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Grabull Reviews Summary
The company generally enjoys a positive reputation for the quality of food and the efficiency of its delivery service, with many customers noting prompt order readiness and satisfaction with the meals received. However, significant concerns have been raised regarding the user experience on the website and app, including technical glitches, difficulty with payment processes, and lack of customization options. Customers express frustration over mandatory feedback requirements and the navigation challenges within the platform. Overall, while the food and delivery aspects are well-received, enhancing the digital experience and addressing customer concerns could greatly improve satisfaction.
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I was able to order quickly and easily, site was straightforward to navigate.
Great salads, professional people, great atmosphere
Decided to have ramen and found on google... ordered ramen sushi and salad. It was all super delicious!
They misspelled my name and draw an angry smiley on my pizza box. They also put a very limited amount of toppings. This is not ok.
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Easy to order, but would be better if the restaurant had pictures of the food items.
Always fast and efficient. They are on point, and follow up immediately if needed. Also, very courteous.
Checkout doesn't itemize all costs and highlight the subtotal - this can lead to deceptive practices that drive mistrust in your brand.
This website is terrible. I wouldn't use it except I love this restaurant. I had to re-enter the order 4 times.
Would like to be able to choose cash as a tip option but otherwise the site was smooth even on mobile (iPad OS)
Good. Would like a place to say that we will tip the driver.?
Love the appetizer special.
The onion rings were my favorite.
The Meat lovers pizza was good! Toppings were excellent.
Impressed with the menu!
Food arrived right on time and nice and hot! Everything was delicious!
Receipts don't match totals charged to card. Exceptionally frustrating to get corrected, which Grabull does not respond to. Had to go through merchant.
The website mentioned discount of 10% over order of 35 but it is not reflected during checkout. Why offer when you cannot offer
Food was delicious. We got there early and the employee/owner was so nice!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members