Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Grammarly

Grammarly

3.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Grammarly?
grey stargrey stargrey stargrey stargrey star

Grammarly Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the effectiveness of its application in improving writing quality and enhancing productivity. Users appreciate its user-friendly features and the significant support it provides for both academic and professional writing. However, some concerns have been raised regarding limitations in functionality, such as word and card maximums, as well as issues with certain corrections that can feel counterproductive. Additionally, there are requests for better tutorials and customization options. Overall, while the service is valued for its utility, there is room for improvement in user experience and support resources.

This summary is generated by AI, based on text from customer reviews

service
212
value
139
quality
209
This company does not typically respond to reviews

We monitor reviews for authenticity

Florida
1 review
2 helpful votes
Follow PeDiddy J.
Unfollow PeDiddy J.
Share Review
Report Review

This review is the best, believe me... Know why? It was written with Grammarly you illiterate ungrammatical inadegaequetely eduacated twat. $30 for written better? K...

Okay but for real, this software actually is excellent and saves my@** more times than I care to admit... For me, $30/month to not look like a f*** in front of customers is pretty worth it, and if you don't agree then I hope you're a literary genius... Or atleast enjoy looking gramatically incompetent.

Date of experience: November 28, 2019
Alabama
1 review
261 helpful votes
Follow Ron C.
Unfollow Ron C.
Share Review
Report Review

Stay away Rip Off
November 29, 2019

Paid for a year service and opted out of the renewal service and still Grammarly charged my card 139.00 dollars for a renewal subscription.

Date of experience: November 28, 2019
Mauritius
1 review
5 helpful votes
Follow Tony F.
Unfollow Tony F.
Share Review
Report Review

I was charged more than expected what the procedure to get a refund?
I have logged a call and it has been resolved in a minute without any further answer.

Date of experience: November 18, 2019
California
3 reviews
3 helpful votes
Follow Carl L.
Unfollow Carl L.
Share Review
Report Review

It is quite easy to make errors when drafting a document, which is where Grammarly writing comes in.

Date of experience: November 5, 2019
Canada
1 review
297 helpful votes
Follow Rj m.
Unfollow Rj m.
Share Review
Report Review

Grammarly is a rip off
November 1, 2019

Grammarly is such bull$#*! they charged my cc for $187 out of nowhere. When I asked for a refund they only gave me back $175 Like wtf? What type of credit card fees charge you $13 for a transaction. The software it self is bull$#*!, basically the same thing as spell check on word.

Date of experience: November 1, 2019
Pennsylvania
1 review
382 helpful votes
Follow Jen M.
Unfollow Jen M.
Share Review
Report Review

Fraudulent.
October 9, 2019

Signed up for free 14 day trial for business usage, for one person, advertised as $15 discount per month if paying for a year subscription. Immediately got invites to add up to 3 users to the account, did not add any (it's just me). Was charged on day 13 $540 for THREE users, $15 each per month. Tried calling, but there is NO number that can get someone on the phone. Opened case, and it was 'solved' in a matter of minutes, which meant closed and no further info, communication, nothing. Fighting charges now through PayPal. Too bad. I would have continued using their product for years to come.

Date of experience: October 9, 2019
Oregon
1 review
55 helpful votes
Follow L T.
Unfollow L T.
Share Review
Report Review

Terrible Support
October 1, 2019

I paid for a premium account, and then was unable to access my account. Sent in multiple requests for help and still have not received any. They have no phone support and you must rely on their help link which doesn't get any response!

Date of experience: September 30, 2019
Nigeria
1 review
0 helpful votes
Follow CATHERINE Z.
Unfollow CATHERINE Z.
Share Review
Report Review

CATHERINE ZAMMIT
October 1, 2019

CREDIT SMART SPY@ GMAIL DOT COM helped me fix my credit in a short span while the other companies I tried out before charged me a monthly fee and didn't do anything. Roderick is very professional, he helped me with my loan debt and removed the negatives on my report and my credit score was raised from 520 to 780 in no time, he gave me no problems throughout the process and was patient with me the entire time. You can contact him also *******941

Date of experience: September 29, 2019
Texas
1 review
0 helpful votes
Follow RICARDO J.
Unfollow RICARDO J.
Share Review
Report Review

CRIMINAL RECORDS CLEARED
September 30, 2019

I was pretty lumpish in my younger days and got arrested over 23times went to prison 4 times for burglary theft possession driving while revoked. I've been off paper now for almost 10 years but my criminal past has really kept me from getting a good job and i still cant afford to get my license back I'm a very good carpenter and have been working construction for the last 10 years i cleaned up my act i want to get my contractors license but it feels impossible to achieve until i contacted CREDITSMARTSPY@ GMAIL DOT COM who erased my rap sheet, i am free and i have gotten all my licenses. Get in touch with him at CREDITSMARTSPY@ GMAIL DOT COM +1 *******941

Date of experience: September 28, 2019
India
2 reviews
84 helpful votes
Follow User e.
Unfollow User e.
Share Review
Report Review

I had accidently purchased an premium subscription thinking it was for 11$/month and ended up paying 139$. I tried getting in touch with grammarly support the next day and explaining to them that I would not require a yearly subscription. I requested for a refund of the unused amount however have not received a response from them.

Every follow-up ticket logged with support is marked as solved.

Date of experience: September 28, 2019
Ireland
1 review
22 helpful votes
Follow Tnuc K.
Unfollow Tnuc K.
Share Review
Report Review

'Grammarly' - dafuk?
September 27, 2019

I think the name of the $#*!ty program speaks for itself... and for the further dumbing down of the human race... $#*! you Grammarly, $#*! you and all that sail in you

Date of experience: September 27, 2019
North Carolina
1 review
32 helpful votes
Follow The B.
Unfollow The B.
Share Review
Report Review

Grammarly
September 19, 2019

I wrote a very clear and thoughtful essay when I was done and went on Grammarly to see what corrections I needed to make. It said I had 11 corrections and that I needed to pay Premium in order to see what they wanted me to correct. They wanted to charge me 10 dollars a month for something I would only use once. If you want your users to be good at writing then don't make them waste their money.

Date of experience: September 18, 2019
GB
1 review
21 helpful votes
Follow Kacper O.
Unfollow Kacper O.
Share Review
Report Review

$#*!ing grammarly
September 16, 2019

After every song on youtube advertisement GRAMMARLY AND STILL LIKE THAT A FEW MONTHS PLEASE MORE ADVERTISEMENT!

Date of experience: September 15, 2019
California
1 review
136 helpful votes
Follow Maria B.
Unfollow Maria B.
Share Review
Report Review

Not Worth the $$$
September 15, 2019

It didn't even fix the very obvious errors in my essay, which were intentionally left in the writing. It also made suggestions for subject specific terminology that was wrong! I'd definietly get a bad grade taking the advice of Grammarly. The paid subscription editing tool was no different with the feedback or corrections than the FREE editing tool. Do not waste your money. Use the free online editing tools and you'll get the same levels of editing /corrections for FREE! Save you money. Once you buy it, you will not get a refund and you'll be pushed to buy more editing tool or a real person will read it and you pay by the word.

Date of experience: September 14, 2019
California
1 review
97 helpful votes
Follow Tara s.
Unfollow Tara s.
Share Review
Report Review

HORRIBLE BUSINESS PRACTICE
September 13, 2019

I've paid my money but and can't access the product and they don't offer a viable solution.

MONEY LOST!

Date of experience: September 13, 2019
California
1 review
13 helpful votes
Follow Jonathan A.
Unfollow Jonathan A.
Share Review
Report Review

Please stop trying to make me buy your product you $#*!ing harassers.
Nobody wants that $#*! unless they're one of those immigrants that just REFUSED to adapt and become American. This app is a useless piece of $#*!, for useless pieces of $#*!.

Date of experience: September 12, 2019
Colorado
1 review
234 helpful votes
Follow caroline b.
Unfollow caroline b.
Share Review
Report Review

This website is a scam!
September 11, 2019

This company is a complete scam. I just got charged 139.95 for their "premium annual package" (which I never chose) and I don't even have the premium option available. I've tried to send over 20 emails to their "support email" but they just close the request and mark it as "solved" so it can be ignored. This should be illegal. I've reported it to my bank so hopefully it will get resolved.

Date of experience: September 11, 2019
NL
1 review
24 helpful votes
Follow Arthur B.
Unfollow Arthur B.
Share Review
Report Review

You are the "Wish" of Grammar: bad product sold thanks to agressive sales ads!
Maybe your product is good; but I don't even want to test it.
Regards

Date of experience: September 5, 2019
GB
1 review
27 helpful votes
Follow GRAMMARLY S.
Unfollow GRAMMARLY S.
Share Review
Report Review

THEY SPAM ADVERTISING.
September 4, 2019

DO NOT BUY THIS EVEN FOR FREE, THEY WILL SPAM YOUR LIFE AWAY, WORST APP EVER JUST BECAUSE THEIR ADVERTS ARE INVASIVE AND WILL NOT STOP

Date of experience: September 4, 2019
LA
1 review
190 helpful votes
Follow Kate S.
Unfollow Kate S.
Share Review
Report Review

I GOT SCAMMED
August 25, 2019

I am never using this server ever again. They charged my money without letting me know. And they don't even have a cancelation option. I am literally mind blown. I hate Grammarly! I sent them a cancelation requested and it was neglected. If anyone is considering using this application, then DON'T. DON'T EVER USE GRAMMARLY!

Date of experience: August 25, 2019

From the business

Millions trust Grammarly? ۪s free writing app to make their messages, documents, and posts clear, mistake-free, and effective.


grammarly.com
Founded in 2008
San Francisco, CA, United States
+67
See all photos