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Gossby

2.3

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Gossby Reviews Summary

Gossby is an online marketplace for personalized gifts. They offer a wide range of products such as custom mugs, t-shirts, blankets, and more. The website allows customers to design their own gifts with various options for text, images, and colors. Gossby also provides customer support through live chat and phone.

This summary is generated by AI, based on text from customer reviews

service
132
value
129
shipping
136
returns
38
quality
125
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GB
1 review
0 helpful votes
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Highly delighted with my order 5*
November 14, 2022

I couldn't believe how easy the whole process was to place my order and how fast I received the mug.
The mug was sooo much better than I expected too

Date of experience: November 14, 2022
Gossby B. Gossby Rep
over a year old

Thank you so much for sharing your feelings, Francesca. Hope you guys will have lots of great moments with the item and we look forward to serving you for many years to come.
Don't forget to check out our community Gossby Buddies on Facebook to interact with us and other customers in a more intimate way and share meaningful moments.
C ya!

Arizona
1 review
0 helpful votes
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Extremely Happy
November 14, 2022

I ordered a personalized coffee mug for my sister and a matching one for myself. I LOVED all the detailed options to choose from. They arrived rather quickly, packaged well and exactly what I expected! They are adorable and just perfect! I will absolutely order from them again. I recommend this store!

Date of experience: November 13, 2022
Gossby B. Gossby Rep
over a year old

We are so happy to hear that you are satisfied with our product and service, Shawnn. Hopefully, we can be a companion in years and your cooperation is greatly welcomed all the time.
Don't forget to check out our community Gossby Buddies on Facebook to interact with us and other customers in a more intimate way and share meaningful moments.
C ya!

California
1 review
0 helpful votes
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Hoodies
November 10, 2022

I like the design idea so I bought myself and wife one, but the sewing isn't properly done one side pocket is very large and the other your hand barely even fits.the whole for the neck on a 3x is very small and my neck isn't overly large

Date of experience: November 10, 2022
Gossby B. Gossby Rep
over a year old

Hi Vince,
I am Julie, from Gossby Wecare team. I totally understand how disappointed you were when the product you've spent time for waiting does not meet your expectation.
I would like to take the opportunity to assist you further in this matter. Since I can't locate any order under your name here, could you please send an email to [email protected] so I can check and assist you further? I am more than happy to make things right for you.
Looking forward to hearing from you soon. Thank you

Maryland
1 review
0 helpful votes
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Horrible service
November 10, 2022

Ordered 2 items on 10/20/22. On 10/26/22 shipping and tracking label created. As of 11/10/22 items still not arrived from Kentucky to Maryland. After calling the company 3 times during the process the exchange was that the items had definitely been shipped and in transit please wait another 3 days. However the tracking only shows label created and items not in transit. To be lied to 3 times is not acceptable. If the company needed more time to make the items I would completely understand. However to lie to the customer is not. The company and I both know the items have not been made or shipped. Told I would need to wait 2 weeks for refund. However they charged my account within an hour of placing order. ‍

Date of experience: November 10, 2022
Gossby B. Gossby Rep
over a year old

Hi Kathleen,
I am Julie, from Gossby Wecare team. Thank you for informing us, my sincere apology for the belated arrival which absolutely caused you inconvenience.
I would like to take the opportunity to assist you further in this matter. Since I can't locate any order under your name here, could you please send an email to [email protected] so I can check and assist you further? I am more than happy to make things right for you.
Looking forward to hearing from you soon. Thank you.

Pennsylvania
1 review
0 helpful votes
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Don't do it!
November 10, 2022

Ordered Christmas tree ornament and 5 months later still not received! Yet I kept getting requests to buy discounted items before deals are gone. What a joke. Money is tight already for a scam company to steal it! Buyers beware!

Date of experience: November 10, 2022
Gossby B. Gossby Rep
over a year old

Hi Wendy,
I am Julie, from Gossby Wecare team. I am sincerely sorry that you still do not receive your order.
I would like to take the opportunity to assist you further in this matter. Since I can't locate any order under your name here, could you please send an email to [email protected] so I can check and assist you further? I am more than happy to make things right for you.
Looking forward to hearing from you soon. Thank you.

Pennsylvania
1 review
0 helpful votes
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AWESOME, FANTASTIC!
November 4, 2022

This is now the 3rd item purchased from Gossby and I could not be happier, excellent excellent quality and incredibly fast service, I will continue to shop here, they are wonderful!

Date of experience: November 3, 2022
Gossby B. Gossby Rep
over a year old

Thank you for sharing with us your satisfaction with your order, Karen. We're so proud that our product can bring lots of meaningful messages to our customers and to you particularly.

It's great to see our efforts reflect on you as our customer. Surely, we'll pass on the good news to our colleagues. This is a huge motivation for us to keep doing our job and providing more types of products to our valued customers.

Don't forget to check out our community Gossby Buddies on Facebook to interact with us and other customers in a more intimate way and share meaningful moments.
C ya!

Illinois
1 review
1 helpful vote
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Great service
October 27, 2022

Bought a hoodie for my sister. That looks awesome. I'm hoping she'll enjoy it. I'm giving as an Xmas gift this year.

Date of experience: October 27, 2022
Gossby B. Gossby Rep
over a year old

Hi Ron, thank you so much. I believe that your sister always feels loved and cherished when she receives your gift. It is our honor to create such a wonderful moment for you and your sister! Thank you for choosing us!
Don't forget to check out our community Gossby Buddies on Facebook to interact with us and other customers in a more intimate way and share meaningful moments.
C ya!

Florida
1 review
0 helpful votes
Follow Dianne F.
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The store custom designed a copycat for my sister. It was amazing because it look like the back of her and myself with our names below us. It was very special and they did an amazing job. Also the cops keep your coffee hot for hours which is really great! And I must say after my second purchase their customer service is phenomenal! There was a shipping issue with UPS not the store and they followed up on it and made sure it was delivered to my sister on time. I was so impressed and they followed up with me after she received your gift. Rarely do you say such great customer service with any store today. I highly recommend this company and to explore their amazing products. I give them five stars across-the-board.

Date of experience: October 24, 2022
Gossby B. Gossby Rep
over a year old

Hi Dianne, thank you so much for lighting up our day with your amazing feedback.
Our team are so glad to hear that you adore this item. It is our pleasure to serve you with best advice. I believe that your sister always feels loved and cherished as she has such amazing sister like you! It is our honour to create such a wonderful moment for you and your sister! Thank you for choosing us!
Don't forget to check out our community Gossby Buddies on Facebook to interact with us and other customers in a more intimate way and share meaningful moments.
C ya!

North Carolina
1 review
0 helpful votes
Follow Tosha H.
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Review
October 21, 2022

I was exceptionally happy with the product. The recipient of the piece absolutely loves it! Perfect capture of the human, animal bond.
Highly recommended!

Date of experience: October 20, 2022
Gossby B. Gossby Rep
over a year old

Thank you so much for sharing your feelings, Tosha. Hope you guys will have lots of great moments with the item and we look forward to serving you for many years to come.
Don't forget to check out our community Gossby Buddies on Facebook to interact with us and other customers in a more intimate way and share meaningful moments.
C ya!

Pennsylvania
1 review
1 helpful vote
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Nice!
October 19, 2022

I got this for my daughter for her birthday and could not wait to give it to her! It turned out better than I expected! She LOVES it! Nice quality and came fast. I had ordered the wrong size at first but customer service was very helpful!

Date of experience: October 18, 2022
Gossby B. Gossby Rep
over a year old

We are so happy to hear that you are satisfied with our product and service, Cari. Such a luck to have beautiful and kind-hearted daughters and such a luck for them to have a lovely mother like you.
I will surely pass this kind message to my colleagues! They’re probably motivated to continue our work and do better! Best wishes for you and your daughter
Don't forget to check out our community Gossby Buddies on Facebook to interact with us and other customers in a more intimate way and share meaningful moments.
C ya!

Massachusetts
1 review
0 helpful votes
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Blankets
October 25, 2022

Blankets look nice and are a good quality. When I had a problem with shipping they resolved the problem with out incident

Date of experience: October 8, 2022
Gossby B. Gossby Rep
over a year old

Thank you so much for sharing your feelings, Sherry. Hope you guys will have lots of great moments with the item and we look forward to serving you for many years to come.
Don't forget to check out our community Gossby Buddies on Facebook to interact with us and other customers in a more intimate way and share meaningful moments.
C ya!

Texas
1 review
0 helpful votes
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HORRIBLE EXPERIENCE
October 3, 2022

I received my item and it is so scratched and blurry. Very disappointed to say the least. Also, the size was not what I expected. Mush smaller than the picture and ad.

Date of experience: October 3, 2022
Gossby B. Gossby Rep
over a year old

Hi Robin,
I am Julie, from Gossby Wecare team. On behalf of my company, I'm sincerely sorry that you received the product in that bad condition. I totally understand how disappointed you were when the product you've spent time for waiting does not meet your expectation.
I would like to take the opportunity to assist you further in this matter. An email has been sent to you from [email protected]. Please check your inbox at your convenience. I am more than happy to make things right for you and look forward to hearing from you soon. Thank you <3

Florida
1 review
0 helpful votes
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Water bottle
September 15, 2022

I received my water bottle.It took way to long to get. Doesn't keep water cold with ice. The bottle sweat's. Very disappointed.

Date of experience: September 15, 2022
Gossby B. Gossby Rep
over a year old

Hi Teresa,
I am Julie, from Gossby Wecare team. I totally understand how disappointed you were when the product you've spent time for waiting does not meet your expectation.
I would like to take the opportunity to assist you further in this matter. Since I can't locate any order under your name here, could you please send an email to [email protected] so I can check and assist you further? I am more than happy to make things right for you.
Looking forward to hearing from you soon. Thank you.

Michigan
1 review
0 helpful votes
Follow Trish R.
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Simply BEAUTIFUL Bought one for myself and one for my husband. Brought tears to both of our eyes! I didn't include all of our dogs but will be returning to purchase the same layout with ALL my angel furbabies!

Date of experience: September 15, 2022
Gossby B. Gossby Rep
over a year old

Thank you so much, Trish! The picture is so adorable!
It will probably bring positive energy to our colleagues! This kind of feedback is so heart-warmed! We’re so glad that our product can bring meaningful time to our beloved customers. It will motivate us to do better and bring out better products!
Don't forget to check out our community Gossby Buddies on Facebook to interact with us and other customers in a more intimate way and share meaningful moments.
C ya!

Virginia
1 review
0 helpful votes
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Love my shirt
September 15, 2022

Thank you for giving the gift of having my dogs with me again thanks so much. If you miss your fur babies this shirt is the best choice you make.

Date of experience: September 14, 2022
Gossby B. Gossby Rep
over a year old

We are so happy to hear that you are satisfied with our product and service, Ariel. Hopefully, we can be a companion in years and your cooperation is greatly welcomed all the time.
Don't forget to check out our community Gossby Buddies on Facebook to interact with us and other customers in a more intimate way and share meaningful moments.
C ya!

Ireland
1 review
0 helpful votes
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Amazing customer service
September 5, 2022

After an error on my behave Karmelyn was quick to find a way to help me resolve the issue! An instant resolution and for my inconvenience I was given a discount code to proceed with the order. Very efficient and super helpful

Date of experience: September 4, 2022
Gossby B. Gossby Rep
over a year old

Thank you, Rachel! This feedback has made our team sobbing all day! We are motivated by your words to do better and continue making meaningful products. Hope you have wonderful time with your family members.
Don't forget to check out our community Gossby Buddies on Facebook to interact with us and other customers in a more intimate way and share meaningful moments.
C ya

Texas
1 review
0 helpful votes
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Shirt for my daughter
August 26, 2022

I purchased the t- shirt for my daughter & it looks perfect! I was able to have 2 of our dogs who passed away & our 3 dogs we still have sitting with her. I can't wait to give it to her on her birthday!

Date of experience: August 25, 2022
Gossby B. Gossby Rep
over a year old

Thank you so much for sharing your feelings, Julie. Hope you guys will have lots of great moments with the item and we look forward to serving you for many years to come.
Don't forget to check out our community Gossby Buddies on Facebook to interact with us and other customers in a more intimate way and share meaningful moments.
C ya!

Georgia
1 review
0 helpful votes
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I purchased 3 sibling mugs that I got to choose so many aspects of it was amazing!
The three people on the mug really look like my siblings.
Everyone totally loved them!

Date of experience: August 25, 2022
Gossby B. Gossby Rep
over a year old

Thank you for sharing with us your satisfaction with your order, Eugene. We're so proud that our product can bring lots of meaningful messages to our customers and to you particularly.

It's great to see our efforts reflect on you as our customer. Surely, we'll pass on the good news to our colleagues. This is a huge motivation for us to keep doing our job and providing more types of products to our valued customers.

Don't forget to check out our community Gossby Buddies on Facebook to interact with us and other customers in a more intimate way and share meaningful moments.
C ya!

Iowa
1 review
0 helpful votes
Follow Stephanie W.
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Definitely recommend shopping with them and Christmas list will be filled with them gorgeous results. Thanks again

Date of experience: August 20, 2022
Gossby B. Gossby Rep
over a year old

We are so happy to hear that you are satisfied with our product and service, Stephanie. Hopefully, we can be a companion in years and your cooperation is greatly welcomed all the time.
Don't forget to check out our community Gossby Buddies on Facebook to interact with us and other customers in a more intimate way and share meaningful moments.
C ya!

Texas
1 review
0 helpful votes
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Beautiful Cup
August 19, 2022

My third purchase, this time for me. Those I bought for my Husband and Best friend, were loved. I love mine now. Beautiful Cups!

Date of experience: August 18, 2022
Gossby B. Gossby Rep
over a year old

Thank you dear, Frank. Such wonderful and heartfelt cups! I hope that you enjoy having your drink served in our cups. Your feedback is our motivation to keep doing our job and continue to bring out the best products for you guys.
Don't forget to check out our community Gossby Buddies on Facebook to interact with us and other customers in a more intimate way and share meaningful moments.
C ya!

From the business

At Gossby, we strive for meeting your specific requirements for beautifully-designed and unique personalized products, including Mugs, T-shirts, Ornaments, Blankets, Canvas and more. Open the door to the world of custom-made products with a diverse number of topics updated regularly - family.


gossby.com
Louisville, KY, United States
+141
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