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From the business
Green Motion is a leading car hire and van rental company that specialises in environmentally friendly vehicles.
GreenMotion Reviews Summary
Green Motion has garnered a generally positive reputation for its reliable customer service and well-maintained vehicles, with many customers appreciating the friendly and helpful staff throughout the rental process. The convenience of shuttle services and easy check-in and check-out procedures further enhance the customer experience. However, concerns regarding aggressive upselling of additional services and unexpected charges have emerged, leading to dissatisfaction among some customers. Overall, while the company excels in customer interaction and vehicle quality, addressing transparency in pricing and service offerings could improve customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I hired a car through GreenMotion when I was travelling to melbourne. The pickup location is convenient and next to a train station. The car was almost new. Pickup and return was easy. I will hire again next time.
I had a good experience renting a car from GreenMotion at Stansted Airport. Easily accessible from the terminal. Friendly staff. Smooth handling at pick up and delivery.
Hi Joseph,
Thank you for your five-star review.
It is fantastic to hear that you had a good experience when renting from Green Motion Stansted.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Enjoyed dealing with Chris, Ali and Joel! Smooth and professional service, and friendly atmosphere! Will definitely be using their services again!
Hi Magdalena,
Thank you for your five-star review.
We are really pleased to hear that you received smooth and professional service from our team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Good experience renting a car. From airport pick up to returning the car, there was no problem.
Hi Spurgeon,
Thank you for your review.
We are really pleased that you had a good experience with us.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Staff was very kind. And I checked a little bit early but staff helped me to receive a car. So much appreciated it
All good very efficient, although cheaper than other car hire companies, it was still very expensive especially as it was off airport. To close at 19:00 is ridiculous at an international airport.
Hi Atkinson,
Thank you for your five-star review.
We are delighted that you found us to be very efficient and appreciate your feedback.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
The car was excellent. We received courteous and prompt service.
Hi Goldstein,
Thank you for your five-star review.
We are really pleased that you liked the rental vehicle.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Very friendly people. I still hope someday you can pick up the luggage, run by an automated kiosk, scan your ID and get the keys. Until then we just have to live with admin required. But GreenMotion did a great job.
Hi Kurth,
Thank you for your five-star review.
It is brilliant to hear that you found our team to be very friendly. We appreciate your feedback and will pass this on to our product development team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
I had a great experience with the team and service.
Really recommend
Hi Fugiwara,
Thank you for your five-star review.
We are thrilled that you had a great experience with our team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Ha sido todo sencillo, facil, atencion y trato excelente.
Pienso utilizar en futuros desplazamientos esta compañia
Hi Martinez,
Thank you for your five-star review.
It is great to hear that you had an excellent experience with us.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
We had great experiences quick, friendly staff, easy pick up drop off, great car we will definitely be using greenMotion again
Hi Cruickshank,
Thank you for your five-star review.
We are delighted that you found our team to be quick and friendly.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Bästa bästa Bästa bästa Bästa bästa Bästa bästa Bästa bästa Bästa bästa Bästa bästa
Hi Tomas,
Thank you for your five-star review.
It is brilliant to hear that you are very happy with everything.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
I found GreenMotion to be friendly and helpful. The car was very clean and in great condition. Will be using them again in the future.
Hi Hayley,
Thank you for your five-star review.
We are delighted that you found our team to be friendly and helpful.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
I found the staff friendly, very helpful. Car was clean and suited my needs.
Hi Julia,
Thank you for your five-star review.
We are thrilled that the rental vehicle suited your needs.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
I found the process seemless, greeting was very professional and quick, The car was lovely to drive and economical, and when returning the scar Abdul was exceptional with his Professional and friendly responsiveness Mike
Hi Chandler,
Thank you for your five-star review.
It is brilliant to hear that you found our processes to be seamless and that you liked the rental vehicle.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
The guys in the office went out of their way to make sure we had what we needed and were very accommodating.
I still don't understand the policy in the uk of limiting the mileage though…. It's quite an annoying hidden cost when hiring a car!
But the guys in the office made up for it!
Hi Anthony,
Thank you for your five-star review.
We are happy to hear that the team at the rental desk went out of their way to help you. We also appreciate your feedback on our mileage policy.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Ten minutes ago, I could get a booking for a hundred quid, then all of a sudden, it went up to 250. Bizarre. That's the market I guess, never had any issue with GreenMotion, always brilliant service.
Post-hire: Efficient processing, friendly staff, I didn't feel I was being forced to pay for things I didn't want, which is a typical occurrence with other companies. When I can, I always use GreenMotion.
Hi Kaye,
Thank you for your five-star review.
We are really pleased to hear that you had a good rental experience with us. We have explained our current pricing situation in your previous review, but if you have any further questions, please feel free to contact us using the form at www.greenmotion.com/contact.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Ten minutes ago, I could get a booking for a hundred quid, then all of a sudden, it went up to 250. Bizarre. That's the market I guess, never had any issue with GreenMotion, always brilliant service.
I rented a Hyunday I10 for 15 days, everything went smoothly, clean car. Questions were by Whatsapp. Would have needed a bit more details for pick up and drop out (numbers, places...)
Hi Magali,
Thank you for your five-star review.
We are thrilled that everything went smoothly with your rental and appreciate your feedback.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Tadelloses neuwertiges Fahrzeug, extrem freundliche und hilfsbereite Mitarbeiter, rasche und unkomplizierte Abwicklung bei Übernahme und Rückgabe. Wichtig in Airport Manchester: Anruf bei Greenmotion erforderlich, um Info über Shuttle zur Übernahmestation zu erhalten.
Car in perfect condition, as good as new, staff very friendly and helpful, quick and uncomplicated pickup and return. Important after arriving: phonecall to greenmotion to get info about shuttle to collecting station.
Hi Hans Peter,
Thank you for your five-star review.
We are delighted to hear that the rental vehicle you received from Green Motion Manchester was impeccable.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Hi Bonnet, D.
Thank you for your five-star review.
It is brilliant to hear that you received good service from Green Motion Gatwick.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Mike,
Thank you for your five-star review.
We are thrilled to hear you had a good and convenient rental with Green Motion Melbourne.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.