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GovSimplified has 725 customer reviews and ranks 86th in the Government Records category. Common review topics include security card, security office.
I believed I was on a Government website. When I got to the fees, I incorrectly assumed that there was an upcharge for expedited service as there is with Passports. I didn't realize that the Federal Government will issue a EIN (tax ID number) at no charge. I didn't need my ID number in a hurry, so I opted for the regular service. I was amazed when I got an email with my number only hours later, at a cost of $129.00! When I opened the email, I realized that it was not from the IRS, but from an agency (GovSimplified) There was also someone I had never heard of, listed as my 3rd party designee. I don't know who this employee is, or why his name is on my application, but I hope that some unknown entity having my SSN# is not going to cause problems later on. I have called them and asked for his name to be removed and the form SS-4 to be resent. I will also file a claim with my credit card company for the fee.
Very prompt service with great professionalism and ease of use. They over delivered by a wide margin on time and accuracy. Very impressed.
User friendly app, took only few minutes to get things in preparation, Great for people who are just starting out a new business!
A very easy to answer form, easily submitted and fast service return.
Very easy form to fill and a great alternative to mail in form
This site is a rip off. And not associated with the IRS or federal government. Do not pay for your EIN.
Well to start you can do this yourself for FREE, again that is FREE, on the IRS website. You put the same information in and it is instant on the IRS website. Don't make the mistake I did by paying $150 for someone else to submit the form that I filled out online anyway.
Now this govsimplified does complete the service they promise and in a very timely manner. So I can't complain there. I am just mad at myself for spending unnecessary funds for this.
Dear Dustin N,
Our services are used as a convenience to help those who do not have the time to deal directly with the IRS. Much like a tax service, where it is free to do it on your own but often times much more tedious; we aim to eliminate the hassle of dealing directly with the government. We have reached out to you directly to address any concerns you may have and look forward to hearing from you soon. Feel free to contact us directly at [email protected] or give us a call at (888) 629-9001, Our offices are open Monday-Friday 09:00AM-07:00PM EST.
It was very easy to apply for an EIN. The form was simple, and the instructions were clearly stated and easy to follow. Follow up e-mails were timely.
It was very painless to use the web site and the website was extremely user friendly
In today's world it is essential that the ability to obtain EIN numbers easily. This site provides that ability. Great interface and performance.
I thought that I was on the IRS site when I recently purchased the EIN for my high school reunion committee (now required by law). I was appalled to find out that I could have done the same thing for FREE, whereas my committee paid your company $147 for the privilege. In addition, I see that I could have paid an even lower cost on your site, but that option was not available when I went to make payment. Very disappointing and deceptive practices, in my view.
Dear Kathleen S,
We are a private company that facilitates transactions with government entities. We have several disclaimers stating this. We have searched our database with "Kathleen S" and we are unable to pull up your application. In order to help you further we will need your name to pull up your application. We have multiple disclaimers that state that we are a third party designee that facilitates the process of applying for an EIN number. Many customers choose us because we provide many additional services such decreased hassle, hold times, 24 hour instant EIN retrieval and error code discrepancy resolution at no additional charge.
We offer different payment options depending on delivery speed. In regards to you reportedly not having the option of the lower payment available to you, we would need your full information to be able to properly look into that for you. We would love to speak with you directly. Please contact us at [email protected] or call us at (888) 629-9001. We are on standby ready to assist you Monday-Friday 09:00AM-07:00PM EST.
The process for this application was pretty straight forward, but after completing the form and submitting it, I noticed that a Third Party was added to the form. I did not notice that this happened, and I did not desire this to happen.
Not sure what it means or how it will affect my EIN number.
Don't be fooled! You can obtain and print your EIN in less than 5 minutes on the IRS website! Save your money!
Very quick and easy, excellent website and fast response.
It was a little confusing went to two different sights. There was two different prices for the same form.
Very informative site... easy to navigate and very informational! It was such an easy process to do this online!
I was a little surprised when I saw one of two EIN requests was delayed. When I replied to the email the form and format was strange and didn't leave me knowing whether or not I'd responded correctly. I don't like the email format. As a guy who lives at his computer it's a bad system. But,
When I got on the phone and spoke to someone I was greatly impressed with their concern and the effort they went to, helping me. I received excellent service person to person. Well done to Maria and her crew. She was great and while working through a computer system that continued to drop her offline.
It was fast and simple. I hated having to pay so much but I had to have it asap so I paid to get it in 1 hour. I got it in 10 Minutes. Thanks
The representative completed the application over the phone wrong and now it's up to me to correct information with IRS which I think they should be responsible for correcting.
We would love to be able to address this issue with you. However, we are unable to pull up your application based off the information provided. Typically, any changes that need to be made after the EIN is allocated must be confirmed in writing with the IRS.
Please contact us directly so that we may assist you with this matter. Email us at [email protected] or give us a call at (888) 629-9001. Our offices are open Monday-Friday 09:00AM-07:00PM EST.
I felt the delivery charges were outrageous and very deceiving, I almost paid $199 for an expedite delivery, instead I only took one upgrade delivery for next day $149 in exchange of the basic $99 but regardless I receive it immediately in my inbox, it really looks like a big scam to get more money for a delivery that doesn't cost a thing, very disappointing very fishy
Thank you for your feedback as it is very valuable to us. We strive to provide the quickest and most efficient service. However, our different pricing options are based off the guaranteed delivery of your EIN. Our processing department is able to deliver your EIN as soon as possible but this is not always the case as applications frequently require sufficient time for us to resolve any discrepancies that may arise. We apologize for any confusion, as our number one goal has always been 100% customer satisfaction. Feel free to contact us directly to resolve this matter at [email protected] or call us at (888) 629-9001. Our offices are open Monday-Friday 09:00AM-07:00PM EST.
Dear, Mary D
Our company caters to customers seeking additional services; and that do not have the time or desire to deal directly with the IRS. We pride ourselves in eliminating the hassle that comes with dealing with the government. Especially now during tax time the average wait time on is an hour and it is not uncommon for the phone lines at the IRS to be completely not accepting calls due to high volume. We do have multiple disclaimers on our site that state we are in not affiliated with the IRS.
Our services includes but is not limited to lifetime EIN retrieval and complimentary lifetime customer service. This service stays with you as long as you have your EIN and you can avoid the long hold times that are associated with calling the IRS if you have any questions, want to do any modification or are requesting any document about your EIN.
In regards, to the third party designee this required by the IRS to obtain the EIN on your behalf. All processing agent, CPA's and Lawyers must document their name as a third party designee, this designee is the agent that processes your application and is required to be documented by the IRS. Your application can not be processed without it. We do have a checkbox that must be checked by you the applicant authorizing us to be your third party designee. This designee is only for the purposes for processing your EIN on the given date and is null and void after the application is processed and the EIN obtained. You will receive an official confirmation document in the mail within 2-3 weeks this document will not have a third party designee's name on it and you will need to keep this document for your official records.
As a valued client we are here to provide any additional information or explanation that you need to feel comfortable. Our number one goal remains 100% customer satisfaction. Please keep in mind, when filing a dispute with your credit card company the process may take up to 21 days to resolve. We encourage you to please call us directly to handle this matter as we are able to address your needs much sooner. Feel free to email us at [email protected] or give us a call at (888) 629-9001. Our offices are open Monday-Friday 09:00AM-07:00PM EST. We look forward to hearing from you soon.