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Grabull

4.1

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Grabull Reviews Summary

The company generally enjoys a positive reputation for the quality of food and the efficiency of its delivery service, with many customers noting prompt order readiness and satisfaction with the meals received. However, significant concerns have been raised regarding the user experience on the website and app, including technical glitches, difficulty with payment processes, and lack of customization options. Customers express frustration over mandatory feedback requirements and the navigation challenges within the platform. Overall, while the food and delivery aspects are well-received, enhancing the digital experience and addressing customer concerns could greatly improve satisfaction.

This summary is generated by AI, based on text from customer reviews

quality
40
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Massachusetts
1 review
0 helpful votes
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Fine
January 1, 2025

Fine. No need to write 50 characters to describe an order website

Date of experience: January 2, 2025
Massachusetts
1 review
0 helpful votes
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1st time using, we will see how it goes, hopefully not issues.

Date of experience: December 31, 2024
New York
1 review
0 helpful votes
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It was a great and easy experience
December 31, 2024

It was a great and easy experience. I will use it again. Thanks.

Date of experience: December 31, 2024
Massachusetts
1 review
0 helpful votes
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Simple, fast ordering experience
December 31, 2024

Simple, fast ordering experience. Glad it all worked out on New Year's Eve!

Date of experience: December 31, 2024
Massachusetts
1 review
0 helpful votes
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Easy to navigate and quick check out
December 31, 2024

Easy to navigate and quick check out. Ive tried other online ordering but this was super great.

Date of experience: December 31, 2024
Massachusetts
1 review
0 helpful votes
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Great service
December 31, 2024

Great service, always on time, food is hot. Never had any bad experiences.

Date of experience: December 30, 2024
Massachusetts
1 review
0 helpful votes
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Easy and quick ordering thank you so much for this easy smooth ordering

Date of experience: December 30, 2024
Massachusetts
1 review
0 helpful votes
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You guys are great
December 30, 2024

Good service helped a lot able to order from my favorite restaurants

Date of experience: December 30, 2024
New York
1 review
0 helpful votes
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Easy
December 29, 2024
Updated review

Easy ordering easy ordering easy ordering easy ordering ez

Date of experience: December 29, 2024

Easy efficient
April 8, 2024
Previous review

Easy efficient

Date of experience: April 8, 2024

Ez to use as usual
October 15, 2023
Previous review

Ez to use as usual

Date of experience: October 15, 2023

Ez process
September 17, 2023
Previous review

Ez process

Date of experience: September 17, 2023

Reliable service
June 18, 2023
Previous review

Reliable service

Date of experience: June 18, 2023

Easy and pleasure to use
May 12, 2023
Previous review

Easy and pleasure to use

Date of experience: May 12, 2023

Smooth experience
December 4, 2022
Previous review

Smooth experience

Date of experience: December 4, 2022

Great service
October 14, 2022
Previous review

Great service

Date of experience: October 14, 2022
Massachusetts
1 review
0 helpful votes
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It was easy but I think the interface can be made a bit friendlier

Date of experience: December 29, 2024
Ohio
1 review
0 helpful votes
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Just some buggy stuff
December 29, 2024

Check out page froze and reloaded. This space requires 50 characters even though I didn't need that many

Date of experience: December 31, 2024
Maine
1 review
0 helpful votes
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The grabull webpage kept taking me to checkout instead of allowing me to edit the items in my cart/ choose between everything.

Date of experience: December 29, 2024
Massachusetts
1 review
0 helpful votes
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Need to see price on all pages
December 29, 2024

Could not see the price all the way at the second to last page, need to be able to see the price on every page

Date of experience: December 30, 2024
Massachusetts
3 reviews
1 helpful vote
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Easy and accurate, easy to understand for the most part
Would do again the next time

Date of experience: December 29, 2024
Massachusetts
1 review
0 helpful votes
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Fees
December 29, 2024

Fees. No. Stop making things worse. Stop with the fees. I'll never use this again

Date of experience: December 28, 2024
Massachusetts
2 reviews
0 helpful votes
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It was not intuitive and took some time to figure out that an extra $5 was there for tips when I did not enter that tip amount / percentage myself.

Date of experience: December 28, 2024
Massachusetts
1 review
0 helpful votes
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So far okay
December 28, 2024

So far okay. I hope that everything gets here in a reasonable amount of time with nothing missing which has happened to us with other services so I'm feeling hopeful and we'll see what happens.

Date of experience: December 28, 2024
Massachusetts
1 review
0 helpful votes
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I wish I had an option to use cash upon pick up that is the only thing I have to say

Date of experience: December 27, 2024
Massachusetts
1 review
0 helpful votes
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Yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes

Date of experience: December 27, 2024
Massachusetts
1 review
0 helpful votes
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Timed out to quickly while trying to decide order ……….,,..

Date of experience: December 27, 2024