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Grabull Reviews Summary
The company generally enjoys a positive reputation for the quality of food and the efficiency of its delivery service, with many customers noting prompt order readiness and satisfaction with the meals received. However, significant concerns have been raised regarding the user experience on the website and app, including technical glitches, difficulty with payment processes, and lack of customization options. Customers express frustration over mandatory feedback requirements and the navigation challenges within the platform. Overall, while the food and delivery aspects are well-received, enhancing the digital experience and addressing customer concerns could greatly improve satisfaction.
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It's always been a breeze to use this service. Put in the order rapidly and my order was understood and made promptly
Quick, orderly and useful. I use it every time to get my Indian food.
Buggy, had to enter indo several times. And requiring a certain number if characters in feedback is obnoxious.
We love Andrea's salads. They're always fresh and delicious.
Just don't understand why the recommended order method includes a service fee and other options that were available had no fee
Tax & Fee seemed to be a little higher then expected (roughly 30% of my order total)
Good experience. Easy transaction. Food was on time and good.
First time using this service. So far, so good. Can't be bad cause we're close.
It's was fine thank yiushsjskkdkxksjsjxnskskkskajsjxnsj
Easy to use but it's a pain that it won't remember me each time I use it.
Pretty quick and and easy to navigate. Could use a little more description on the such as if it comes with rice or other items.
18$+ for a pint of liquid and 5 pieces of chicken. Everything was too sweet and that was the worst nan I ever had was hard and flavorless
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Simple and easy. Looking good and fresh food. Thank you for wonderful service
Had ordered appetizer platter for a party. Was on time and with a courteous driver. Would definitely use again!
The food was great.
Just beware of the quantity - they say one half tray feeds like 5 people but with a few different items on the table, a half tray caters to 8-9 people. Ordered from Indian kitchen.
Can't tell if this is a trusted website or not.
NA NA NA NA NA NA
Just jut exactly a super clean ui, but totally usable. Some boxes don't fill correctly on iPhone, like the card number.
Easy and quick! No snags while trying to order. The wait time seems reasonable for a Saturday night.
I ordered with grabull and it estimated that my food would be ready for pickup in 15 minutes. When I went in after about 20 to pick it up, they hadn't even received my order yet! It came through while I was in there talking to the person at the front. Had to wait another 15 minutes for my food.
My cart was emptied while I was trying to check out and I had to select all of my order again. The menu is also hard to navigate
Works fine; similar to other online restaurant ordering utilities.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members