GovSimplified
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GovSimplified Reviews Summary
GovSimplified has 725 customer reviews and ranks 86th in the Government Records category. Common review topics include security card, security office.
Called the contact number twice. Each time automatically placed on hold. After being on hold for over 45 minutes both times I gave up. Company did process the applications, but I had some questions. They never got answered directly.
It was truly a awesome experience. Very prompt and attention to details. Service was excellent. Telephone calls handled in a very professional manner.
Fast and helpful when I had entered something wrong.
You are fraud. You represent yourself as the IRS and charge a fee that did not have to be incurred. We are filing a complaint with the commissioner's office
John H.,
We thank you for your patronage. We supply on the our landing page and on each subsequent page of our site that we are a private entity not affiliated or endorsed by the IRS or US Department of Treasury. We do not aim to mislead or confuse and apologize if this is what occurred. We aim for clarity, transparency and conciseness in the description of our company and the services we provide. We apologize if at the time of your visit our services were unclear to you. We would love the opportunity to speak with you regarding your concerns. You can reach us at 888-629-9001, M-F 9AM-7PM EST or at [email protected]. We look forward to speaking with you.
This was at first scary but, also awesome. The Company is commendable. Thanks
The process of obtaining the number was really easy.
Very good, even with a problem they handled my account fast.
John was very helpful and answered all my questions in a very professional manner. Great customer service!
I filed yesterday and already have a number. This is very quick. Thank you.
It was very direct and easy to follow. Cost effective, less than other sites. Timely and arrived back completed in only a couple of days.
As a new e mail user I found this site very easy to use. I particularly appreciated Jordan's help. The 888# was the best!
The guy was very helpful and explain the different id foams
Excellent. I didn't have the decedent's Social Security card and it took three tries to
Match her name on her card with her SSN. The woman who walked through the process with me was patient and understanding and good humored about resubmitting my application
I'm very pleased with the quick and prompt service I received in getting my EIN number. I was in a bind where I needed that number for tax purposes and I got it within just a few days of submitting my information and making a payment. I would recommend this service to others in the future!
I paid for immediate service but it still took 4 days which was no problem but you advertised 3 different options and I did not get what was advertised
Hi Jesse T.,
We thank you so much for your understanding and apologize for the delay experienced during this period. Congratulations on starting your new entity. If you should have any questions or concerns, please feel free to contact us at 888-629-9001, M-F 9:00AM - 7:00PM EST. We are here to help.
Service was outstanding! It was quick, easy to understand the questions; as well as easy to complete the application, and the system was responsive. Nice job IRS!
Overall my experience applying for my tax id was smooth. I had all my questions answered in a timely fashion. Thank you.
I had a horrible time trying to understand the agent. The agent told me the tax ID number was for an LLC and it was not. The paperwork I received had the LLC unchecked and stated it was not an LLC. So I paid 139.00 for nothing and I have to redo everything!
Farah G.,
We've located your application and have tried to contact you but have been unable to reach you. Please contact us at 888-629-9001 M-F 9:00-7:00PM EST. An agent will be available to answer all of your questions and help with your Tax ID. We look forward to speaking with you.
Terrible. I had to wait a week before they complied. I needed the number for a non-profit corporation's application for tax-exempt status. They delayed it because they said their was a discrepancy between my name and my social security number. FALSE. Next they said I had not signed my electronic signature. FALSE. These delays aggravated a situation which should have been routine. I was on the verge of reporting them to BBB.
John H.,
Thank you for providing an honest review of our service. Providing expedient and efficient service is a cornerstone of our business and we apologize for the delay you experienced. Some issues, such as name and social security number validation, are reported directly by the IRS entity department and as such must be resolved before we can move forward with processing. We try and advise our clients of these and other discrepancies as soon as we learn of them in order to provide the highest quality service. We thank you for allowing us the opportunity to continue processing your application despite the delay and wish you all the best with your entity. If you should have any other questions or concerns, please feel free to contact us M-F 9:00-7:00PM EST at 888-629-9001. We are here to help.
This was made surprisingly easy, the representatives were patient and gave me clear and understandable instructions
Mike A.,
We apologize for the inconvenience caused by our extended hold time. Our peak hours of operation can at times lead to unusually long hold times for our customers. We are happy to have been able to help you and appreciate the opportunity to process your applications. We would love to speak with you but unfortunately we have been unable to locate your account simply using your user name, therefore we ask that you contact us directly at 888-629-9001where an agent is able to assist you M-F 9:00-7:00PM EST. We look forward to hearing from you.