Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Grammarly

Grammarly

3.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Grammarly?
grey stargrey stargrey stargrey stargrey star

Grammarly Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the effectiveness of its application in improving writing quality and enhancing productivity. Users appreciate its user-friendly features and the significant support it provides for both academic and professional writing. However, some concerns have been raised regarding limitations in functionality, such as word and card maximums, as well as issues with certain corrections that can feel counterproductive. Additionally, there are requests for better tutorials and customization options. Overall, while the service is valued for its utility, there is room for improvement in user experience and support resources.

This summary is generated by AI, based on text from customer reviews

service
212
value
139
quality
209
This company does not typically respond to reviews

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
Follow Robert N.
Unfollow Robert N.
Share Review
Report Review

Excellent Tool
August 1, 2023

The program works very, very well, helping me avoid silly grammatical errors efficiently. I don't always accept the suggested language options, as I worry the writing may sound more like Grammarly than myself, but am very happy with the program.

Date of experience: August 1, 2023
Utah
1 review
0 helpful votes
Follow Beth Z.
Unfollow Beth Z.
Share Review
Report Review

Helpful
August 1, 2023

Sometimes you just need help saying something a little differently, and Grammarly is that help. I think I am getting a little lazy sometimes with my writing, but i know I can depend on Grammarly.

Date of experience: July 31, 2023
Nigeria
1 review
0 helpful votes
Follow Olajide Z.
Unfollow Olajide Z.
Share Review
Report Review

Grammarly helps
July 31, 2023

This app has helped me to constantly write good English and do away with short forms of words. Generally, it's an app that everyone should have.

Date of experience: July 31, 2023
Philippines
1 review
0 helpful votes
Follow Joy K.
Unfollow Joy K.
Share Review
Report Review

Helpful app
July 31, 2023

I have no problem in the grammar of my work because of this app. Thank you

Date of experience: July 31, 2023
Minnesota
1 review
0 helpful votes
Follow Cheryl Q.
Unfollow Cheryl Q.
Share Review
Report Review

Great Grammar
July 31, 2023

Thanks to Grammarly I have confidence in what I am writing in my emails, letters, reports, and so many other documents. Grammarly is extremely helpful in my day-to-day work at the office and at home. I can't live without it.

Date of experience: July 31, 2023
Australia
1 review
0 helpful votes
Follow Eclip O.
Unfollow Eclip O.
Share Review
Report Review

Grammarly is AMAZING!
July 31, 2023

It helps me with spelling and even when it helps me with that I learn grammar I never knew before

Date of experience: July 31, 2023
Australia
1 review
0 helpful votes
Follow mum Q.
Unfollow mum Q.
Share Review
Report Review

Sucks
July 30, 2023

Eweweweweweweweweweweweweweweweweweweweweweweewewewewe
Ewew

Date of experience: July 30, 2023
California
1 review
0 helpful votes
Follow Kea T.
Unfollow Kea T.
Share Review
Report Review

Effective
July 30, 2023

I wish the whole thing was free. Being able to correct my errors for a business email is great.

Date of experience: July 30, 2023
India
1 review
0 helpful votes
Follow Geena X.
Unfollow Geena X.
Share Review
Report Review

Simply great. Make work easy
July 29, 2023

Being a university teaching faculty, writing emails, research papers, class materials, and correcting students' assignments are daily activities. Grammarly has greatly helped in content editing and proof reading

Date of experience: July 28, 2023
Romania
1 review
0 helpful votes
Follow Maria-Elena I.
Unfollow Maria-Elena I.
Share Review
Report Review

My point of view
July 28, 2023

In my experience, Grammarly can be helpful but also a little annoying at times. For example when you write a story and you make up words. Or when you try to write quotes or dialogue in another language, like Spanish or Latin. In those situations Grammarly comes to your ''aid" and it starts to bother you a little. There are a couple of other things that sometimes annoy me but they aren't a big deal. After all not everything is perfect. Sometimes I wish Grammarly can be a little more clear with its suggestions and a little bit more clear with its judgment. Other than that, I think Grammarly is a great way to make writing easier for everyone. It's a great app for people of almost any age and it's easy to use and access. Plus, it's free! That's a big bonus. That is why I give it 4 stars, I'd give it 4.5 but I'm not sure that's possible. Anyway, there's still some room for improvement. I think this app is useful and can help many people make their daily writing a lot easier (let's hope that doesn't influence people in forgetting how to write on their own). Good luck to all the people who wish to get this app!

Date of experience: July 28, 2023
Anna Y. — Grammarly Rep
over a year old

Hi Maria-Elena,

Thank you so much for your positive feedback and for taking the time to post this review. We take your feedback seriously and use it to improve our service.

If there are cases, where you find Grammarly provides incorrect suggestions for words in your text, there are a couple of options to prevent suggestions. Firstly, you can use your personal dictionary to add common words. Here's how: https://gram.ly/cbbHWbj. You can also contact our team directly at http://gram.ly/3zJAHbw and request to add missing words in our dictionaries, and we'll have a team member take a closer look and improve our algorithms.

As for unclear suggestions, we'd appreciate it if you could provide the original sentence or paragraph where the problem occurred.

Our team will need specific examples in order to investigate the issue and implement a fix.

Thanks again,
Grammarly Support team

Libya
1 review
0 helpful votes
Follow Hazel g.
Unfollow Hazel g.
Share Review
Report Review

I LOVE IT!
October 7, 2023

It was alright before but now they've added this GrammarlyGo AI, it's become so much better and helpful!

Date of experience: July 28, 2023
India
1 review
0 helpful votes
Follow Gaurav P.
Unfollow Gaurav P.
Share Review
Report Review

I know most people won't agree with me. But Grammarly is pathetic most times. Why? It is so artificial that it will take every bit of emotion and all kinds of interesting core from your writing by leaving it with just grammatically correct bland content, neither interesting nor readable.
My genuine request. Use it only for professional writing. For personal writing, I'm not going to use it ever.

Date of experience: July 27, 2023
Anna Y. — Grammarly Rep
over a year old

Hi Gaurav,

Thank you for taking the time to leave us a review and for sharing your feedback.

We always appreciate hearing from our users because it helps us make our product better. Please know that Grammarly suggestions are always options to consider—we know that the person writing can best assess what's suitable for their purpose. While we strive to improve our algorithms to provide accurate and helpful suggestions, they are not perfect (yet!).

Please feel free to contact us at http://gram.ly/3zJAHbw with any additional questions or concerns you may have. We are committed to making your experience with Grammarly pleasant and rewarding.

Sincerely,
Grammarly Support team

Nigeria
1 review
0 helpful votes
Follow Abel G.
Unfollow Abel G.
Share Review
Report Review

Gracious
July 26, 2023

The app has been helpful. A lot of correction has been made using this app, and am so confident when sending messages.

Loading...
Date of experience: July 26, 2023
Australia
1 review
0 helpful votes
Follow Michael W.
Unfollow Michael W.
Share Review
Report Review

Unobtrusive and really improved my ability to be succinct in my writing and clear in how I expressed my point of view. Thanks, Mike...

Date of experience: July 26, 2023
Pakistan
1 review
0 helpful votes
Follow tehmina Q.
Unfollow tehmina Q.
Share Review
Report Review

Great help and reminders
July 26, 2023

I like it a lot as it frees me from bothering about little things like spacing,spellings and sentence formation

Date of experience: July 25, 2023
Kentucky
1 review
0 helpful votes
Follow Richard F.
Unfollow Richard F.
Share Review
Report Review

Just what's needed.
July 25, 2023

Easy to use. Not as complex as other applications.

Date of experience: July 25, 2023
Tennessee
1 review
0 helpful votes
Follow Karen Y.
Unfollow Karen Y.
Share Review
Report Review

Game changer!
July 23, 2023

I'm not sure why I didn't but this years ago- definite game changer!

Date of experience: July 23, 2023
Pakistan
1 review
0 helpful votes
Follow Muhammad G.
Unfollow Muhammad G.
Share Review
Report Review

I must say, overall, it is a powerful and efficient grammar-checking tool that has significantly enhanced my writing experience. However, I must address one concern I had with Grammarly—the subscription charges. While the tool undeniably offers great value, the pricing might be a bit steep for some users. It would be wonderful to see more affordable plans introduced to cater to different budget needs. Despite this drawback, I find Grammarly to be an essential companion for any writer serious about improving their skills. Its effectiveness in identifying and correcting writing flaws is unparalleled. Whether you're a student, professional, or casual writer, Grammarly's comprehensive assistance is bound to elevate the quality of your work.

Date of experience: July 22, 2023
New York
1 review
0 helpful votes
Follow Eloy W.
Unfollow Eloy W.
Share Review
Report Review

Great tool
July 22, 2023

I love this application, I have improved my writing dramatically.

Date of experience: July 22, 2023
Philippines
1 review
0 helpful votes
Follow Mina U.
Unfollow Mina U.
Share Review
Report Review

Great Experience with Grammarly
July 20, 2023

Became more confident in all my writing. I felt that I have somebody besides me helping me correct my grammar. That makes me feel proud of myself and also learned more to use the language.

Date of experience: July 20, 2023

From the business

Millions trust Grammarly? ۪s free writing app to make their messages, documents, and posts clear, mistake-free, and effective.


grammarly.com
Founded in 2008
San Francisco, CA, United States
+67
See all photos