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Grammarly

3.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Grammarly Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the effectiveness of its application in improving writing quality and enhancing productivity. Users appreciate its user-friendly features and the significant support it provides for both academic and professional writing. However, some concerns have been raised regarding limitations in functionality, such as word and card maximums, as well as issues with certain corrections that can feel counterproductive. Additionally, there are requests for better tutorials and customization options. Overall, while the service is valued for its utility, there is room for improvement in user experience and support resources.

This summary is generated by AI, based on text from customer reviews

service
212
value
139
quality
209
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Texas
1 review
0 helpful votes
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Outstanding!
March 18, 2022

I feel so much more comfortable when writing letters or emails!

Date of experience: March 18, 2022
Turkiye
1 review
0 helpful votes
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5 stars
March 18, 2022

I really love Grammarly and I always suggest it to my friends. It's been almost three years since I started using the app. Love the app soo much.

Date of experience: March 18, 2022
New Mexico
1 review
0 helpful votes
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Love Grammarly!
March 16, 2022

Love the insights, helpful with making my team and I sound more professional. Not always accurate, though :)

Date of experience: March 16, 2022
Pennsylvania
1 review
0 helpful votes
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Grammarly for Thee & Me
April 14, 2022

I love Grammarly! Not only do I find it extremely beneficial to use with my homeschooled teenage grandchildren, but since installing it on my devices, I enjoy how the app oversees my own writing as well.

Date of experience: March 15, 2022
Anna Y. — Grammarly Rep
over a year old

Hi Nancy,

Thank you for your writing this review. We are delighted to know that you have found Grammarly useful!

Since you rated three stars for Grammarly, we'd love to clarify what we can do to improve. We want to eliminate any issues you face while using our product to make your user experience smooth and seamless. Please feel free to submit a ticket to the Grammarly support team at https://gram.ly/3gSJ5wO.

In case you gave us a three-star rating accidentally, we'd appreciate it if you could update your review and change the rating. All you need to do is log in to your Sitejabber account and follow this link: https://www.sitejabber.com/edit-review/grammarly.com/2400

Thanks again,
Grammarly Support Team

California
1 review
0 helpful votes
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Amazing
March 15, 2022

I love Grammarly so much because it is correcting the errors I had never known about. I am a college student and it is hard finding all of my mistakes, but Grammarly gives me a helping hand and has made my life better. You should use Grammarly and make your life better!

Date of experience: March 15, 2022
Anna Y. — Grammarly Rep
over a year old

Hi Mya,

Thanks for sharing your feedback with us. We love hearing that you are finding value in Grammarly.

We strive to give our users a great experience, and it's our users' feedback that allows us to continuously evolve.

Thanks again,

Grammarly support team

Texas
1 review
0 helpful votes
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I have adhd so i am usually trying to type as fast as my brain is thinking so sometimes it comes to messy when I am typing but Grammarly helps me organize my thoughts and clear up my sentences for better communication

Date of experience: March 14, 2022
Idaho
1 review
0 helpful votes
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Really helpful
March 14, 2022

Grammarly has been really helpful, and I've been able to know what I need to change the next time I write something.

Date of experience: March 14, 2022
GB
1 review
0 helpful votes
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A great tool for writers
March 14, 2022

Since I have downloaded Grammarly it's helped me write more clearly. My typing isn't as accurate as it could be, especially when I'm tired, and I have been surprised at some of the positive changes that Grammarly has made for my writing. The only negative that I find, currently, is that it always tries to revert to American spelling - although I am sure this will be positive should I have to write in U.S. English!

Date of experience: March 14, 2022
Anna Y. — Grammarly Rep
over a year old

Hi Simon,

Thanks for your kind words!

We appreciate you taking the time to share your experience with us. We strive to provide an excellent experience for all users, and comments like this mean a lot to us!

Here's an article showing how to select between British, Canadian, Australian, and American English: https://gram.ly/cbbHS_9

Feel free to contact us directly by filling out this form if you have any other questions: gram.ly/3zJAHbw

Please continue to share your feedback. It helps us get better.

Thanks again,
Grammarly support team

Pennsylvania
1 review
0 helpful votes
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Awesome Helper
March 14, 2022

I immensely enjoy using Grammarly Insight as it makes my tasks easier to share with others in confidence... I know at least the very basic grammatic errors will be removed.

Date of experience: March 14, 2022
Kenya
1 review
0 helpful votes
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Grammer
March 14, 2022

Grammarly has helped me improve on spelling and increased my confidence

Date of experience: March 14, 2022
Anna Y. — Grammarly Rep
over a year old

Hi,

Thanks for your kind words!

We appreciate you taking the time to share your experience with us. We strive to provide an excellent experience for all users, and comments like this mean a lot to us!

Please continue to share your feedback with us as we listen and share all feedback with our team.

Thanks again,
Grammarly support team

Viet Nam
1 review
0 helpful votes
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Idk
April 13, 2022

I want premium free I don't like when it has spend money.

Date of experience: March 14, 2022
Anna Y. — Grammarly Rep
over a year old

Hi,

Thank you for sharing your feedback with us.

Please note that we don't provide Premium accounts free of charge at this time. However, we do offer a free version of our product that includes essential Grammarly functionality.

We also offer seasonal or promotional discounts to a limited number of our email subscribers from time to time. Unfortunately, we can't disclose in advance when these promos run, but we encourage you to stay tuned and keep an eye out for our special offer emails.

Make sure that you are subscribed to our promo offers by managing your email preferences at https://account.grammarly.com.

Also, if you're a student or an educator, we're happy to tell you that Grammarly provides a heavily discounted offer. Please feel free to submit your request at https://gram.ly/3zJAHbw using your school email address, and a member of the team will be in touch as soon as possible.

Thanks again,

Grammarly support team

Indonesia
1 review
0 helpful votes
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My review
March 14, 2022

It makes my sentences concise and understandable, I'm using this on a different device which is sad but I'm trying the hardest I can to comunicate nicely. I spelt communicate wrong... Is that better?

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Date of experience: March 14, 2022
South Africa
1 review
0 helpful votes
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Excellent service
March 14, 2022

It is making the writing very easy and it also conveys a clear message to the reader. I will recommend this to anyone who is keen to use it.

Date of experience: March 13, 2022
Anna Y. — Grammarly Rep
over a year old

Hi Bongani,

Thank you so much for your positive feedback and for taking the time to post this review.

It's our users' feedback that allows us to constantly improve our product. We're so glad you're happy with Grammarly.

Please continue to share your feedback, as we love hearing it!

Thanks again,
Grammarly support team

Maryland
1 review
0 helpful votes
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This is better than anything else.
March 13, 2022

I could use this anywhere and it gives me the correct spelling.

Date of experience: March 13, 2022
Georgia
1 review
0 helpful votes
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I love Grammarly
March 11, 2022

As a returning seminary student to academia, Grammarly has assisted me greatly in the writing of papers and projects. It is quite precise but still quite friendly in its use. I can write and create with confidence knowing Grammarly is there to correct any and every error down to the slightest subtlety.

Date of experience: March 11, 2022
Anna Y. — Grammarly Rep
over a year old

Hi Michael,

Thank you so much for your positive feedback and for taking the time to post this review.

It's our users' feedback that allows us to constantly improve our product.

Thanks again,
Grammarly support team

Canada
2 reviews
1 helpful vote
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I found some anglophone Canadians with English as their mother tongue use Grammarly. Inspired, some four years ago, I installed Grammarly on my desktop, phone and tablet system with yearly payment and constantly used it without a break.
Now, I wonder how did I write earlier without Grammarly!
Pros: Grammarly is extremely helpful; the app guides step by step through writings for any mistake, giving an overall impression of how the reader would take the writing.
Cons: Expensive; they are unwilling to give a discount. I had to pay the full $139.95 on Aug 22,2021, for the latest Premium renewal despite my request as a senior with limited funds.

Date of experience: March 11, 2022
Kenya
1 review
0 helpful votes
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Grammarly is the best writing and editing software in the market today, especially for new writers and ESL writers. I got hooked the first time I used Grammarly, and I've been using it every day since 2017.

Date of experience: March 11, 2022
Anna Y. — Grammarly Rep
over a year old

Hi Jeremy,

Thanks for your kind words!

We appreciate you taking the time to share your experience with us. We strive to provide an excellent experience for all users, and comments like this mean a lot to us!

Please continue to share your feedback with us as we listen and share all feedback with our team.

Thanks again,
Grammarly support team

Minnesota
5 reviews
5 helpful votes
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What a $#*! show
April 8, 2022

I signed up for Grammarly thinking it would help correct my spelling cause my big fingers push the wrong letters and I have to go back and correct my sentences. Since I downloaded the app it's three times worse and it actually changes the correct word into words that don't exist, everytime I spell Russia it changes it to Prussia, either this app is just a joke or they are doing it on purpose to get me to upgrade to premium.

Grammarly attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 8, 2022
Anna Y. — Grammarly Rep
over a year old

Hi Steven,

Thank you for taking the time to share your experience with us! We've contacted you directly to get a better understanding of the issue and see how we can help.

Thanks again,
Grammarly support team

Missouri
1 review
0 helpful votes
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It helps and title makes sense
March 8, 2022

Well first it is helpful but sometimes it is not. How it uses the wrong words sometimes.

Date of experience: March 8, 2022
Anna Y. — Grammarly Rep
over a year old

Hi Joe,

We appreciate you taking the time to share your experience with us.

As for the issue that you mentioned, if you have any examples of this, could you please contact our customer support team by submitting a request at gram.ly/3zJAHbw?

Our grammarian staff will need specific examples to investigate the issues and implement fixes.

Thanks again,
Grammarly support team

Pennsylvania
1 review
0 helpful votes
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Teacher
March 8, 2022

This program save my life and help my grade improve on all my paper

Date of experience: March 8, 2022

From the business

Millions trust Grammarly? ۪s free writing app to make their messages, documents, and posts clear, mistake-free, and effective.


grammarly.com
Founded in 2008
San Francisco, CA, United States
+67
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