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Grabull Reviews Summary
The company generally enjoys a positive reputation for the quality of food and the efficiency of its delivery service, with many customers noting prompt order readiness and satisfaction with the meals received. However, significant concerns have been raised regarding the user experience on the website and app, including technical glitches, difficulty with payment processes, and lack of customization options. Customers express frustration over mandatory feedback requirements and the navigation challenges within the platform. Overall, while the food and delivery aspects are well-received, enhancing the digital experience and addressing customer concerns could greatly improve satisfaction.
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Quick and the food is always hot! We love Pizza Mia and the online ordering makes it easier.
Worked ok. No complaints but the length of this comment section!
Thank you for your honest feedback, Steven. We’re glad everything worked out okay and truly appreciate you taking the time to share your thoughts—your input helps us continually improve. If there’s anything specific we can do to enhance your experience going forward, please don’t hesitate to let us know.
Will just go thru Uber in future at least they don't hide charges
Hi Jesse, I'm sorry to hear about your experience with unexpected charges—honesty and transparency are really important to us. We appreciate your feedback and will work on making all costs clearer upfront so this doesn’t happen again. Thank you for bringing this to our attention.
Some broken html but its fine ok needing 50 characters might actually take this to a 2 star. Its ok tho
I was forced to choose chicken and steak when all I wanted was chicken
I Was kind a hungry si dicided to order Nice delicious pizza to eat this evening
Maira, thank you so much for choosing us when hunger struck! We’re delighted your pizza hit the spot and brought you a delicious evening. Looking forward to serving you again soon!
I could not create an account because it told me 3 times that my phone was not valid.
Glen, I’m sorry for the frustration you experienced with the account setup—it shouldn’t have taken multiple attempts. Please reach out to our support team directly so we can get your phone verified and ensure a smooth start for your orders moving forward. We’re committed to making things right and hope to serve you better soon.
There was a coupon listed and I clicked on it but I didn't see it applied.
Hi Jon, thanks for pointing this out—we’re sorry the coupon didn’t apply as expected. We appreciate your feedback andwill look into it to help improve the process for everyone. If you need any assistance with your next order, feel free to reach out!
Effortless way to order dinner; we'll see how well it works!
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It's a little clunky. That's all. Can't say more cause I haven't gotten the food yet.
Easy to order and streamlined. It was easy to order and streamlined.
I felt like I was on Mr Roger's as to how fast the delivery came. Very pleased
Easy to navigate website good variety of chooses -Reasonable prices
Great.fantastic. Awesome. Splendid. Incredible. Fanciful
15% default for tip? Should be set to zero or custom please change
Pretty convenient and easy to use. Would use again. Awesome that you can schedule when
Expensive but easy to order. Love these bagels so they are totally worth it!
When I went to review my order, it said that the cart expired even though it had only been 2 minutes.
Hard to edit an item after adding to cart. Please fix for next time.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you so much, Diana, for your kind words and continued support! We’re delighted to hear you enjoy our quick service and hot food—we look forward to delivering great meals for you anytime.