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Grabull

4.1

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Grabull Reviews Summary

The company generally enjoys a positive reputation for the quality of food and the efficiency of its delivery service, with many customers noting prompt order readiness and satisfaction with the meals received. However, significant concerns have been raised regarding the user experience on the website and app, including technical glitches, difficulty with payment processes, and lack of customization options. Customers express frustration over mandatory feedback requirements and the navigation challenges within the platform. Overall, while the food and delivery aspects are well-received, enhancing the digital experience and addressing customer concerns could greatly improve satisfaction.

This summary is generated by AI, based on text from customer reviews

quality
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Massachusetts
1 review
0 helpful votes
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Quick delivery
June 18, 2025
Updated review

Great service, great timing, order is correct, pleasant experience

Date of experience: June 18, 2025

Quick
February 9, 2025
Previous review

Always on time or early, never late food is great and hot,! Thanks

Date of experience: February 9, 2025

Great
December 29, 2024
Previous review

Great service, thanks! Fast service, always on time and pleasant

Date of experience: December 31, 2024

Quick delivery
September 3, 2024
Previous review

Always timely, gets my order right, always right! Food always hot

Date of experience: September 3, 2024

Did well and on time
December 18, 2022
Previous review

Great on time driver was very friendly...will use them again

Date of experience: December 18, 2022
California
1 review
0 helpful votes
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Quick n easy
June 17, 2025

Always quick and easy always quick and easy always quick and easy

Date of experience: June 17, 2025
California
1 review
0 helpful votes
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Don't ask for tip on pick ups that's just rude pay your own workers wages

Date of experience: June 17, 2025
Massachusetts
1 review
0 helpful votes
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Easy Peasy
June 17, 2025

I found ordering to be quick and efficient. No complaints here.

Date of experience: June 17, 2025
Massachusetts
1 review
0 helpful votes
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Menu's don't contain pictures
June 17, 2025

Menu's don't contain pictures. Coupon use is confusing (it doesn't confirm whether it has been applied or not, nor does it show the discounted amount, as many other applications do)

Date of experience: June 16, 2025
Massachusetts
1 review
0 helpful votes
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Nice easy app to place an Oder but no options of pizza sizes. It might be from the pizza place.
I neeerf a smaller size but the only size given to me was the 1

Date of experience: June 16, 2025
New York
1 review
0 helpful votes
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Pretty good, i was able to place and order quickly. Very easy to navigate.

Date of experience: June 16, 2025
New York
1 review
0 helpful votes
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App issues
June 14, 2025

When trying to place today's order using the app, it wasn't possible because the text fields were using white text so you couldn't see the text and the pop-up box for the credit card expiration date wasn't working - nothing was showing in the box to be able to chose the date.

Date of experience: June 14, 2025
Massachusetts
1 review
0 helpful votes
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Easy to use and very user friendly. Like that rewards are offered with use

Date of experience: June 13, 2025
Massachusetts
1 review
0 helpful votes
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No issues
June 13, 2025
Updated review

I don't have any issues to complain about. Thank you...

Date of experience: June 13, 2025

Cool
November 23, 2024
Previous review

I don't chose to use sites like this. It's what the restaurant chose to use for ordering online. I don't like it because we get charged more

Date of experience: November 23, 2024
Massachusetts
1 review
0 helpful votes
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Great
June 13, 2025

Easy to use. Very user friendly. Works well with the restaurant.

Date of experience: June 13, 2025
California
1 review
0 helpful votes
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What kind of juice are you selling? It just says "juice." Pretty weird

Date of experience: June 12, 2025
Massachusetts
1 review
0 helpful votes
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Delicious food at a good price
June 12, 2025

See title for my thoughts on the matter, not sure why I am compelled to write at least 50 characters so no I am going to ramble to fill up these needless quota of words.

Date of experience: June 12, 2025
California
1 review
0 helpful votes
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Great, but wish you had paypal or other payment system so I didn't have to enter my credit card number. Thanks.

Date of experience: June 12, 2025
Massachusetts
1 review
0 helpful votes
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Great delivery driver
June 12, 2025

The restaurant was running late and my delivery driver was excellent with communicating to me and waiting extra time to pick up my order. It was still delivered with a smile. Thank you!

Date of experience: June 11, 2025
Massachusetts
1 review
0 helpful votes
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Going great menu looks good easy to make an order delicious food

Date of experience: June 12, 2025
California
1 review
0 helpful votes
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Small portion
June 12, 2025

Portion size not worth the price good food and they gave me a. Can soda instead of a fountain drink

Date of experience: June 13, 2025
Massachusetts
1 review
0 helpful votes
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Date of experience: June 11, 2025
California
1 review
0 helpful votes
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Reset my cart repeatedly
June 11, 2025

Reset my cart repeatedly. Can't submit feedback. Checkout experience was sub-par.

Date of experience: June 11, 2025
Massachusetts
1 review
0 helpful votes
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Easy peasey
June 11, 2025

Good ux. ……………………………………………………………………………………………………………..

Date of experience: June 11, 2025