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Grabull Reviews Summary
The company generally enjoys a positive reputation for the quality of food and the efficiency of its delivery service, with many customers noting prompt order readiness and satisfaction with the meals received. However, significant concerns have been raised regarding the user experience on the website and app, including technical glitches, difficulty with payment processes, and lack of customization options. Customers express frustration over mandatory feedback requirements and the navigation challenges within the platform. Overall, while the food and delivery aspects are well-received, enhancing the digital experience and addressing customer concerns could greatly improve satisfaction.
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Great. Always on time and very nice delivery people. But this survey is annoying
It was easy to other hear.they where no complications and it took me less time
The UI is very outdated. Feels like early 2000's. Could use some work
Restaurant I ordered from was great. This service is annoying because I've received emails after every order.
Annoying would rather pay in person, I'll phone in next time
Very good place to order food, fast and efficient. Recommend 100%
Notice of error should be given if transaction didn't go through.
Easy and quick Having to type in. At least 50 characters is in order to get past. The screen is the worst part of about grabull
There was no search window for desired items. Had to go back and forth.
So far the order process was easy. I'll know more when the order arrives.
I prefer paying through PayPal, not my card. Filler text for a dumb requirement.
User interface is confusing. I couldn't find my cart to change my order before submitting. Went in and out of the restaurant interface and the Grabull interface. Screen size and windows pop up in sizes not custom to my mobile browser, so I have navigate left/right and up/down inside of a window on top of the screen. It was honestly frustrating.
The date form input is a bit janky. The format hint includes a / but the input doesn't allow it.
The feedback form is not mobile friendly either.
Is 50 characters really necessary? I just want to purchase the food. This coerced and it and it annoys me.
Cart emptied when I signed in And I had to build order again (entering more characters so I can submit)
Didn't like it And now you are making me type all this $#*!. Stupid
Website ordering went fine. Confused over 35 minute time to prepare a burrito.
They are efficient at delivering food right to my college campus.
They delivered my order to me in a timely manner which i like given the fact it saved me time that I needed for me in order to study.
I feel like they deliver food to me in a timely manner which makes it convenient for me to order from this platform.
Grabull would deliver food to my college campus when I requested for them to.
Our Grabull order was never received by the restaurant. We waited to pick up our order for quite some time before the restaurant notified us that they did not receive the order.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members