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Grammarly

3.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Grammarly Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the effectiveness of its application in improving writing quality and enhancing productivity. Users appreciate its user-friendly features and the significant support it provides for both academic and professional writing. However, some concerns have been raised regarding limitations in functionality, such as word and card maximums, as well as issues with certain corrections that can feel counterproductive. Additionally, there are requests for better tutorials and customization options. Overall, while the service is valued for its utility, there is room for improvement in user experience and support resources.

This summary is generated by AI, based on text from customer reviews

service
212
value
139
quality
209
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Viet Nam
1 review
0 helpful votes
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VERY GOOD EXPERIENCE
March 8, 2022

This Grammarly is good and excellent. But you need an upgrade to better and to the best experience in the world.

Date of experience: March 7, 2022
Mexico
1 review
0 helpful votes
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Useful and valuabloe
March 7, 2022

I love and appreciate that you offer us access for free, as it is very useful for non-profit associations or volunteers. Especially the quality and efficiency it provides, in its free version; not to mention the additional and wonderful benefits of paying a subscription.

Date of experience: March 7, 2022
Florida
1 review
0 helpful votes
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Reinforces my behavior!
March 7, 2022

Love the immediate feedback and suggestions! Keeps my writing improving from one paper to the next.

Date of experience: March 7, 2022
Florida
1 review
0 helpful votes
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Excellent
March 7, 2022

Very good, for learning and write English. Is a comfortable your use.

Date of experience: March 7, 2022
North Carolina
1 review
0 helpful votes
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4 Stars!
March 7, 2022

Grammarly is so great! It has helped me with many writing problems. I use it all the time. I'm even using it right now! One thing I would change is that it won't work on Google Docs. When I try to double-click on a word to see some synonyms, it will not work. Now, this might just be Google Docs's problem, or maybe my computer is at fault. Whatever the issue is that is why I gave it four stars. Thank you so much for giving me the chance to review Grammarly!

Grammarly attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 7, 2022
Anna Y. Grammarly Rep
over a year old

Hi Hazel,

It looks like our support team has already helped you fix an issue (incident #3126307).

If you consider the matter resolved and feel that the current review is not an accurate reflection of your service experience, we'd appreciate it if you could update your review.

Please feel free to contact us at gram.ly/3zJAHbw with any additional questions or concerns you may have.

Sincerely,
Grammarly support team

New York
1 review
0 helpful votes
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One of the best tools I have ever used. It is simple to understand and seamless. It prevents you from making typos, and then goes much further by improving your punctuation, tone, and grammar. I love this!

Date of experience: March 7, 2022
Anna Y. Grammarly Rep
over a year old

Hi Elaine,

Thanks for your kind words!

We appreciate you taking the time to share your experience with us. We strive to provide an excellent experience for all users, and comments like this mean a lot to us!

Please continue to share your feedback with us as we listen and share all feedback with our team.

Thanks again,
Grammarly support team

Spain
1 review
0 helpful votes
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Really nice aplicaton!
March 7, 2022

I use the aplication on my daily day and It help me to remember ususal mistakes do it in the english grammar.

Date of experience: March 7, 2022
GB
1 review
0 helpful votes
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Google Blocking Grammarly usage
March 7, 2022

The only problem is google blocks, usage on Microsoft office personnel/when your come to download Grammarly extension
In use of URL, tick-tock advert blocks you or Opera advert stops blocks Grammarly extension so the office has no,
Grammarly only Microsoft editor available, I wanted Grammarly.

Date of experience: March 6, 2022
Viet Nam
1 review
0 helpful votes
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Great
March 7, 2022

The app is easy to download, to use and it is so helpful to me

Date of experience: March 6, 2022
Philippines
1 review
0 helpful votes
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Highly recommended
March 5, 2022

It's very useful and I always using it confidently without worrying my grammar sentence.

Date of experience: March 5, 2022
New Jersey
1 review
0 helpful votes
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This has been a great tool to keep me sharp. I didn't realize how much I had forgotten since I had been in school.

Date of experience: March 4, 2022
Maryland
1 review
0 helpful votes
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March 4, 2022

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Date of experience: March 4, 2022
Colombia
1 review
0 helpful votes
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MEJOR QUE UN TUTOR
March 4, 2022

Excelente App, muy acertada y fácil de usar, maneja las composiciones gramaticales y te hace sugerencias de redacción.

Date of experience: March 4, 2022
Texas
1 review
0 helpful votes
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Grammarly Review
March 4, 2022

Great product and works wonderfully. Very helpful program and recommended.

Date of experience: March 4, 2022
Texas
1 review
0 helpful votes
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BEST thing I ever downloaded.
March 4, 2022

It's great for a Multitasker, who is always thinking about something else and never has time to go back and review my emails before sending them because I'm already thinking of the next email I need to write.

Date of experience: March 4, 2022
Philippines
1 review
0 helpful votes
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This is an awesome app
March 4, 2022

It helps me a lot, especially with my job. Communicate With Impact. Ensure Everything You Write Comes Across The Way You Intend. Present Your Best Self Every Time You Type. Make Your Writing Clear and Engaging. Improve word choice. Instant Plagiarism Report. Write mistake-free.

Date of experience: March 4, 2022
Ohio
1 review
0 helpful votes
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Amazing
March 3, 2022

So helpful on my essays and made my experience at my school so easy thank you so much! I'm actually using it right now to make this comment!

Date of experience: March 3, 2022
Canada
1 review
0 helpful votes
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Grammarly is an asset
March 3, 2022

Grammarly is a great asset for catching stupid grammatical errors... even when things are spelled perfectly. In certain technical fields though, grammatical perfection fails to make sense to the writer or the recipient, and about 5% of the "error notifications" have to be ignored. Commas can be used to highlight a thought by separating one thought from another, but sometime Grammarly doesn't like that.

Date of experience: March 3, 2022
Anna Y. Grammarly Rep
over a year old

Hi Dave,

Thank you for bringing this issue to our attention. We'd love to look into this.

Could you please contact our customer support team by submitting a request at https://gram.ly/3zJAHbw and provide the original sentence or paragraph where the problem occurred?

Our grammarian staff will need specific examples in order to investigate the issue and implement a fix.

Thanks again,
Grammarly support team

India
1 review
0 helpful votes
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Excellent tool
March 3, 2022

I am using it for all documents including research paper writing. Excellent

Date of experience: March 2, 2022
South Africa
1 review
0 helpful votes
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5 star
March 2, 2022

Ensure my writing is grammarly correctly and help correct spelling errors.

Date of experience: March 1, 2022

From the business

Millions trust Grammarly? ۪s free writing app to make their messages, documents, and posts clear, mistake-free, and effective.


grammarly.com
Founded in 2008
San Francisco, CA, United States
+67
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