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GoogleReviews 867

2.1

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Google Reviews Summary

The overall reputation of the company reflects a mix of strong capabilities and significant customer dissatisfaction. On the positive side, users appreciate the extensive range of products and the user-friendly website, which facilitates easy browsing and ordering. However, negative sentiments dominate, with frequent complaints about inadequate customer service, delivery inconsistencies, and perceived negligence regarding user privacy and security. Many customers express frustration over the difficulty in resolving issues, particularly with account security and content management. To enhance its reputation, the company should prioritize improving customer support responsiveness and addressing service reliability concerns.

This summary is generated by AI, based on text from customer reviews

service
186
value
170
shipping
127
returns
120
quality
168
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We monitor reviews for authenticity

District of Columbia
3 reviews
2 helpful votes
Follow Leticia A.
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Google now become a part of my life. Anything I would like to know, I can find it with Google. Very easy, very fast, but sometimes I think google make us become lazy. But there is also many positive things, many of information we can get.

Date of experience: February 3, 2014
California
1 review
5 helpful votes
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Do not do business with these guys. Total rip off. They keep charging my credit card without my authorization.

Date of experience: February 3, 2014
New Jersey
9 reviews
14 helpful votes
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I never had all these problems! None. Yahoo just admit of over 27,000$ pass word ID THEFT--PASS WORDS. YOU DO NOT NEED TO REGISTER WITH GOOGELS TO USE THEM OR GOOGELS CHROME. THEY OFFER MORE THEN JUST VIRUS PROTECTION SCAMS WHICH SEEM TO BE THE BIG THING ON OTHER SITES LIKE YAHOO COMCAST BING HOW EVER I USE COMCAST SERVIVES AND THEY SEEM FINE. IF YOU DONT KNOW HOW TO USE IT? THEN DONT.

Date of experience: February 1, 2014
New York
1 review
5 helpful votes
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I was given a hard sell after the person did some stuff on my computer remotely. Afterwards my computer was degraded. I called in a local expert who removed everything they had installed and put in excellent freeware and voila! My computer is working well again.

I phoned to request a refund and I had absolutely no problems. They deducted what I consider a fair amount for work they had done and refunded the price of all the software that I had removed. They did not ask to look at the computer to verify it was gone.

The CS agent said that the sales people oversell for less powerful computers and I accept that this might be true. In any event, there were no problems and I feel I came away whole from the experience.

Date of experience: January 24, 2014
California
1 review
3 helpful votes
Follow Laurette R.
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Scam, purchased a so called Slim Cleaner. Then they try to sell you more crap. The guy even told me that Slim Cleaner wouldn't work. So sorry I gave into purchasing. My lesson.

Date of experience: January 24, 2014
GB
4 reviews
4 helpful votes
Follow Cyber J.
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Now who doesn't know about google. Cant even imagine my life without it. Absolutely superb and elaborate.

Date of experience: January 21, 2014
Kentucky
2 reviews
5 helpful votes
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Take care!
January 21, 2014

Take care! I fell for the SpeedyPCPro scam and tried to resolve the issue with SafeCart. What a joke!

I then tried to have PayPal resolve the issue. After the scammer did not reply, PayPal allowed me to escalate the dispute which PayPal "settled" in their favor.

I canceled my PayPal account. If PayPal isn't willing to take the time to check up on complaints about their sellers, then i don't want to have anything to do with them.

Date of experience: January 20, 2014
Texas
1 review
5 helpful votes
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My impression is that Safecart operates in the gray area slightly above criminal activity. File a complaint with the Attorney General of California.

http://oag.ca.gov/contact/consumer-complaint-against-business-or-company

Date of experience: January 15, 2014
Missouri
1 review
5 helpful votes
Follow Brenda M.
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I called to activate the product, the guy went through my system so I thought I was going to get help with my problem but no he showed me what the problem was then went to his sales pitch. I immediately cancelled & demanded a refund. I got an email letting me know I'm getting my money back but no appologize for the inconvenience. RIPOFF - STAY AWAY unless you want to throw your money away.

Date of experience: January 13, 2014
Washington
3 reviews
4 helpful votes
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Google News is my go-to source for all current events. I like the format choices, and have some of my own news categories. Sure, I also separately bookmark some sites of special interest, but with Google News, who needs a printed newspaper?

Date of experience: January 8, 2014
California
1 review
5 helpful votes
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All I can say is they are a bunch of crooks. Try to sell you something not needed. Found out later, the fix I needed was for free on the web site of the manufacturer.
Be careful you do not get their site when you are looking for the manufacturer. They make their site look like you are at the manufacturers site.

Date of experience: January 8, 2014
Wisconsin
2 reviews
4 helpful votes
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A lot of advertising
January 4, 2014

A lot of advertising
We also difficult to judge true and false

Date of experience: January 3, 2014
GB
3 reviews
6 helpful votes
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Love Google!
December 27, 2013

Love Google! Brilliant to get information on anything fast

Date of experience: December 27, 2013
Wisconsin
3 reviews
5 helpful votes
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I love Google.com; but ASK.com is so much better and is more accrute when it comes to these things.

Date of experience: December 23, 2013
BN
3 reviews
6 helpful votes
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Google is my second home
December 17, 2013

Google is my second home. My school, my college, my uni... my everything. I love google related everything. Go ahead google. I find my forum kazirhut.com very easily.
Google crawls kazirhut.com every moment. Greatful to u google.

Date of experience: December 17, 2013
Philippines
3 reviews
5 helpful votes
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I was using this ever since, and I can say I was satisfied coz it is a reliable and fast site easy to access.

Date of experience: December 15, 2013
Arizona
24 reviews
20 helpful votes
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I like yahoo.com better for my searches... but google is not bad for second fiddle.

Date of experience: December 4, 2013
Romania
18 reviews
68 helpful votes
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They ruined everything when they removed the top shortcut bar. Now everybody has to click 10 buttons to get to google maps or to google videos. Why won't they stop from changing things when they are already good enough?

Date of experience: December 2, 2013
Ohio
33 reviews
48 helpful votes
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Very easy to use, and love the doodles on the site. Excellent search results as well. Would recommend.

Date of experience: November 30, 2013
Colorado
1 review
5 helpful votes
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This website is a total scam with very smooth operators. They pretend to teach you, then sell you outrageously priced software solutions which put malware on your computer. Fortunately, I figured out that I had been scammed and contacted my credit card company right away and was able to get all 90% of my money back with multiple calls to the company and a fraud report opened by the credit card company.

Date of experience: November 30, 2013

From the business

Search the world's information, including webpages, images, videos and more. Google has many special features to help you find exactly what you're looking for.


google.com
Founded in 1998
Mountain View, CA