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Grove

1.8

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Grove Reviews Summary

Grove has a rating of 1.8 stars from 278 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Grove most frequently mention customer service, credit card and next order. Grove ranks 56th among Cleaning Products sites.

service
72
value
70
shipping
67
returns
42
quality
64

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Washington
1 review
0 helpful votes
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Convenient and great pricing!
March 27, 2019

I love the selection and quality of products available! I look forward to trying new products each month. So convenient!

Date of experience: March 26, 2019
North Carolina
1 review
1 helpful vote
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Easy and Convenient
March 27, 2019

Working with Grove has made my life easier. Eco-friendly products are delivered to my door once a month, and I control exactly what I get every month. I no longer have to think "Do I need toilet paper?" while I'm at the grocery store, because I know Grove has it covered. I also love the bamboo paper products. Grove has made living a greener lifestyle simple.

Date of experience: March 26, 2019
Texas
1 review
0 helpful votes
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I love Grove and the products it offers. They have everything for my household! All of my everyday needs are just clicks away! I would not be able to run a functional home with out Groves. No more rushing through the stores trying to look for organic friendly products, they're all on groves.

Date of experience: March 25, 2019
Colorado
1 review
0 helpful votes
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Awesome service!
March 26, 2019

I love having the things I need delivered right to my door! No more running out of toilet paper and having to go to the store at 11 pm! Grove has everything you need and more for the same low prices as everywhere else, and with the VIP membership you get free shipping. I also love how I can trust the ingredients and integrity of all of their products. <3

Date of experience: March 25, 2019
Oklahoma
3 reviews
0 helpful votes
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The best products I've ever used.
March 26, 2019

I'm in love with all of your products. I haven't been disappointed yet. I am so glad I made the change to Grove products I'm so pleased.

Date of experience: March 25, 2019
Texas
1 review
0 helpful votes
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Great service, wonderful products
March 25, 2019

I'm not the biggest fan of the paper products, but I love every other thing I have tried!
I like that the products are less toxic and not tested on animals.

Date of experience: March 25, 2019
Texas
1 review
0 helpful votes
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Best stuff ever
March 25, 2019

Clean products, great fragrance, fair prices, and environmentally kind. I love the auto delivery and having my own account rep!

Date of experience: March 25, 2019
Missouri
1 review
1 helpful vote
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Nice products, decent prices, we loved the cleaning products. The TP is meh... But be aware the vip costs $20

Date of experience: March 24, 2019
Indiana
1 review
1 helpful vote
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Charging above what I agreed. Wanted to try the product by decided to avoid since I was being lied to.

Date of experience: March 24, 2019
Vermont
1 review
0 helpful votes
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Loving my products!
March 23, 2019

I love all of the products that I have bought and gotten for free. Great quality and generous gifts.

Date of experience: March 22, 2019
North Carolina
1 review
0 helpful votes
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Expand the Choice
March 22, 2019

Love the choices that you have but would love more all over body moisturizers. Something like Cetaphil/CeraVe/ Aveeno cream in a pound jar. I am trying the Weleda Body Butter in April. I will let you know how I like it. Also, would love some all natural make ups, mascara and such.

Date of experience: March 21, 2019
Washington
1 review
1 helpful vote
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Very convenient and a great value
March 22, 2019

I love having home products delivered and the prices are good. The value for VIP program is great too. Would have given 5 stars except for 2 things -
1) The packing materials seem not so eco-friendly.
2) The ratio for the concentrated hand soap is hard to figure out of you aren't using their special bottle. Please print the water-to-concentrate ratio on the bag!

Date of experience: March 21, 2019
New York
1 review
0 helpful votes
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My family loves this site. It works great with my family. We are always busy so it is great to have it mailed right to our front door. You can get things that you need for baby, bath, laundry, cleaning supplies, kitchen and many more. Super great prices.

Date of experience: March 21, 2019
Colorado
1 review
0 helpful votes
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Great Service
March 22, 2019

I've really enjoyed the buying experience. I no longer have to research every single cleaning item I bring into my home!

Date of experience: March 21, 2019
New York
1 review
1 helpful vote
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What a scam!
March 21, 2019

I was actually excited to try this as I've been moving towards adding more sustainable products to what I buy. I received a coupon from Hello Fresh and decided to give it a shot. I love delivery services and subscriptions because I live in the middle of nowhere and it saves me time and driving even if it's a tad more expensive. But when I finalized my cart and chose pay through PayPal, the notification pops up that I paid $30 more than what I signed up for! When I went back to website and went to order history the order was completely different. Free items were not the same, and a bunch of items were added. I'm glad I chose PayPal because after reading other reviews it sounds like I'll have more luck canceling the subscription with them than the company.

Date of experience: March 21, 2019
Massachusetts
1 review
0 helpful votes
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I'm in love with Grove!
March 21, 2019

I have been a Grove customer since last Fall and have received several shipments from them. I have loved every product I have tried. I now have my regular items that I order every month, and new things as well. I feel good about the all natural cleaning supplies and personal beauty products that I use. My only comment regarding an improvement might be that their web site is kinda slow... they could definitely step it up a bit there! But, I am a very satisfied customer and will continue my membership.

Date of experience: March 21, 2019
Colorado
1 review
2 helpful votes
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Too many products equals too much money spent on unused products.
Customer service was great. Packaging was great.

Date of experience: March 21, 2019
Tennessee
1 review
0 helpful votes
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Love it!
March 21, 2019

I have been pleasantly surprised with all my purchases. I am loving the process of switching my household to natural cleaners that smell great!

Date of experience: March 21, 2019
Washington
1 review
0 helpful votes
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A Big Thumbs up!
March 21, 2019

Love Grove! Great selection, good prices, packed well, fast delivery! I shop with them monthly and highly recommend!

Date of experience: March 21, 2019
Florida
1 review
0 helpful votes
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Amazing
March 21, 2019

Really enjoy all the products you offer! Highly recommended! Like how all the products are eco friendly

Date of experience: March 21, 2019

From the business

Helping families across America create a healthy beautiful home with our range of natural & non toxic home & personal care products.


grove.co
San Francisco, California, United States
+63
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