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Greentoe

2.7

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Greentoe Reviews Summary

Greentoe has garnered a mixed reputation among customers, with notable strengths in competitive pricing and successful transactions for some users who appreciated the significant savings on electronics. However, many reviews highlight persistent issues with order fulfillment, delays, and a lack of responsive customer support, leading to frustration over canceled orders and difficulties with returns. The overall sentiment indicates that while the platform can provide legitimate bargains, customers often encounter significant hurdles that can diminish their experience, suggesting a need for improved service reliability and communication.

This summary is generated by AI, based on text from customer reviews

service
35
value
33
shipping
34
returns
17
quality
31

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Massachusetts
1 review
2 helpful votes
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Got the best price, by far, with zero haggling from an authorized dealer. Delivered for free. What's not to love. Highly recommend

Date of experience: April 13, 2020
Massachusetts
1 review
3 helpful votes
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IRobot Roomba i7
April 14, 2020

The product is exactly as mentioned, competitive price, super fast delivery (arrived in 2 days from order date). Highly recommend.

Date of experience: April 13, 2020
Massachusetts
1 review
3 helpful votes
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The price was very competitive, and the TV arrived in lesser than 5 business days. I don't think there was any risk involved with the purchase at all and feel comfortable shopping through Greentoe again.

Date of experience: April 7, 2020
Massachusetts
1 review
6 helpful votes
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I'll admit, when I first learned about Greentoe I was skeptical. There's definitely an element of risk involved -- their middleman approach makes ordering, shipping, and follow-up more complicated. However, my experience ended up being great, from offer to order to delivery. The Greentoe staff I interacted with were friendly and responsive, I got a great deal, and my item arrived quickly and in great shape. I was waiting to see how this first time went before considering Greentoe again, but now I'm definitely interested in purchasing through them in the future.

Date of experience: April 2, 2020
Minnesota
1 review
2 helpful votes
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Got a new oled through GreenToe. Got a price a couple hundred below anything else I could find. Received it 3 days later and they even helped register. Definitely using again.

Date of experience: March 30, 2020
California
2 reviews
2 helpful votes
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Great service
March 28, 2020

I used Greentoe to make an offer on a tv. It was fast and easy and I got the tv for the price I wanted. No issues through the whole process. Would use again.

Date of experience: March 25, 2020
Georgia
1 review
7 helpful votes
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Put in an offer for a new Sony camera. Got a counteroffer the same day. After looking around some more for any better deals, I decided to accept the counter. The price ended up being slightly less than buying the camera used, after factoring in tax and shipping. I was able to track my shipment through the Greentoe site all along the way and the camera was delivered as expected. The retailer included a copy of the receipt and a personal thank you note. I would definitely use Greentoe again for future purchases.

Date of experience: March 20, 2020
Illinois
1 review
2 helpful votes
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Was ordering a lens but someone suggested I check out green toe. It seemed a little odd to me but my buddy and others online vouched for it. Got what I wanted at a great price~

Date of experience: March 20, 2020
New Jersey
1 review
1 helpful vote
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Easy process
March 22, 2020

It was easy to place bids and quick to get responses. Overall, the process worked pretty smoothly, and Greentoe was always checking in to see how their service is.

Date of experience: March 20, 2020
Rhode Island
1 review
0 helpful votes
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Quick n resonable
March 17, 2020

The order placed went thru quickly and the dealer shipped the product instantly. Product was genuine and new no issue in shipping and packaging. Would try again

Date of experience: March 16, 2020
Missouri
1 review
2 helpful votes
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I was shocked when I placed my order on Sunday and could have received my TV on Wed. I scheduled for a Thu delivery and received a box in perfect condition and a TV with no issues.

An overall great experience at a really competitive price, I would order again without question.

Date of experience: March 9, 2020
California
1 review
1 helpful vote
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Good price
February 8, 2020

I bought a Sigma 14-24mm DN, $1130, cheapest every where. I tried before with $1150, but I didn't get it. So I think if you need something in this site, you should keep trying.

Date of experience: February 6, 2020
Washington
1 review
8 helpful votes
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Your mileage may vary since Greentoe is essentially the broker for several other retailers, but my experience was superb. I placed a bid on new Sony headphones and was accepted within a day. Shipping took place almost immediately and I'm now enjoying my new headphones at a fraction of retail cost.

I have no experience with returns but the contact I had with Greentoe customer service was positive. The money you save is worth the unorthodox process of ordering.

Date of experience: February 5, 2020
California
1 review
3 helpful votes
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Recently purchased a new TV from greentoe. They got me a great deal that beat every other retailer I could find and made sure the process went smoothly.

I was a bit worried about shipping but the TV is in perfect condition. Couldn't have asked for a better experience.

Date of experience: February 5, 2020
Tennessee
1 review
36 helpful votes
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THIS IS A SCAM!
January 29, 2020

THIS IS A SCAM! Don't waist your time. On January 3 I submitted an offer for a Sony OLED 65" TV and it was accepted January 7. Now 3 weeks later, while my account still indicates my accepted offer is "being processed", I have heard nothing from the company and my many attempts to contact them via email and telephone have been completely ignored. In my opinion, the positive reviews found online must be submitted by Greentoe stakeholders.

Date of experience: January 29, 2020
New York
1 review
2 helpful votes
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I purchased a LG C9 65 OLED at the price I wanted.It arrived as promised new and unopened from a factory authorized merchant w full warranty.
Outstanding!
Wholeheartedly recommend
Best,
Michael

Date of experience: December 9, 2019
Pennsylvania
1 review
0 helpful votes
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I had never heard of or used Greentoe before my recent purchase of a new camera. Essentially, you find your product if they offer it, set a reasonable purchase amount lower than what's currently being offered by other retailers. Then you go back and forth with unnamed retailers that want your business and are willing to offer a reasonable discount on that item. Once you find an agreeable price, which could be your initially set amount, the product is yours for said price! I saved at least $250 on a $1300 purchase, or around 20% off compared to market retail value. This is totally worth it and will be my go-to site when shopping.

Date of experience: December 9, 2019
Illinois
1 review
2 helpful votes
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I'll look at slick deals when looking for big ticket items and saw greentoe.com listed. Was a bit leary about putting my payment info in to increase my odds of having my offer accepted but figured the cards fraud protection would shield me.

End result is I paid $400 less then an on sale price for a q80 65 inch tv.

Date of experience: December 4, 2019
Florida
1 review
0 helpful votes
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We've been looking to update our camera, and after doing some research I set my sights on a Sony A6400. I put in my offer and after a few days, received a notification that it was accepted... paid, got prompt shipping confirmation and it arrived brand new in box! I've already started recommending Greentoe to others!

Date of experience: December 3, 2019
California
1 review
0 helpful votes
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I had a very positive experience using Greentoe! They offered me a great deal on a new Samsung Q80 65" TV. I will definitely recommend this service to my friends and family!

I heard about Greentoe through my brother who recently purchased a new LG OLED B9 65" TV using their service. He got a great deal and shared his experience with me. At first I was skeptical of the process, but decided to give it a try since he received his new TV without any issues.

I started by submitting a couple offers on TV's that I had my eye on and was contacted by a Greentoe rep via email. I went back and forth with them a few times while also trying to see if they would price match (or beat) another retailer on Ebay. They informed me of the risks associated with purchasing "grey market" TV's and clarified that all TV's sold via Greentoe will come from authorized retailers and include the full manufacturer warranty.

After a couple emails and counter offers, I accepted the offer. The next day, I received an email stating my TV had been shipped (complete with shipping details such as PO#, shipping company name, and tracking number). Delivery took about a week as the TV was shipped across the country via freight. The shipping company called me in advance to set up a delivery date and time, and they delivered the TV within the time window we agreed upon.

I later confirmed my TV was sold through an authorized Samsung retailer just as Greentoe promised! Everything went smoothly and I'm very happy with my TV purchase through Greentoe!

Date of experience: November 29, 2019

From the business

Name your price on camera bodies, lenses, bags, pro lighting, photography accessories and more. Our network of authorized retailers is waiting to hear your offer. No grey market, all USA authorized retailers.