Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a generally positive reputation, with customers frequently praising the effectiveness of its application in improving writing quality and enhancing productivity. Users appreciate its user-friendly features and the significant support it provides for both academic and professional writing. However, some concerns have been raised regarding limitations in functionality, such as word and card maximums, as well as issues with certain corrections that can feel counterproductive. Additionally, there are requests for better tutorials and customization options. Overall, while the service is valued for its utility, there is room for improvement in user experience and support resources.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
My Grammer is improved and will continue using it I will be 100% better and I will be a before writer
Grammarly purports itself to be a "helpful" site that "improves" one's writing ability -- but in reality, it is a crutch that will only serve top weaken already-mediocre skills until the user is trapped into depending on Grammarly to keep the voice and style that the app has helped them develop -- a voice and style that the user will then be unable to recreate on their own.
The first large problem with Grammarly is that it encourages laziness and stupidity among its users: why ever bother to sharpen your own written skills when a pay program will do it for you?
Why, indeed: in addition to encouraging you to be a lazy writer who relies on an app to make your prose inspiring, Grammarly will also ensure that your unique voice is destroyed; lost, overwritten, and digitized and sanitized into the Grammarly Style of speaking.
Your individuality will be forfeit; Grammarly will neatly strip away your individual voice and replace it with their bog-standard sentence structuring and suggested re-wording. Gone is your creative voice. Gone is your individuality. In its place will be soulless prose with no true style or unique pattern to define yourself by. Your unique style will be sanitized into another mass-produced churn of buzzwords and corporate-speak.
Avoid. Using this service will atrophy your writing skills and hinder your talent. Any good writer knows better than to rely on such a pathetic crutch as this.
Now I am studying English conversation but I am not so frequent. I made a lot of mistakes in grammar. I need to use Grammarly because I can always check my mistakes in writing texts.
I can't express how much Grammarly has helped me to not only become a better writer, I also have gotten better at spelling.
It is great in everything but I think plagiarism does not work with me.
Actually, as a student is expensive for me, I subscribed to Genger software there was an offer, a one-year subscription only for 45$. But I am still using Grammarly. Therefore, if you have attractive offers for students like me, I will be willing to subscribe for one year.
Thank you
Osama
Your free service is ideal and much appreciated for non-commercial use. My recommendations to family and friends that are students and business personnel to use your premium service have been very well received. Keep up the good work.
Hi Paul,
Thanks for sharing your feedback with us. We especially love hearing that you are finding value in Grammarly Premium!
We strive to give our users a great experience, and it's our users' feedback that allows us to continuously evolve.
Thanks again,
Grammarly support team
It works fast and I love it. I would recommend this app to everyone.
I had some doubts about this program but was willing to try. Grammarly works extremely well. The only issue is some of my writing styles use terms and structures that are unusual when compared to the general public or popular writing. This was easily overcome and is not a serious issue. What remains to be seen is if Grammarly learns as it corrects mistakes.
Hi David,
Thank you for your review! We're always happy to take a second look.
Could you please contact our customer support team by submitting a request at https://gram.ly/3gSJ5wO and provide the original sentence or paragraph where the problem occurred?
Our grammarian staff will need specific examples in order to investigate the issue and implement a fix.
Thanks again,
Grammarly support team
Garbage software company that spends millions of dollars of Youtube advertising just to annoy the piss out of the general public.
Grammarly is helpful software. If you use it once, you will become a fan of grammar. I would really recommend everyone to use it.
Hi Hridoy,
Thank you so much for your positive feedback and for taking the time to post this review.
It's our users' feedback that allows us to constantly improve our product. We're so happy to hear that you've seen the value from using Grammarly's product offerings.
Please continue to share your feedback. We love to hear it!
Thanks again,
Grammarly support team
Makes fast work of reviewing docs and keeps me in line when creating my own
I am just a child of 8 yrs and Grammarly helps me lot and I am stuck at home due to corona
Grammarly is very useful for school work and writing at home. It was very useful for me because whatever time I'm writing my friends or family or when I'm at school I know how to sound punctual and however I want it to be.
- Emma Landoll
I create a lot of documents. Grammarly picks up things that my usual spell/grammar check misses. It really helps to enhance the contents of a documents with word and phrase suggestions. I'm a fan!
I am disappointed at Grammarly's way to do business. I needed to update my form of payment. The payment on the renewal page showed $69.97 I entered my new card info and as soon as I het "send" Grammarly confirm pricing for $139.95 Really? The way the info is presented is misleading. Such a poor business practice. They will tell me to be on the outlook for promos. That is not the point. Customers must know how much they will be charged IN ADVANCED, and not after the fact.
Hi Paulina,
Thank you for sharing your feedback with us, and we're sorry for this misunderstanding.
Our support team has already refunded your payment (incident #3082713). The refund will appear on your credit card within the next 10 business days.
If you consider the matter resolved following the refund of your payment and feel that the current review is not an accurate reflection of your service experience, we'd appreciate it if you could update your review and change the rating.
Please feel free to contact us at gram.ly/3zJAHbw with any additional questions or concerns you may have.
Sincerely,
Grammarly support team
Answer: I agree with everyone else. I have been using grammarly for almost 2 years and I never had a problem with viruses or anything. It is a good product and well worth the investment.
Answer: Only for premium but everything else is free It's great!
Answer: Hi, Cath! We're sorry to hear about that. We care deeply about the satisfaction of our users, and we want to address any issues we can in order to improve. Could you please submit a support ticket via https://gram.ly/sitejabber so we can check on your request?
Answer: Make sure you have set it to your language, as the default is American English, and you may need to change it. If you don't need to, remember that you could have failed for other reasons (not enough information, too much information, using Grammarly as a tool that will get everything right etc.).
Answer: There is a limit, but I find that only a minor inconvenience. If the document goes over the size limit, just cut and paste the document by halves or thirds and run Grammarly checks on each part.
Answer: linguisoft.com - Gtrammarian PRO is a good one.
Answer: Hi, Aleksandra! We can't expect Grammarly to work effectively with song lyrics because grammar rules are often ignored altogether to add aesthetic elements to them. If you have any other questions, please contact us directly at http://gram.ly/3zJAHbw.
Answer: Hi, John! This shouldn't be happening, but if you are experiencing this issue, we suggest contacting our technical support team via: gram.ly/3zJAHbw. They can help you troubleshoot this issue. We hope this helps!
Answer: Hi, Anne! If you need to recover any of your recently deleted documents, contact our support team by submitting a ticket through this link: gram.ly/3zJAHbw. We might be able to recover them!
Millions trust Grammarly? ۪s free writing app to make their messages, documents, and posts clear, mistake-free, and effective.


Hi,
Thank you for taking the time to leave us a review. We appreciate you sharing your feedback on our plagiarism checker.
Please note that the plagiarism checker option is available to Premium users only. If you have any further questions, please don't hesitate to reach out to us at https://gram.ly/3zJAHbw.
Thanks again,
Grammarly support team