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Gossby is an online marketplace for personalized gifts. They offer a wide range of products such as custom mugs, t-shirts, blankets, and more. The website allows customers to design their own gifts with various options for text, images, and colors. Gossby also provides customer support through live chat and phone.
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I ordered the "Sister's" coffee mug and was so pleased with them! I got one for myself and my two sisters. They looked just like the picture- and came quicker than anticipated! Great product and easy to use website!
I absolutely love my mug! Purchase one for myself and one as a gift for my husband. It shipped fast! He loved it!
Hi,
We are so happy to hear that you are satisfied with our product and service. Hopefully, we can be a companion in years and your cooperation is greatly welcomed all the time.
And don't forget to check out our community here: https://www.facebook.com/groups/gossbybuddies
To interact with us and other customers in a more intimate way and share meaningful moments.
C ya!
I bought 4 jumbo cups and the names were just as tiny as the little cups. Disappointing! I can't submit photos, gave the cups away for gifts at Christmas!
Dear Beth,
On behalf of the Gossby team, I sincerely apologize that you had an unpleasant experience with our company. Thank you for taking the time to provide us with this feedback. The frustration you encountered is understandable and your shopping experience with us is unexpected. To help us locate your order and make things right, could you please send us an email to [email protected]? We are looking forward to hearing from you soon. Thank you <3
I got a cup for Halloween and love it. Love how I can adjust the look and make it fit me. Love the site and the options that are there.
Hello Danielle,
Thank you so much for sharing your feelings. Hope you guys will have lots of great moments with the item and we look forward to serving you for many years to come.
Don't forget to check out our community here: https://www.facebook.com/groups/gossbybuddies
To interact with us and other customers in a more intimate way and share meaningful moments.
C ya!
I absolutely adore the mugs I ordered. Had sister mugs made then another made for my dog lover mother. My mom cried she loves it so much! Perfect gifts that are so meaningful that your loved ones will cherish forever.
Super good quality and beautifully done.
I will continue you get other products for all my special people.
Thank you Gossby so much!
Hi Wendy,
Thank you for sharing with us your satisfaction with your order. We're so proud that our product can bring lots of meaningful messages to our customers and to you particularly.
It's great to see our efforts reflect on you as our customer. Surely, we'll pass on the good news to our colleagues. This is a huge motivation for us to keep doing our job and providing more types of products to our valued customers.
Don't forget to check out our community here: https://www.facebook.com/groups/gossbybuddies
To interact with us and other customers in a more intimate way and share meaningful moments.
C ya!
I loved the 2 mugs I bought but one of them had the wrong saying on it. I contacted and sent the picture of the one that was wrong. I was told it would be replaced. It was not, I still don't have the right one. However I gave the other one for a gift since it was what I had and she loved it. I just really wanted the right one
I no longer have the mug to take a picture but you had received it back in November.
Hello Donna, it's unfortunate that you received the item with the wrong saying on it. We are deeply sorry for that. To help us locate your order on our end and make the thing right, could you please send an email to [email protected]? We are looking forward to hearing from you soon. Thank you <3
The picture came out exactly as to how we look based on my design. I bought one for me and for my daughter as a rememberance. I also purchased one for my niece showing her and her 3 cats of which one is in heaven. It came out beautiful.
Hi Susan,
We are so happy to hear that you are satisfied with our product and service. Hopefully, we can be a companion in years and your cooperation is greatly welcomed all the time.
And don't forget to check out our community here: https://www.facebook.com/groups/gossbybuddies
To interact with us and other customers in a more intimate way and share meaningful moments.
C ya!
I customed made the coffee mug for my sister and I, it came out perfect. Best present she got this year
Hello Jessica,
Thank you so much for sharing your feelings. Hope you guys will have lots of great moments with the item and we look forward to serving you for many years to come.
Don't forget to check out our community here: https://www.facebook.com/groups/gossbybuddies
To interact with us and other customers in a more intimate way and share meaningful moments.
C ya!
When my mom passed away, I bought a coffee cup from this place.On it was a likeness of me & my mom.The reason I got it was to remember my mom. She would always drink Folger s coffee all day. Now I have a cup with her every day.
Hi Deanne,
Thank you for sharing with us your satisfaction with your order. We're so proud that our product can bring lots of meaningful messages to our customers and to you particularly.
It's great to see our efforts reflect on you as our customer. Surely, we'll pass on the good news to our colleagues. This is a huge motivation for us to keep doing our job and providing more types of products to our valued customers.
Don't forget to check out our community here: https://www.facebook.com/groups/gossbybuddies
To interact with us and other customers in a more intimate way and share meaningful moments.
C ya!
When looking for a gift for family and friends Gossby is the first place I go to. So far I have been very pleased with the quality, the appearance, price and how fast I receive my product.
Most of my family live abroad in the Caribbean and we miss each other very much. I recently purchased a mug for my sister and the design depicts us side by side; big sister, little sister with our names under the relevant "sister", Unfortunately the photo file is too large to upload but here is a shot from the catalogue. Wonderful designs and we were both so thrilled with the purchase
Hi christine,
Thank you for sharing with us your satisfaction with your order. We're so proud that our product can bring lots of meaningful messages to our customers and to you particularly.
It's great to see our efforts reflect on you as our customer. Surely, we'll pass on the good news to our colleagues. This is a huge motivation for us to keep doing our job and providing more types of products to our valued customers.
Don't forget to check out our community here: https://www.facebook.com/groups/gossbybuddies
To interact with us and other customers in a more intimate way and share meaningful moments.
C ya!
I sent the 3 sisters mug to my youngest sister for Christmas. She said it was beautiful and reminded her how much she misses us. It was very sentimental for her. I was very pleased that it touched her heart.
Hi Cindy,
We are so happy to hear that you are satisfied with our product and service. Hopefully, we can be a companion in years and your cooperation is greatly welcomed all the time.
And don't forget to check out our community here: https://www.facebook.com/groups/gossbybuddies
To interact with us and other customers in a more intimate way and share meaningful moments.
C ya!
I have now purchased two different styled mugs from Gossby, and have been extremely satisfied with both their appearance as well as function.
Hello Angela,
Thank you so much for sharing your feelings. Hope you guys will have lots of great moments with the item and we look forward to serving you for many years to come.
Don't forget to check out our community here: https://www.facebook.com/groups/gossbybuddies
To interact with us and other customers in a more intimate way and share meaningful moments.
C ya!
Hello, I have ordered numerous Gossby products for family and friends including mugs and Christmas ornaments.The whole idea behind the personalization is amazing! My only suggestions to further the variety of personalization is to first, allow for a short, medium and tall height difference. At this point there is no option for height which is a huge part of a persons physical appearance. The only other suggestion I have is to start including more options for men and boys. It's hard to do anything family related when I have to leave my husband and son out. My only constructive criticism comment is to please make the pricing a little more economical. I spent well over $100 on only seven small Christmas ornaments plus shipping for my closest friends. On top of the pricing being high, the shipping is a little on the ridiculous side. At least give free shipping if nothing else. Other than that you have a great personalization concept.
Hello Gena,
Thank you so much for sharing your feelings and for your suggestion. Please rest assured that we've forwarded it to our Relevant team so they can improve in the future <3
Hope you guys will have lots of great moments with the item and we look forward to serving you for many years to come.
Don't forget to check out our community here: https://www.facebook.com/groups/gossbybuddies
To interact with us and other customers in a more intimate way and share meaningful moments.
C ya!
Orderes 2 custom made coffee cups for my niece and her boyfriend. Quality was great, shipping was a little too fast. I really liked the way you could customize the hair and clothes, dogs were super cute. Preview option was fantastic. Thank you
Hi Dawn,
Thank you for sharing with us your satisfaction with your order. We're so proud that our product can bring lots of meaningful messages to our customers and to you particularly.
It's great to see our efforts reflect on you as our customer. Surely, we'll pass on the good news to our colleagues. This is a huge motivation for us to keep doing our job and providing more types of products to our valued customers.
Don't forget to check out our community here: https://www.facebook.com/groups/gossbybuddies
To interact with us and other customers in a more intimate way and share meaningful moments.
C ya!
The sister mugs are beautiful. My sisters love them as much as I do. I can't wait to do my next one. Maybe for cousins
Hi Lanese,
We are so happy to hear that you are satisfied with our product and service. Hopefully, we can be a companion in years and your cooperation is greatly welcomed all the time.
And don't forget to check out our community here: https://www.facebook.com/groups/gossbybuddies
To interact with us and other customers in a more intimate way and share meaningful moments.
C ya!
Bought personalised blanket for Christmas, daughter loved it, would highly recommend this to anyone.
Hello Helen,
Thank you so much for sharing your feelings. Hope you guys will have lots of great moments with the item and we look forward to serving you for many years to come.
Don't forget to check out our community here: https://www.facebook.com/groups/gossbybuddies
To interact with us and other customers in a more intimate way and share meaningful moments.
C ya!
I like this company but they need more hair styles and skin tones for black and people of color what about if we have dread locs, long braids or we wear our hair in top knot buns but my hair is kinky I seen no opinions and the hair that did look a little more curly was horrible I have a light brown skin tone I'm not to light and I'm not dark and literally selecting my color I only had the option to go light or shades that's way darker then my natural skin tone I was up set honestly
Hi Fatima,
Thank you so much for your feedback and for your suggestion. It's always great to know that our wonderful customers like our products. Unfortunately, at the moment, your request can't be done because of the lack of resources. But don't worry, we are taking your request into account and forwarding it to our R&D team. Hopefully, there will be more products for you to choose from soon. Stay Tuned!
If you need anything else, please contact us at [email protected] so our agents can assist you further. Thank you <3
I love the variety of options in creating customized mugs for my sisters with our names, clothing choices, hair color and beverages! The mugs are really personalized and look perfect. My sisters love them.
Hi Kelly,
We are so happy to hear that you are satisfied with our product and service. Hopefully, we can be a companion in years and your cooperation is greatly welcomed all the time.
And don't forget to check out our community here: https://www.facebook.com/groups/gossbybuddies
To interact with us and other customers in a more intimate way and share meaningful moments.
C ya!
These were perfect! I would definitely order from you again. And prices are reasonable. Recipients were very happy!
Hello Grace,
Thank you so much for sharing your feelings. Hope you guys will have lots of great moments with the item and we look forward to serving you for many years to come.
Don't forget to check out our community here: https://www.facebook.com/groups/gossbybuddies
To interact with us and other customers in a more intimate way and share meaningful moments.
C ya!
Answer: No they scam half their customers so any good review is so they can keep scamming people
Answer: Although I was advised it would take a minimum of 2 weeks, perhaps longer as it was during the holidays, I actually received them in about a week!
Answer: Although the order was in US$, the product was delivered from New South Wales in Australia within 2-3 days. I'm not sure where the ceramic mugs come from, but the personalised pics and labels would have to have been done within Australia, to be delivered so quickly.
Answer: Either side but not both. There are two different designs.
Answer: Really easy until they refund you with the 100% refund guarantee that is a lie and they partially refund you then stop replying to your emails
Answer: Months if it does come only 50% of customers get there items
Answer: Hi Lorraine, thanks for reaching out to us. Our support team has sent you an email with the newest update of your order status. Kindly help us to check your email. Thank you so much
Answer: Hi Grace, thanks for reaching out. We're genuinely sorry for the inconvenience. Normally, you do not receive a confirmation email because the email address you put is incorrect, or simply because the order did not go through. Could you please give me some information so that I can locate your order? If you paid by Paypal, please give me the transaction ID/email address. If you paid by credit card, please let me know the order amount, date of payment, last 4 digits of your card, and your shipping address. Thank you so much and I'll wait for your response.
Answer: Hi Marilyn. If you have any concerns about your order, please contact us via [email protected] or [email protected]. We will check your order and assist you with your concern.
At Gossby, we strive for meeting your specific requirements for beautifully-designed and unique personalized products, including Mugs, T-shirts, Ornaments, Blankets, Canvas and more. Open the door to the world of custom-made products with a diverse number of topics updated regularly - family.


Hi Becky,
Thank you for sharing with us your satisfaction with your order. We're so proud that our product can bring lots of meaningful messages to our customers and to you particularly.
It's great to see our efforts reflect on you as our customer. Surely, we'll pass on the good news to our colleagues. This is a huge motivation for us to keep doing our job and providing more types of products to our valued customers.
Don't forget to check out our community here: https://www.facebook.com/groups/gossbybuddies
To interact with us and other customers in a more intimate way and share meaningful moments.
C ya!