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Grabull Reviews Summary
The company generally enjoys a positive reputation for the quality of food and the efficiency of its delivery service, with many customers noting prompt order readiness and satisfaction with the meals received. However, significant concerns have been raised regarding the user experience on the website and app, including technical glitches, difficulty with payment processes, and lack of customization options. Customers express frustration over mandatory feedback requirements and the navigation challenges within the platform. Overall, while the food and delivery aspects are well-received, enhancing the digital experience and addressing customer concerns could greatly improve satisfaction.
This summary is generated by AI, based on text from customer reviews
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The site said there was a discount I was supposed to be able to use on my order but I couldn't select it or use it
Giving you only four stars because on the menu, I am unable to specify that I want a curry with chicken and also, have it mild. Seems like you can only pick one.
There is an option under pastas where it should say to select sauce but instead it says choose salad ( selected chicken and broccoli alfredo)
Although plenty of notes were left on where to deliver... driver was well over 30 minutes late. Food was cold. Call the customer service line and they were zero help too. They never called me back like they said they would. Terrible experience... thank God I don't have to use this service again.
Accessible interface that updates pricing and discounts dynamically.
Delivery was easy and fast. Pizza was just ok. But being hounded for a review is killing my vibe on the whole experience. I gave 5 stars… why you have to have a written out review after hounding me for 3 days. It was fine!
Delicious food. Prompt and friendly service. Would hourly recommend to anyone looking for Nepali cuisine in the area.
Ever since I bought food from here I have gotten weird transactions. I have back tracked everything either they are selling our card info or have weak security. Be very careful where you put your card.
Thank you! Perfect, on time and delicious. I appreciate your willingness to deliver outside a museum.
Large-type menu is easy to read, well organized, and all dishes are described well (and look delicious). Can't wait to try.
It was a good process but need more description of what's included
Food was hot and ready when I arrived to restaurant
There appears to have been a substantial mark-up between what I paid versus the price at the restaurant itself.
First time creating an account, pretty nice and good so far!
$#*!ing bull$#*!! Overcharged me, and then tried to charge me a second time for $108 dollars! I reported you to the state attorney general for THEFT!
The side orders were only able to be added in an interval of 5. I only wanted 1 side of french fries, not 5.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members