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GovSimplified Reviews Summary

GovSimplified has 725 customer reviews and ranks 86th in the Government Records category. Common review topics include security card, security office.

Reviews that mention popular topics
Washington
1 review
0 helpful votes
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Quick and easy
November 18, 2015

The form was straightforward and simple, a very easy process.

Date of experience: November 17, 2015
Texas
1 review
0 helpful votes
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New project
November 18, 2015

Went well not ready for the cost, but all is well I be leave. We will see from here

Date of experience: November 17, 2015
Colorado
1 review
0 helpful votes
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GEttinger an win #
November 18, 2015

This was a very efficient experience!

Thank you for responding so quickly

Date of experience: November 16, 2015
Washington
2 reviews
0 helpful votes
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Poor
November 16, 2015

Why was there NO indication that the EIN had a fee or did not have a fee until the end! This appeared to be a GOV site but obviously it wasn't.

Date of experience: November 16, 2015
Carrie W. — GovSimplified Rep
over a year old

Myrna W.,

We are sorry to hear of your dissatisfaction with the process on our site. We are a document preparation & filing service. Our 'Services and Prices' menu appears on each page of our site including the landing page wherein we explain our service and how we assist you. Once we receive your application, signature and payment, we instantly review your application and then submit your application based on the processing option selected. Our experts will then notify you by email when your EIN/ Tax ID is ready! We offer a simplified application process and our fee is associated with the application assistance and expedited delivery provided not the EIN number which is generated by the IRS. We apologize if our services were unclear to you at the time of your visit to our site. If you require any additional assistance or would like to offer suggestions on how we may improve, please feel free to contact us at 888-629-9001 or via email at [email protected] where a dedicated member of our team is available to assist you M-F 9:00AM – 7:00PM EST. We look forward to hearing from you.

Oklahoma
1 review
0 helpful votes
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New EIN number
November 17, 2015

This was so easy and I was dreddind filing. I had heard it was a nightmare. Everything is so easy and quick.

Date of experience: November 16, 2015
Utah
1 review
0 helpful votes
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Wasatch Creations
November 16, 2015

I have wanted to start my own business for a long time so I'm ix sided to get started.

Date of experience: November 14, 2015
California
1 review
0 helpful votes
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Quality Service appreciation
November 13, 2015

Considering my limited high-tech expertise, without your patient and kindhearted approach, I couldn't get the EIN by myself. Regarding my records experiences with your Organization, I grade you A+.
Thank You.

Date of experience: November 12, 2015
Louisiana
1 review
0 helpful votes
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EIN Application
November 7, 2015

Extremely easy and fast experience. I could not believe how fast I received my EIN number.

Date of experience: November 6, 2015
Texas
1 review
0 helpful votes
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Fast and Easy
November 6, 2015

This process was fast and easy. Took no time at all to complete. Was provided a response right away.

Date of experience: November 5, 2015
Florida
1 review
2 helpful votes
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http://www.law360.com/articles/*******/class-action-targets-govsimplified-for-deceptive-practices

https://www.truthinadvertising.org/govsimplified/

http://topclassactions.com/lawsuit-settlements/lawsuit-news/*******-govsimplified-hit-deceptive-marketing-class-action-lawsuit/

Date of experience: November 1, 2015
Kentucky
1 review
3 helpful votes
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Beware of a company called GovSimplified. They CLAIM to be the answer to expediting government forms and cutting through red tape. But what they DO is to take all your sensitive ID - including SS number, address, & birthdate, and then they promise to FedEx you a new social security card overnight.
Their website is misleading. It's set up to try to fool people into falling for their scam.
Someone I know had gone to their site thinking it was a legitimate site but they did not have the $129.00 that GovSimplified wanted. A representative from GovSimplified called here this morning trying to clinch the sale for that person. I played dumb to get as much of their information as I could so that I could report them. The man tried to tell me that the SSA requires TWO forms of photo ID and that they require you to fill out REAMS of paperwork and then wait several weeks to get a new card. But told me that they will process all your information and get a new card FedExed overnight.
Even the Social Security Administration can't get you a new card overnight. (I called them to report this.) The SSA confirmed that this company govsimplified(dot)co is a scam.
GovSimplified asks for your sensitive personal information and uses misleading tactics to try to discourage people from using the FREE services available from the Social Security Administration. They don't disclose until the end of the application that there is a fee for their "services". They also inaccurately say that they can get you a replacement Social Security card more quickly than the SS Administration can.
I have reported this company to the Social Security Administration, the Kentucky State Attorney General's office, the BBB, and the FBI's Internet Crime task force. I have also emailed news organizations to make them aware that this type of thing is going on.
But I wanted to make everyone aware of them. There may be other companies perpetrating the same or similar scams.
It is always free to get a new social security card and you can get one from ANY SS office; it doesn't even have to be in your own state. AND they only require one form of official ID. And no one can get your card faster than you can yourself, by going to the SS office.
If you think that you have been a victim of an internet scam, or know anyone who has, the website for reporting internet crime is ic3.gov.
For people in Kentucky who think they may have been a victim of, or have been approached by, scammers, the number for the Kentucky State Attorney General's office is *******134. When you report a scam to them they will mail you a form to fill out so that they can investigate.

Date of experience: October 30, 2015
Minnesota
1 review
0 helpful votes
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Oh what a sucker I am
September 18, 2015

I just waited two weeks to find out that I had been conned. What scares me is that these people have my social security number. My application was denied by the Social Security office because I had sent a copy of my drivers license. They do not accept copies. When I spoke to the representative at GovSimplified, they suggested that I make a copy of my drivers license and send the original to the Social Security office. In other words, they encouraged me to break the law. It was only after threatening to call the attorney general that they refunded my money. Take my advice, go wait in the line at the SS office. There's no getting around it.

Date of experience: September 18, 2015
Carrie W. — GovSimplified Rep
over a year old

Jamie S.,

"We sincerely apologize for the inconvenience you experienced in requesting our service. We would love the opportunity to review your concerns more closely so that we can fully address your concerns and determine what may have lead to any confusion surrounding the service, however we are unable to identify your application using simply your 'Jamie S.' screen name. We have been assisting customers for several years and are always disappointed to hear when any of our customers receive less than excellent service. We aim for transparency, clarity and conciseness in the description of our company and the service we provide and apologize if our services were unclear to you at the time of service. We further apologize if the SSA’s requirement to supply original documents was not properly disclosed to you. The SSA accepts applications in person and by mail and require original documents in support of identity and citizenship. Our aim is to simplify the process of applying by mail for all our clients not further complicate it. By providing additional details you afford us the opportunity to improve ourselves so that what occurred in your experience does not occur again. Regarding your private information, we provide our service to many consumers and we understand that our clients' information is sensitive and the security of your information is important. We are a PCI compliant company and the information provided to us by our clients is used for the express purpose of completing the services sought and will not be used for any purpose aside from delivering the service requested, ever. Please feel free to contact us at 888-629-8008 M-F 9:00AM - 7:00PM EST or via email at [email protected]. Our customer advocate would also love to speak with you and is available directly at 888-231-6874 or [email protected] M-F 10:00AM - 6:30PM EST. We hope to hear from you soon."

Alabama
1 review
2 helpful votes
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Impressively Misleading
September 3, 2015

GovSimplified is NOT a government website and not a representative of the government. GovSimplified is a PRIVATE company.

There is NO fee for filing for a social security card when applying directly to the Social Security Administration. You can not order a new or replacement copy of a social security card online. Photo I.D. is required for a reason. You can not get a social security card without speaking to a representative in person.

The only thing GovSimplified sends you are copies of paperwork required for obtaining a social security card. GUESS WHAT?! You can get all of these same required papers at your social security office and they don't cost a thing. They are FREE. You're going to have to go there in person, regardless. Why pay for something that is entirely free. Unless you write at two words per minute, save your $29, $49, or $129 for something else. But, if wasting money turns you on-go for it!

GovSimplified targets people stuck on the lower end of the bell curve. Don't be one of them. Not that I believe any of these good reviews are legitimate, but, if you are satisfied with what you have paid for, you are clearly the laziest walking void on the planet.

Date of experience: September 3, 2015
Carrie W. — GovSimplified Rep
over a year old

Emily P.,

We aim for clarity, transparency and conciseness in the description of our company and the service we provide. We apologize if at the time of your visit to our site, our services were unclear to you. We appreciate your supplying this review as it offers us an opportunity to not only address your concerns but also better communicate our core values to our visitors. You are correct in asserting that we are not a government website nor are we a representative of the government. We are a private entity and are not affiliated with any government agency or the SSA. This disclosure appears on our landing page and within the footer of each subsequent page a visitor arrives to while navigating our site, including the application for service. We are a service company. We do not advertise to be associated with any government agency nor do we advertise the sale or generation of social security cards or the official SS5 form necessary in order to apply for a new or replacement card. You can obtain these forms for free from the SSA. We disclose this on our landing page as well. The SSA states they accept applications for social security cards either in person or by mail. The SSA requires proof of identity as well as several other things along with the SS5 form -- which they readily accept by mail -- offering qualifying individuals an opportunity to complete this process without having to appear in person. There are some occasions where an in person application is required. For those occasions where it is not, an applicant can submit their request by mail. We provide unique guided assistance for completing only the SSA outlined processes to ensure that all eligible clients are able to successfully submit a complete application by mail. This way our clients can rest assured knowing that their submissions will not be returned to them due to incompleteness or inaccuracy. We do not offer assistance for submitting in a manner not offered or accepted by the SSA. We do not offer online processing as the SSA does not offer or outline this as an option. Clients who wish to benefit from our unique guided assistance pay a service fee of $29, $49 or $129 depending on their needs. The fee is not for the card which is issued by the SSA or the form supplied. Our service also includes supplying all of the necessary mailing material to facilitate delivery of our clients’ submissions to their local office.

We are an online document preparation service. We were founded with the idea that people should be able to focus on what really matters. We are here to make sure that our clients are able to get what they need done quickly and efficiently and our number one goal is 100% customer satisfaction.

We regret that we were unable to provide this for you however we hope we were better able to explain those things that might have been previously unclear. If you have any additional concerns or suggestions for how we may have been able to better communicate that which we have explain herein please reach out to us. A member of our dedicated team is available to speak with you during our normal business hours at 888-629-8008, M-F 9:00AM – 7:00PM EST or at [email protected]. Feel free to contact us there anytime.

Michigan
1 review
4 helpful votes
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This is a spam... Don't waste your money
August 17, 2015

This is a spam. Do not use this site. All it will do is make you pay money and force you to mail your personal information like your passport. Don't use this site. If you are unsure that this still note an acutally SPAM website. Please call your local Social Security and they will tell you that this site is SPAM.

Date of experience: August 17, 2015
Carrie W. — GovSimplified Rep
over a year old

Charles S.,

Our company offers assistance to those individuals that wish to submit an application to the Social Security Administration and want to avoid the lines and waiting that are often times a part of completing this process in person. The Social Security Administration is the only agency that generates social security numbers and supplies cards. They offer many services online and while you are able to obtain the SS-5 form necessary in order to apply for a card online, they do not offer the ability to apply for a card this way. The SSA does however accept applications both in person and by mail. We provide unique guided assistance in completing the application, understanding the process and by localizing the appropriate office to ensure a complete submission is received on time. The SSA states that individuals applying for a card must present original documents (or copies certified by the agency that issued them) when asked to supply proof of citizenship or identity. A U.S. passport is one of the documents the SSA will accept in order to verify an individual's citizenship status, whether provided in person or by mail. As a private document preparation and filing service we assess a fee for our assistance however we do not offer sale or generation of either the SS-5 form or the card itself. We apologize if at any time the services described on our website were unclear to you. The SSA has hundreds of local offices. We are based in Florida and many offices may not be aware of the services provided by our company and others like ours. While we are disappointed to learn that an agent from your area office believed our company illegitimate we can assure you that we are a fully licensed and registered company that has serviced many clients. We aim for 100% client satisfaction and would love to speak with you directly to learn more of what we may have been able to do to enhance you experience. Please feel free to contact us directly at 888-629-8008 M-F 9:00 AM - 7:00 PM EST where a member of our dedicated team would be happy to assist you.

Alabama
1 review
3 helpful votes
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STAY AWAY - RIP OFF
July 22, 2015

I PAID $35 AND THOUGHT I WOULD RECEIVE A REPLACEMENT SOCIAL SECURITY CARD. ALL I GOT WAS A PDF EMAILED TO ME THAT CONTAINED A COMPLETED REQUEST DOCUMENT AND A MAILING LABEL. THEN IT WANTED ME TO ENCLOSE A PASSPORT THAT I HAVE NEVER HAD OR NEEDED AND THEY KNEW THIS. COMPLETE WASTE OF MONEY AND TIME. DO NOT FALL FOR THIS SCAM.

Date of experience: July 22, 2015
Carrie W. — GovSimplified Rep
over a year old

Joseph B.,

We’re sorry to hear that you are unhappy with the level of service provided and wonder if you are describing an experience with another company as we do not offer a service at $35. We are also unable to locate an order based on information you have provided but would be happy to speak with you directly and address your concerns for service received from our company. Please feel free to contact as at 888-629-8008 where a member of our dedicated team is available to assist you Mon - Fri 9AM - 7PM EST. We can also be reached at [email protected]. We look forward to hearing from you.

New York
1 review
2 helpful votes
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Question
July 16, 2015

I lost my ss card. Do you guys provided the card also or just the application?

Date of experience: July 16, 2015
Carrie W. — GovSimplified Rep
over a year old

Hi Xavier O.,

Thank you for contacting us regarding replacing your social security card. Social security numbers and cards are generated and issued by the Social Security Administration. We do not issue cards and we do not advertise the sale of the official SS-5 form necessary to apply, or sale of the card itself. We supply the tools necessary for our clients to successfully submit a complete application by mail to the SSA instead of going to the SSA office in person. We would love to provide you with tailored guidance in order to successfully submit a complete application to the SSA for further processing. Please feel free to call us at 888-629-8008, Option 1 for assistance. We are available Monday - Friday 9:00AM - 7:00PM EST. We look forward to assisting you!

Texas
1 review
4 helpful votes
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Rip Off
July 13, 2015

This site is a rip off. The packet they provide is the same packet you can get from the ss administration. It also states with one of their packages that you can go to govsimplified.com/status to track your package, but the site is not working. Also, the tracking is for tracking the FedEx to get to you with the completed application and to track it back to the ss office. You can't track the application status once it gets to ss office. Let me say it again - RIP OFF

Date of experience: July 13, 2015
Carrie W. — GovSimplified Rep
over a year old

Dear Joni S.,

We are disappointed to hear that you are dissatisfied with the service provided by our company. We strive for 100% customer satisfaction and use every review as an opportunity to garner as much information as we can in order to improve where we may be lacking. The capability of tracking the status of all E-Package options while they are being prepared is available on our site at https://www.govsimplified.co/card/status with our Complete E-Package offering additional tracking via FedEx shipment and delivery to your preferred address and to the SSA after you have utilized the included label. We apologize that at the time of your visit to our tracking utility, the process was not readily available. We have a dedicated tech team tasked with assuring optimum site availability and have forwarded this instance for review and improvement. As with any online document preparation service the forms provided are the same as any individual would find at the source as well. The SS5 form, which is pre-filled based on the information provided by our clients through the customized application process, is the same form provided by the SSA as it is the official form necessary in order to request a social security card from the SSA. We do not advertise sale of the form, or sale or generation of social security cards. What we offer is a simplified manner tailored to our clients’ individual needs for submitting a complete application to the SSA without leaving the comfort of their home. We aim for clarity, transparency and conciseness in the description of our company's services and apologize if at the time of purchase our service was unclear. The E-Package we supply to you is generated uniquely for you based on your own individual needs. Our E-Package is unique to our company and offers prepaid shipping options which you cannot obtain from the SSA in order to complete the process by mail. We would love to address your experience more closely however based solely on your username we are unable to locate your order in order to do so. Please contact us directly at 888-629-8008 or email us at [email protected] to reach a member of our customer service team who will be happy to speak with you. Our office is open from Monday - Friday 9:00 AM - 7:00 PM EST. We look forward to speaking with you.

Washington
1 review
8 helpful votes
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Wasted time and $$
April 11, 2015

Ripped off! Wasted three weeks! Social Security office says they don't use third parties to issue replacement SS cards! SCAM! I'm disputing the charge, hopefully I can get my 29.00 back.

Date of experience: April 10, 2015
Carrie W. — GovSimplified Rep
over a year old

Dear Kevin B,

Our service is used to accommodate customers who do not have the time to go to a social security office in person. While we do not issue social security cards, we provide customers with a package that gives them all the instructions to get the card through the mail. This includes a personalized SS5 form, a list of documents that the Social Security Administration will accept in order to replace your card and a prepaid tracking label for you to be able to mail everything from the comfort of your own home. This label allows you to check where your documents are at all times to provide you with peace of mind knowing your documents are secure. We kindly ask that you request reimbursement directly through our customer service line as disputes can take up to 21 days to resolve and we are able to assist you much quicker. We are unable to pull up your application using just your name but would love to speak to you directly about this matter. Please contact us at (888) 629-8008 or email us at [email protected]. Our offices are open from Monday-Friday 09:00AM-07:00PM EST. We look forward to hearing from you.

Virginia
1 review
3 helpful votes
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DOONT DOO it
March 27, 2015

Absolutely avoid at all costs... I dont see how legal authorities allow this site to operate

Date of experience: March 26, 2015
Carrie W. — GovSimplified Rep
over a year old

Our website is here to assist those who need assistance regarding their EIN application. We are not associated with any government agency. We aim to make painful government processes seamless. We aim to be the place our customers can find refuge in when government processes become too tedious. We offer our customers lifetime support with their EIN. They know they can count on us whether they need us right away or ten years from now. Our focus on customer satisfaction is what distinguishes us from the government. We make sure you get it done right the first time so you can focus on what really matters. Feel free to call us with questions at (888) 629-9001. Our offices are open Monday-Friday 09:00AM -07:00 PM EST. We look forward to hearing from you.

Pennsylvania
1 review
1 helpful vote
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Amazed!
February 25, 2015

This call took me by surprise as I have been contemplating this next move for years. I finally took a leap of faith, got online for my tax ID application and it blew me away to get a phone call to have my questions answered and process my numbers so quickly. Thank you so much. The call motivated me and gave me a good nudge to keep moving forward with my dreams.

Date of experience: February 25, 2015