votes
Follow Perry S.
Unfollow Perry S.
Share Review
Report Review

Your CEO is a typical double faced leftist schmuck. His intolerance is so obvious. This isn't some third world dictatorship you $#*! hat. YOU are the reason DECENT AMERICANS elected TRUMP. I should start using your service just so I can stop. I will be sure to promote boycotting you to my network of friends, families and national business contacts. Game on you intolerant turd.

Date of experience: November 11, 2016
District of Columbia
1 review
22 helpful votes
Follow Woody P.
Unfollow Woody P.
Share Review
Report Review

He can march in the street with the other whining brats.

$#*!ty delivery service anyway. I started using Seamless a long time ago.

Date of experience: November 11, 2016
Louisiana
1 review
2 helpful votes
Follow Robby T.
Unfollow Robby T.
Share Review
Report Review

GrubHub is awesome!
November 14, 2016

This just proves how ignorant Trump supporters are... Smh. I applaud GrubHub for having the courage and morality to send out the email...
Their service is awesome as well!

Date of experience: November 11, 2016
Colorado
1 review
27 helpful votes
Follow Ashleigh R.
Unfollow Ashleigh R.
Share Review
Report Review

The CEO used intimidation to try to control the views of people in the work place. He used a position of power to alienate and discriminate those who voted differently from him. I would never use this company for the main fact that they probably spit in the food that they are serving that are assumed Trump supporters. This should be illegal.

Date of experience: November 11, 2016
New Jersey
1 review
27 helpful votes
Follow Frank S.
Unfollow Frank S.
Share Review
Report Review

#NeverGrubHub
November 11, 2016

You might as well shut your doors GrubHub. Your intolerance and disregard for our Democratic process demonstrates you practice the qualities you seek to condemn. Hope your employees can extract some class-action money on the hostile workplace you have created (before you go out of business that is). For the others that suffer as a result of your ignorant temper tantrum... I hope they land on their feet soon. #NeverGrubHub

Date of experience: November 11, 2016
Washington
1 review
27 helpful votes
Follow clatu v.
Unfollow clatu v.
Share Review
Report Review

The CEO nut job tells his employees to have those delivering food to spit and piss on it if going to a Trump supporter. They only spit in it if going to loser Hillary supporter.

Don't swallow this moron's crap!

Date of experience: November 11, 2016
Florida
1 review
24 helpful votes
Follow Cliff P.
Unfollow Cliff P.
Share Review
Report Review

Their Food...
November 11, 2016

Sorry to say that the quality of their products are truly sub-standard. Do NOT get fooled into spending your hard-earned money with this company.

Date of experience: November 11, 2016
Virginia
1 review
29 helpful votes
Follow Tina S.
Unfollow Tina S.
Share Review
Report Review

Disgraceful
November 11, 2016

Grubhub user since 2012 in Chicago ny and va. Never again. Corporation personal agenda and lobbying efforts contrary to the people is exactly why TRump won. Never will use grubhub again

Date of experience: November 11, 2016
Pennsylvania
1 review
24 helpful votes
Follow JON W.
Unfollow JON W.
Share Review
Report Review

This immature ignorant man is encouraging the little brats in the streets burning our flag and destroying innocent people's personal and public property. You are inciting violence by your actions and should be held partly responsible If and when these violent rioters end up killing someone. Shame on you Matt!

Date of experience: November 11, 2016
Washington
1 review
28 helpful votes
Follow Jenn L.
Unfollow Jenn L.
Share Review
Report Review

They hurt my feelings
November 11, 2016

I am a minority, a woman, and what the CEO did to his employees is wrong. I feel sorry for the employees from the upcoming closing of this company. It's not their fault. They should look into their CEO and demand a proper compensation.

Date of experience: November 11, 2016
Maryland
3 reviews
24 helpful votes
Follow Donna B.
Unfollow Donna B.
Share Review
Report Review

Trump2016
November 11, 2016

Grubhubs CEO is a racist, sexist, misogynistic, islamophobic, facist dictator.

Date of experience: November 11, 2016
Missouri
1 review
27 helpful votes
Follow Mutt T.
Unfollow Mutt T.
Share Review
Report Review

Poor soul
November 11, 2016

He thinks he is above the law and think that he can threaten his employees at his whimp and fabcy... just because he is the crybaby CEO. Where's your compassion to employees who are busting their balls to make money for you? Talk about injustice... this a perfect example.

Date of experience: November 11, 2016
Indiana
1 review
21 helpful votes
Follow dan s.
Unfollow dan s.
Share Review
Report Review

Bigot
November 11, 2016

Run by a bigot. How can you be so stupid as to think that over 1/2 of the voters in this country are racist, hateful people? You honestly think that's how Trump was elected? Stereotype much? 5 million democrats didn't vote. When you speak for what you think is the majority you are a fool. Shows how completely ignorant and out of touch you really are. Might want to stop listening to the idiots in Hollywood (who are just as out of touch) Just another whiny, self entitled millenial who thinks everyone should agree with them. Very dangerous. Karma's a $#*!.

Date of experience: November 11, 2016
Louisiana
1 review
28 helpful votes
Follow jeff b.
Unfollow jeff b.
Share Review
Report Review

Boycott
November 11, 2016

I do not patronize companies with intolerant CEOs who threaten employees livelihoods just because they hold different political opinions. Boycotting this company. And I don't think I'll be the only one.

Date of experience: November 11, 2016
Kentucky
1 review
26 helpful votes
Follow John S.
Unfollow John S.
Share Review
Report Review

If you like the flavor of Hitler style bigotry then you should order from here. I'll personally never bring my business back.

Date of experience: November 11, 2016
Washington
1 review
25 helpful votes
Follow kerry c.
Unfollow kerry c.
Share Review
Report Review

CEO is a little crybaby
November 11, 2016

Does the price of your foods go down like the stock price. To the CEO of Grubhub, you little sissy prick. The investors and employees of this business deserve so much better than you. How long before you are fired or resign? The countdown has began.

Date of experience: November 11, 2016
Illinois
1 review
33 helpful votes
Follow Mike c.
Unfollow Mike c.
Share Review
Report Review

Racist CEO
November 11, 2016

I voted Hillary; however, I will not support a business that threatens it's employee's for who they personally voted for. Their CEO comes off as a very evil and angry little man.

Date of experience: November 11, 2016