Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of GourmetGiftBaskets

GourmetGiftBaskets

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate GourmetGiftBaskets?
grey stargrey stargrey stargrey stargrey star

GourmetGiftBaskets Reviews Summary

GourmetGiftBaskets has a rating of 3.2 stars from 475 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GourmetGiftBaskets most frequently mention customer service, beer bucket and next day. GourmetGiftBaskets ranks 3rd among Gift Baskets sites.

service
179
value
180
shipping
180
returns
40
quality
175
This company does not typically respond to reviews

We monitor reviews for authenticity

Florida
2 reviews
0 helpful votes
Follow Patti C.
Unfollow Patti C.
Share Review
Report Review

Just what I wanted!
June 15, 2021

My neighbors helped so much with my move and I wanted to show my appreciation. I couldn't decide on which basket and decided to get the Cookie Basket and the Farmers Basket. They were both a hit! Both baskets came nicely wrapped and came on the days that I requested. The delivery man was very careful with the baskets and they said everything was delicious! Thank you Gourmet Gift Baskets!

Date of experience: June 14, 2021
New Hampshire
1 review
0 helpful votes
Follow Mary F.
Unfollow Mary F.
Share Review
Report Review

Tasty treats
June 15, 2021

What an outstanding gift box for Mother's Day purchased from Gourmet Gift Baskets! The box was filled with delicious baked goodies that our daughter and her children enjoyed for the holiday and many more days. The gift arrived on time, was reasonably priced, and was perfect for our family! I will look forward to using this site again soon.

Date of experience: June 14, 2021
Pennsylvania
1 review
0 helpful votes
Follow Michael L.
Unfollow Michael L.
Share Review
Report Review

Great Service
June 15, 2021

I have used GGB for the past several years for different occasions and they have never left me or the recipients down. The baskets always seem to bring out the extra smile or hope you are ok that they were sent for. I would high recommend and will continue to use their services.

Date of experience: June 14, 2021
Illinois
2 reviews
4 helpful votes
Follow Erika C.
Unfollow Erika C.
Share Review
Report Review

Great Gift!
June 15, 2021

I have used Gourmet Gift Baskets for several gifts for friends and family. All have been a big hits! (And the recipients report devouring the yummy contents quickly!) The communication and shipping process has also run smoothly!

Date of experience: June 14, 2021
Connecticut
1 review
0 helpful votes
Follow diane f.
Unfollow diane f.
Share Review
Report Review

Excellent product
June 15, 2021

I came across this company online when I was trying to order a gift for my daughter. We weren't disappointed. She received a bottle of prosecco and chocolate truffles. She said the quality of the products was excellent. I will definitely order from them again. They have a wonderful selection of products.

Date of experience: June 14, 2021
GB
2 reviews
0 helpful votes
Follow Jan K.
Unfollow Jan K.
Share Review
Report Review

Very happy customer from the London, UK
June 10, 2021

I ordered a gift basket as a birthday present for our son who lives and works in New York. I have found that a lot of US websites are not geared up for those ordering outside the USA but not so with Gourmet Gift Baskets. The gift arrived exactly as ordered and our son said it was beautifully presented and he was really happy with it. Would definitely recommend this company and will be using them again.

This is re Order ID: G*******

Date of experience: June 8, 2021
Tennessee
1 review
1 helpful vote
Follow Kandace G.
Unfollow Kandace G.
Share Review
Report Review

Irritated
June 1, 2021

Chocolate melted. Didn't send a basket to replace it on the day they said. Now they say they are sending. It a week later. Very disappointed

Date of experience: June 1, 2021
Canada
1 review
0 helpful votes
Follow Bushra M.
Unfollow Bushra M.
Share Review
Report Review

Bought as a gift for my mom, she enjoyed them very much! Received on time for Eid! Perfect giftwill buy from them again

Date of experience: May 14, 2021
Massachusetts
1 review
0 helpful votes
Follow Adam J.
Unfollow Adam J.
Share Review
Report Review

Happy Mama on mother day
May 14, 2021

This was a very nice gift for mothers day. I think my step-father was jealous of the selection of snacks. She was a happy mom. Little bit better than just the old flowers and card I think. Attached a photo to show presentation. However, It doesnt give an accurate representation of all the items included. I would recommend this service to others. Nice job!

Date of experience: May 14, 2021
New Jersey
1 review
0 helpful votes
Follow Jim M.
Unfollow Jim M.
Share Review
Report Review

Purchased the basket for a co-worker and they absolutely loved it. Arrived fast and plenty of items in the basket. If I could give more stars I would. Customer Service is amazing. I received a phone call to make sure everything was ok with the basket. I'm lucky if I've ever received an e-mail weeks later from other places. Erin was awesome and I appreciate the phone call and e-mail (the day after co-worker received basket). They are A+ when it comes to customer service. Will purchase baskets again and again from GourmetGiftBaskets.com.

Date of experience: May 7, 2021
Kentucky
3 reviews
2 helpful votes
Follow Kimberly T.
Unfollow Kimberly T.
Share Review
Report Review

Awesome Basket
May 8, 2021

I sent my boyfriend a basket and loved it... it arrived on time and he stated the treats were surprisingly good... Thank you GB for making look like a fabulous girlfriend. LOL

Date of experience: May 7, 2021
California
1 review
0 helpful votes
Follow Milena D.
Unfollow Milena D.
Share Review
Report Review

Pleased Clients
May 8, 2021

Our clients were so pleased and amazed by the basket we sent. It matched our company aesthetic and really showed them how much we value our business relationship.

Date of experience: May 7, 2021
Kansas
1 review
0 helpful votes
Follow Timothy M.
Unfollow Timothy M.
Share Review
Report Review

Service
May 8, 2021

I have recently ordered a wine basket for my daughter for Mother's Day. This fine company emailed me back and informed me that I did not use the 10% discount that they offered. I was informed they would credit the card 10%.
I have ordered numerous baskets from this company and do a lot of business on line but have never received this level of service. Thanks to all the staff involved, Tim

Date of experience: May 7, 2021
Nebraska
2 reviews
0 helpful votes
Follow patti D.
Unfollow patti D.
Share Review
Report Review

Can't Say Enough
May 6, 2021

I am so glad I discovered GourmetGiftBaskets! They are a wonderful company!

I ordered a meat and cheese sampler box for my grandson's birthday. He is attending college and was most pleased with the contents. He texted me immediately when he opened the box and then again, as he ate! The price was right and the selection was perfect! Not only that, but the customer service is amazing!

There was a problem with the initial delivery. It was signed for, upon delivery while my grandson was unavailable and then disappeared (this grandmother believes that the signer enjoyed the box). I contacted GourmetGiftBaskets to order another box. Seth took over the problem and handled it with expedience and much grace. I cannot say enough about him and the company.

Excellent service, so any options available and enough range in price that anyone can find something to fit their budget. I am so glad I came across GourmetGiftBaskets! Thank you GGB AND Seth! I will be returning!

Sincerely, Patti Dean

Date of experience: May 6, 2021
Massachusetts
1 review
0 helpful votes
Follow KAREN O.
Unfollow KAREN O.
Share Review
Report Review

Makes a great gift!
April 27, 2021

I received a similar gift from an associate and thoroughly enjoyed it. So when it came time to send my adult son an Easter basket, I decided to send him this sampler. He was very happy!

Date of experience: April 26, 2021
Texas
1 review
1 helpful vote
Follow Pete W.
Unfollow Pete W.
Share Review
Report Review

No customer satisfaction
April 22, 2021

I ordered a basket to be delivered overnight and paid quite a bit extra for the service. There were some weather conditions but the tracking showed at the local airport at 6:23am so there should have been plenty of time for delivery. Then there is a note that there was a mechanical problem and the delivery would be delayed by one day. The shipment guarantee says only weather conditions would void the guarantee. When I contacted them, the said since there was mention of a weather issue they would not honor the guarantee. Buyer beware!

Date of experience: April 22, 2021
Canada
1 review
0 helpful votes
Follow Stephanie B.
Unfollow Stephanie B.
Share Review
Report Review

Fun Easter Tower
April 22, 2021

I sent to my daughter and husband who currently live in the US and we are in Canada for Easter... they said it was very fun... my daughter ate all her favourites before sharing with her husband!

Date of experience: April 22, 2021
New York
2 reviews
0 helpful votes
Follow Lynne A C.
Unfollow Lynne A C.
Share Review
Report Review

This is the most beautiful, fresh and delicious dried fruit platter I have ever ordered! The recipient raved about how beautiful and colorful the presentation. There were many compliments on how delicious every bite was. They plan to use this wonderful company. I would highly suggest using this amazing company.

Date of experience: April 22, 2021
Kentucky
1 review
0 helpful votes
Follow Maryann V.
Unfollow Maryann V.
Share Review
Report Review

Fast Delivery
April 22, 2021

Ordered a bottle of champagne for my best friend's birthday. Arrived quickly and my friend was thrilled with the selection and it arrived exactly on her special day.

Date of experience: April 21, 2021
GB
1 review
0 helpful votes
Follow Lisse H.
Unfollow Lisse H.
Share Review
Report Review

Brilliant
April 21, 2021

The website was easy to use and the range of baskets was excellent. Delivery was speedy and they kept me notified of updates. My nephew was thrilled with his Easter basket so everyone was happy. Gourmet Gift Baskets made sending a gift to family overseas so easy. I will definitely use them again. Very impressed.

Date of experience: April 21, 2021

From the business

Family owned and operated in scenic New Hampshire since the beginning, GourmetGiftBaskets.com is a different kind of gift company. In 2002, they began making beautiful gifts with the utmost care, artfully arranging each one by hand. To this day,...