GovSimplified
Our reviews monitored for authenticity
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.
GovSimplified Reviews Summary
GovSimplified has 725 customer reviews and ranks 86th in the Government Records category. Common review topics include security card, security office.
The application to get an EIN for my new LLC was very simple and straight forward. I wish more of the steps in starting a new business were as easy
I went to GovSimplified for my EIN and was pleasantly surprised that they delivered faster than promised - I ordered for a 1 hr turn around and received my EIN in about 30 minutes.
Gave the impression that they were the gov. Paid $147 to go through the same process I would have gone through at the IRS' site to get an EIN. The only difference is the IRS charges nothing. They were almost as quick as the IRS.
After prolonged discussion, they refunded my full application fee. CSR rep stayed polite and friendly throughout.
SO, you get enough information from GovSimplified to trust they are helping you, but you never receive the rest. $29 down the drain, three weeks of time down the drain, a head full of gray hairs at 22 years old. They failed hardcore.
Waiting on the customer service line where they state on their website that it is a 30 second hold... I waited twice, 6 minutes on hold and 11 minutes on hold. They themselves ended the phone call, THEY ENDED THE PHONE CALL. I AM 100% POSITIVE THIS ("WEBSITE") IS SET UP FOR FRAUDULENT PURPOSES.
Dear Han,
Please know that we offer social security card application assistance to help clients with preparing the application as well as insuring all of the required documents are provided for each individual case. Many clients are confused by the necessary documents and this is where we provide you the most help. In regards to the wait time, I do apologize, as our average wait time is less than 30 seconds. I have reached out to you with a private message so that I can better assist you as I am not able to pull your application with just the name "Han". It would be my pleasure to hear the details of your experience and if we failed to meet your needs I request the opportunity to rectify the matter. Please email me as soon as possible at [email protected]
Sincerely,
Carrie
Customer Service Manager
We are glad that we were able to address your concerns. Here at Govsimplified, we strive to make the process as quick and hassle free as possible. As with the IRS directly, it can be a long and tedious process. We are committed to 100% customer satisfaction. Once again, thank you for allowing the opportunity to address your concerns and resolve this manner sufficiently. If we could be of any assistance in the future do not hesitate to contact us at [email protected] or call us at 888-629-9001. Our offices are open Monday-Friday 09:00 AM- 07:00 PM EST.