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Grammarly

3.5

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Grammarly Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the effectiveness of its application in improving writing quality and enhancing productivity. Users appreciate its user-friendly features and the significant support it provides for both academic and professional writing. However, some concerns have been raised regarding limitations in functionality, such as word and card maximums, as well as issues with certain corrections that can feel counterproductive. Additionally, there are requests for better tutorials and customization options. Overall, while the service is valued for its utility, there is room for improvement in user experience and support resources.

This summary is generated by AI, based on text from customer reviews

service
212
value
139
quality
209
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California
1 review
87 helpful votes
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Grammarly Sucks!
March 18, 2020

I downloaded Grammarly to help me with work, but the second I pressed the download button on my computer I regretted it immediately. Not only is it not helpful and short-handed, it also fills your inbox with thousands of emails about their offers or deals. I even deleted Grammarly and wrote to the company about how mad they're making me. Besides the fact that the emails they send say the same thing, over, and over again, they can't reach out to google docks. This forces me to use the Grammarly Editor, which is completely useless. It says I misspell everything, and corrects it, then it says that its own correction is incorrect! After a few minutes of this, it finally stops correcting and settles for a phrase that doesn't make sense. I am warning you, this app is such a hassle and the emails are so annoying. Please follow my advice and don't get Grammarly. Thank you for your time.

Date of experience: March 18, 2020
Arizona
1 review
21 helpful votes
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Crappy crap
March 10, 2020

This little company sucks so badly that the word sucks was made because of this stupid company. Die and Suffer grammarly... wait, that is too kind, suffer forever grammarly!

Date of experience: March 10, 2020
GB
1 review
86 helpful votes
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I thought I will try the pro version after trying the free add on. It was advertised that I can do 14 day trial. To my suprise they took the money straight away and not as a normal company would do after 14 days. I thought I will give it a go anyway. The difference between pro and free is... none. Unless my writing skills are so good I don't need it there was no difference between the two. The critical issues showing in free version simply disappeared in pro - even on the same unchanged text... When I approached them for a refund and explanation I got ignored. Do not waste your money, Word will do the same job.

Date of experience: March 4, 2020
Florida
1 review
251 helpful votes
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They renew your subscription automatically even if you cancel it. Fraud alert! Scammers from Ukraine. No customer service phone number at all!

Date of experience: February 29, 2020
Australia
1 review
215 helpful votes
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Waste of money
February 26, 2020

Not helpful at all. I would say, worse than this. I purchased the premium version. Their wording suggestions are out of context, so they correct from right to wrong... absolutely useless!

Date of experience: February 26, 2020
Kentucky
1 review
6 helpful votes
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Grammarly is a very useful software. I''M REALLY SURPRISED to see this score so low.
Grammarly provides better grammar than the majority demonstrates. Give them a hand! Are you aware of another free service offer other than Word? I'm a fan.
Thank you

Date of experience: February 14, 2020
Utah
1 review
0 helpful votes
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Grammarly is amazing
February 13, 2020

Grammarly is amazingly amazing and when writing essays for class, it will always correct my spelling.

Date of experience: February 12, 2020
Arizona
1 review
15 helpful votes
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Very good and very bad
February 11, 2020

I have been a freelance writer for many years. Some of the suggestions were very helpful and I am grateful for them. Here's the thing. Many of the suggestions were simply inaccurate - which could be extremely damaging for someone in my business. If you are going to be in this business you have got to know your stuff. I used it once and will use it again but I no longer trust this company.

Date of experience: February 11, 2020
Canada
1 review
197 helpful votes
Follow Para S.
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It's waste of money and time; Also, it is gaining access to all of your sensitive data for almost nothing. You can get almost the same help from some professional word processors when come to writing.

Date of experience: February 1, 2020
Arizona
1 review
66 helpful votes
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I'm using the free add on version in Firefox. I do freelance copywriting and wanted to check for AP style: it doesn't. It barely checks anything, no style aside from a "tone" indicator (won't tell you how to change tone). It very often misreads the context. In the sentence above "add on version," it wants to change to "add on the version"; if anything it should suggest hyphenating "add on". In a sentence about moles, it couldn't tell "tunnel" was supposed to be a verb, not a noun, and wanted to add an "a" in front of it. If you're writing complex sentence structures, it often makes wrong suggestions. If English is not your first language or you really struggle with grammar, don't use it. It's also annoying! It is quicker than a right-click spellcheck when you hover your mouse over a suggested correction, but it will stay there even as you keep typing, covering what you're writing. I haven't tried the paid version, but the free one is frustrating more often than helpful. The things it is good at are spelling (not verb tense), when to hyphenate or combine into one word, and capitalizing proper nouns.

Date of experience: January 27, 2020
Canada
1 review
13 helpful votes
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You write a lot everyday... grammerly can help... So can paying attention in English Class. Grammerly excuses bad teachers and lazy students.

Date of experience: January 26, 2020
Australia
1 review
15 helpful votes
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Awesome. Now the machines can tell us (badly - and no better than the equally clunky grammar/spell check on the abomination that it MS Word) how to write.
One could, however, just use their human brain and a bit of care and thought to write effectively in their own language. Learn, practice, write, read, give a sh! T. Then you'll write more effectively and correctly. You know, like a friggin' human.

Date of experience: January 22, 2020
Maryland
1 review
3 helpful votes
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Odd suggestions
January 8, 2020

Sometimes, Grammarly suggests things that do not change your writing at all. For example, when I wrote "It speeds up", it suggests I change the verb form so that it reads "It speeds up" This is not productive, because it changes nothing.

Date of experience: January 7, 2020
Colorado
1 review
107 helpful votes
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Its a scam
December 18, 2019

I hate this, I had typed over 2000 words for a school essay and Grammarly said there was an error with their spell checker and deleted everything! This is a scam. Microsoft comes with a spell checker that works perfectly, or you can try easybib, even better! Grammarly sucks!

Date of experience: December 18, 2019
California
1 review
3 helpful votes
Follow Steven L.
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Paid version catches more errors than the free one, but only marginally so.
And it still misses many errors, and flags things that are correct.

But the biggest reason for my 2-star rating is the fact that you have to use their crappy keyboard if you want to use their app on your phone. It won't work with SwiftKey, which is what I use. If I wanted a junk keyboard, I'd get an iPhone.

Date of experience: December 15, 2019
Australia
1 review
126 helpful votes
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Would not recommend
December 14, 2019

Too glitchy. Had issues with sending conformation emails and the free version does not appear to successfully edit documents to my satisfaction

Date of experience: December 13, 2019
New Jersey
1 review
23 helpful votes
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Scan
December 12, 2019

I also paid for a year service and opted out of the renewal service and still, Grammarly charged my card 139.00 dollars for a renewal

Date of experience: December 12, 2019
Texas
1 review
8 helpful votes
Follow Heather L.
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If you have Microsoft Word or any other software/program and you're not actively writing on the daily, save your money. I paid for a year in advance while I was in school, but failed to read the fine print where my purchase was an automatic subscription. I was recently charged for another year. (YAY! Right around the holidays when I need the funds the most) Despite not using or needing the service, Grammarly will not issue a refund. I miss the days of boxed software where we weren't all sucked into subscriptions and auto-billed... So, here I am, using Grammarly with "passive voice" errors to give "meh" reviews ALLLLL over the internet.

Date of experience: December 3, 2019
Georgia
1 review
323 helpful votes
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Scam
November 30, 2019

The corrections that Grammarly suggests are largely BS. There are many free programs that do the same for free. If you have Microsoft word, there is no reason for you to get Grammarly. I paid for one month to check it out and apparently I got charged for 3 months because they hid in their terms of service that if you don't cancel your subscription they continue charging you. They spend all their money on advertising and obviously very little on their good for nothing program. Do yourself a favor and do not get scammed.

Date of experience: November 30, 2019
Canada
1 review
4 helpful votes
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Working as an RA, I do a considerable amount of academic writing, and Grammarly is a lifesaver when it comes to missed commas and other minor errors; however, there are some cons.

Firstly, It is very pricey compared to similar services. An annual subscription is nearly 139.50 USD, which is absurd.

Secondly, it fails to catch some significant errors. For example:

"If Conan O'Brien meat you, he'd eat you."

On the plus side, my Reddit comments have fewer errors, which means fewer Redditors PMing me death threats and telling me to kill myself, which is nice!

Date of experience: November 29, 2019

From the business

Millions trust Grammarly? ۪s free writing app to make their messages, documents, and posts clear, mistake-free, and effective.


grammarly.com
Founded in 2008
San Francisco, CA, United States
+67
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