Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Gossby

Gossby

2.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Gossby?
grey stargrey stargrey stargrey stargrey star

Gossby Reviews Summary

Gossby is an online marketplace for personalized gifts. They offer a wide range of products such as custom mugs, t-shirts, blankets, and more. The website allows customers to design their own gifts with various options for text, images, and colors. Gossby also provides customer support through live chat and phone.

This summary is generated by AI, based on text from customer reviews

service
132
value
129
shipping
136
returns
38
quality
125
This company does not typically respond to reviews

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
Follow Becky S.
Unfollow Becky S.
Share Review
Report Review

Loved the coffee mug!
January 21, 2022

I ordered the "Sister's" coffee mug and was so pleased with them! I got one for myself and my two sisters. They looked just like the picture- and came quicker than anticipated! Great product and easy to use website!

Date of experience: January 20, 2022
Gossby B. — Gossby Rep
over a year old

Hi Becky,
Thank you for sharing with us your satisfaction with your order. We're so proud that our product can bring lots of meaningful messages to our customers and to you particularly.

It's great to see our efforts reflect on you as our customer. Surely, we'll pass on the good news to our colleagues. This is a huge motivation for us to keep doing our job and providing more types of products to our valued customers.

Don't forget to check out our community here: https://www.facebook.com/groups/gossbybuddies
To interact with us and other customers in a more intimate way and share meaningful moments.
C ya!

Virginia
1 review
0 helpful votes
Follow N. R.
Unfollow N. R.
Share Review
Report Review

I absolutely love my mug! Purchase one for myself and one as a gift for my husband. It shipped fast! He loved it!

Date of experience: January 20, 2022
Gossby B. — Gossby Rep
over a year old

Hi,
We are so happy to hear that you are satisfied with our product and service. Hopefully, we can be a companion in years and your cooperation is greatly welcomed all the time.
And don't forget to check out our community here: https://www.facebook.com/groups/gossbybuddies
To interact with us and other customers in a more intimate way and share meaningful moments.
C ya!

Wisconsin
1 review
0 helpful votes
Follow Beth S.
Unfollow Beth S.
Share Review
Report Review

Jumbo cups
January 21, 2022

I bought 4 jumbo cups and the names were just as tiny as the little cups. Disappointing! I can't submit photos, gave the cups away for gifts at Christmas!

Date of experience: January 20, 2022
Gossby B. — Gossby Rep
over a year old

Dear Beth,
On behalf of the Gossby team, I sincerely apologize that you had an unpleasant experience with our company. Thank you for taking the time to provide us with this feedback. The frustration you encountered is understandable and your shopping experience with us is unexpected. To help us locate your order and make things right, could you please send us an email to [email protected]? We are looking forward to hearing from you soon. Thank you <3

California
1 review
0 helpful votes
Follow Danielle E.
Unfollow Danielle E.
Share Review
Report Review

Very pleased
January 21, 2022

I got a cup for Halloween and love it. Love how I can adjust the look and make it fit me. Love the site and the options that are there.

Date of experience: January 20, 2022
Gossby B. — Gossby Rep
over a year old

Hello Danielle,
Thank you so much for sharing your feelings. Hope you guys will have lots of great moments with the item and we look forward to serving you for many years to come.
Don't forget to check out our community here: https://www.facebook.com/groups/gossbybuddies
To interact with us and other customers in a more intimate way and share meaningful moments.
C ya!

Michigan
1 review
0 helpful votes
Follow Wendy G.
Unfollow Wendy G.
Share Review
Report Review

Lovin muggin
January 21, 2022

I absolutely adore the mugs I ordered. Had sister mugs made then another made for my dog lover mother. My mom cried she loves it so much! Perfect gifts that are so meaningful that your loved ones will cherish forever.
Super good quality and beautifully done.
I will continue you get other products for all my special people.
Thank you Gossby so much!

Date of experience: January 20, 2022
Gossby B. — Gossby Rep
over a year old

Hi Wendy,
Thank you for sharing with us your satisfaction with your order. We're so proud that our product can bring lots of meaningful messages to our customers and to you particularly.

It's great to see our efforts reflect on you as our customer. Surely, we'll pass on the good news to our colleagues. This is a huge motivation for us to keep doing our job and providing more types of products to our valued customers.

Don't forget to check out our community here: https://www.facebook.com/groups/gossbybuddies
To interact with us and other customers in a more intimate way and share meaningful moments.
C ya!

Arkansas
1 review
0 helpful votes
Follow Donna H.
Unfollow Donna H.
Share Review
Report Review

Wrong saying
January 21, 2022

I loved the 2 mugs I bought but one of them had the wrong saying on it. I contacted and sent the picture of the one that was wrong. I was told it would be replaced. It was not, I still don't have the right one. However I gave the other one for a gift since it was what I had and she loved it. I just really wanted the right one

I no longer have the mug to take a picture but you had received it back in November.

Date of experience: January 20, 2022
Gossby B. — Gossby Rep
over a year old

Hello Donna, it's unfortunate that you received the item with the wrong saying on it. We are deeply sorry for that. To help us locate your order on our end and make the thing right, could you please send an email to [email protected]? We are looking forward to hearing from you soon. Thank you <3

New Jersey
1 review
0 helpful votes
Follow Susan V.
Unfollow Susan V.
Share Review
Report Review

Mother Daughter mug
January 21, 2022

The picture came out exactly as to how we look based on my design. I bought one for me and for my daughter as a rememberance. I also purchased one for my niece showing her and her 3 cats of which one is in heaven. It came out beautiful.

Date of experience: January 20, 2022
Gossby B. — Gossby Rep
over a year old

Hi Susan,
We are so happy to hear that you are satisfied with our product and service. Hopefully, we can be a companion in years and your cooperation is greatly welcomed all the time.
And don't forget to check out our community here: https://www.facebook.com/groups/gossbybuddies
To interact with us and other customers in a more intimate way and share meaningful moments.
C ya!

New York
1 review
0 helpful votes
Follow Jessica W.
Unfollow Jessica W.
Share Review
Report Review

Amazing
January 21, 2022

I customed made the coffee mug for my sister and I, it came out perfect. Best present she got this year

Date of experience: January 20, 2022
Gossby B. — Gossby Rep
over a year old

Hello Jessica,
Thank you so much for sharing your feelings. Hope you guys will have lots of great moments with the item and we look forward to serving you for many years to come.
Don't forget to check out our community here: https://www.facebook.com/groups/gossbybuddies
To interact with us and other customers in a more intimate way and share meaningful moments.
C ya!

Missouri
1 review
0 helpful votes
Follow Deanne F.
Unfollow Deanne F.
Share Review
Report Review

Memory cup
January 21, 2022

When my mom passed away, I bought a coffee cup from this place.On it was a likeness of me & my mom.The reason I got it was to remember my mom. She would always drink Folger s coffee all day. Now I have a cup with her every day.

Date of experience: January 20, 2022
Gossby B. — Gossby Rep
over a year old

Hi Deanne,
Thank you for sharing with us your satisfaction with your order. We're so proud that our product can bring lots of meaningful messages to our customers and to you particularly.

It's great to see our efforts reflect on you as our customer. Surely, we'll pass on the good news to our colleagues. This is a huge motivation for us to keep doing our job and providing more types of products to our valued customers.

Don't forget to check out our community here: https://www.facebook.com/groups/gossbybuddies
To interact with us and other customers in a more intimate way and share meaningful moments.
C ya!

Canada
1 review
0 helpful votes
Follow Colleen W.
Unfollow Colleen W.
Share Review
Report Review

MY GO TO FOR GIFTS!
March 30, 2022

When looking for a gift for family and friends Gossby is the first place I go to. So far I have been very pleased with the quality, the appearance, price and how fast I receive my product.

Date of experience: January 20, 2022
GB
1 review
0 helpful votes
Follow christine M.
Unfollow christine M.
Share Review
Report Review

Most of my family live abroad in the Caribbean and we miss each other very much. I recently purchased a mug for my sister and the design depicts us side by side; big sister, little sister with our names under the relevant "sister", Unfortunately the photo file is too large to upload but here is a shot from the catalogue. Wonderful designs and we were both so thrilled with the purchase

Date of experience: January 20, 2022
Gossby B. — Gossby Rep
over a year old

Hi christine,
Thank you for sharing with us your satisfaction with your order. We're so proud that our product can bring lots of meaningful messages to our customers and to you particularly.

It's great to see our efforts reflect on you as our customer. Surely, we'll pass on the good news to our colleagues. This is a huge motivation for us to keep doing our job and providing more types of products to our valued customers.

Don't forget to check out our community here: https://www.facebook.com/groups/gossbybuddies
To interact with us and other customers in a more intimate way and share meaningful moments.
C ya!

Arizona
1 review
0 helpful votes
Follow Cindy S.
Unfollow Cindy S.
Share Review
Report Review

Christmas gift
January 21, 2022

I sent the 3 sisters mug to my youngest sister for Christmas. She said it was beautiful and reminded her how much she misses us. It was very sentimental for her. I was very pleased that it touched her heart.

Date of experience: January 20, 2022
Gossby B. — Gossby Rep
over a year old

Hi Cindy,
We are so happy to hear that you are satisfied with our product and service. Hopefully, we can be a companion in years and your cooperation is greatly welcomed all the time.
And don't forget to check out our community here: https://www.facebook.com/groups/gossbybuddies
To interact with us and other customers in a more intimate way and share meaningful moments.
C ya!

Ohio
1 review
0 helpful votes
Follow Angela G.
Unfollow Angela G.
Share Review
Report Review

Love these!
January 21, 2022

I have now purchased two different styled mugs from Gossby, and have been extremely satisfied with both their appearance as well as function.

Date of experience: January 20, 2022
Gossby B. — Gossby Rep
over a year old

Hello Angela,
Thank you so much for sharing your feelings. Hope you guys will have lots of great moments with the item and we look forward to serving you for many years to come.
Don't forget to check out our community here: https://www.facebook.com/groups/gossbybuddies
To interact with us and other customers in a more intimate way and share meaningful moments.
C ya!

Texas
2 reviews
0 helpful votes
Follow Gena P.
Unfollow Gena P.
Share Review
Report Review

Hello, I have ordered numerous Gossby products for family and friends including mugs and Christmas ornaments.The whole idea behind the personalization is amazing! My only suggestions to further the variety of personalization is to first, allow for a short, medium and tall height difference. At this point there is no option for height which is a huge part of a persons physical appearance. The only other suggestion I have is to start including more options for men and boys. It's hard to do anything family related when I have to leave my husband and son out. My only constructive criticism comment is to please make the pricing a little more economical. I spent well over $100 on only seven small Christmas ornaments plus shipping for my closest friends. On top of the pricing being high, the shipping is a little on the ridiculous side. At least give free shipping if nothing else. Other than that you have a great personalization concept.

Date of experience: January 20, 2022
Gossby B. — Gossby Rep
over a year old

Hello Gena,
Thank you so much for sharing your feelings and for your suggestion. Please rest assured that we've forwarded it to our Relevant team so they can improve in the future <3
Hope you guys will have lots of great moments with the item and we look forward to serving you for many years to come.
Don't forget to check out our community here: https://www.facebook.com/groups/gossbybuddies
To interact with us and other customers in a more intimate way and share meaningful moments.
C ya!

Illinois
1 review
0 helpful votes
Follow Dawn R.
Unfollow Dawn R.
Share Review
Report Review

Very Happy
January 21, 2022

Orderes 2 custom made coffee cups for my niece and her boyfriend. Quality was great, shipping was a little too fast. I really liked the way you could customize the hair and clothes, dogs were super cute. Preview option was fantastic. Thank you

Date of experience: January 20, 2022
Gossby B. — Gossby Rep
over a year old

Hi Dawn,
Thank you for sharing with us your satisfaction with your order. We're so proud that our product can bring lots of meaningful messages to our customers and to you particularly.

It's great to see our efforts reflect on you as our customer. Surely, we'll pass on the good news to our colleagues. This is a huge motivation for us to keep doing our job and providing more types of products to our valued customers.

Don't forget to check out our community here: https://www.facebook.com/groups/gossbybuddies
To interact with us and other customers in a more intimate way and share meaningful moments.
C ya!

Illinois
1 review
0 helpful votes
Follow Lanese S.
Unfollow Lanese S.
Share Review
Report Review

Love my mugs
January 21, 2022

The sister mugs are beautiful. My sisters love them as much as I do. I can't wait to do my next one. Maybe for cousins

Date of experience: January 20, 2022
Gossby B. — Gossby Rep
over a year old

Hi Lanese,
We are so happy to hear that you are satisfied with our product and service. Hopefully, we can be a companion in years and your cooperation is greatly welcomed all the time.
And don't forget to check out our community here: https://www.facebook.com/groups/gossbybuddies
To interact with us and other customers in a more intimate way and share meaningful moments.
C ya!

GB
1 review
0 helpful votes
Follow Helen S.
Unfollow Helen S.
Share Review
Report Review

Personalised Blanket
January 21, 2022

Bought personalised blanket for Christmas, daughter loved it, would highly recommend this to anyone.

Date of experience: January 20, 2022
Gossby B. — Gossby Rep
over a year old

Hello Helen,
Thank you so much for sharing your feelings. Hope you guys will have lots of great moments with the item and we look forward to serving you for many years to come.
Don't forget to check out our community here: https://www.facebook.com/groups/gossbybuddies
To interact with us and other customers in a more intimate way and share meaningful moments.
C ya!

Pennsylvania
1 review
0 helpful votes
Follow Fatima L.
Unfollow Fatima L.
Share Review
Report Review

I like them but…
January 21, 2022

I like this company but they need more hair styles and skin tones for black and people of color what about if we have dread locs, long braids or we wear our hair in top knot buns but my hair is kinky I seen no opinions and the hair that did look a little more curly was horrible I have a light brown skin tone I'm not to light and I'm not dark and literally selecting my color I only had the option to go light or shades that's way darker then my natural skin tone I was up set honestly

Date of experience: January 20, 2022
Gossby B. — Gossby Rep
over a year old

Hi Fatima,
Thank you so much for your feedback and for your suggestion. It's always great to know that our wonderful customers like our products. Unfortunately, at the moment, your request can't be done because of the lack of resources. But don't worry, we are taking your request into account and forwarding it to our R&D team. Hopefully, there will be more products for you to choose from soon. Stay Tuned!
If you need anything else, please contact us at [email protected] so our agents can assist you further. Thank you <3

Maine
1 review
0 helpful votes
Follow Kelly S.
Unfollow Kelly S.
Share Review
Report Review

The perfect gift
January 21, 2022

I love the variety of options in creating customized mugs for my sisters with our names, clothing choices, hair color and beverages! The mugs are really personalized and look perfect. My sisters love them.

Date of experience: January 20, 2022
Gossby B. — Gossby Rep
over a year old

Hi Kelly,
We are so happy to hear that you are satisfied with our product and service. Hopefully, we can be a companion in years and your cooperation is greatly welcomed all the time.
And don't forget to check out our community here: https://www.facebook.com/groups/gossbybuddies
To interact with us and other customers in a more intimate way and share meaningful moments.
C ya!

Maryland
1 review
0 helpful votes
Follow Grace S.
Unfollow Grace S.
Share Review
Report Review

Mugs
January 21, 2022

These were perfect! I would definitely order from you again. And prices are reasonable. Recipients were very happy!

Date of experience: January 20, 2022
Gossby B. — Gossby Rep
over a year old

Hello Grace,
Thank you so much for sharing your feelings. Hope you guys will have lots of great moments with the item and we look forward to serving you for many years to come.
Don't forget to check out our community here: https://www.facebook.com/groups/gossbybuddies
To interact with us and other customers in a more intimate way and share meaningful moments.
C ya!

From the business

At Gossby, we strive for meeting your specific requirements for beautifully-designed and unique personalized products, including Mugs, T-shirts, Ornaments, Blankets, Canvas and more. Open the door to the world of custom-made products with a diverse number of topics updated regularly - family.


gossby.com
Louisville, KY, United States
+141
See all photos