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GoogleReviews 867

2.1

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Google Reviews Summary

The overall reputation of the company reflects a mix of strong capabilities and significant customer dissatisfaction. On the positive side, users appreciate the extensive range of products and the user-friendly website, which facilitates easy browsing and ordering. However, negative sentiments dominate, with frequent complaints about inadequate customer service, delivery inconsistencies, and perceived negligence regarding user privacy and security. Many customers express frustration over the difficulty in resolving issues, particularly with account security and content management. To enhance its reputation, the company should prioritize improving customer support responsiveness and addressing service reliability concerns.

This summary is generated by AI, based on text from customer reviews

service
186
value
170
shipping
127
returns
120
quality
168
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Texas
1 review
9 helpful votes
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Unbelievable!
June 10, 2014

Unbelievable! Can I yell "SCAM" ALERT to any and all. I misplaced my purse for a couple of days and I had not been out of my house so I checked my debit card balance to make sure no one had violated my account.

Hello - 2 charges on my debit card and 1 charge on my credit card. Needless to say I called and cancelled my bank account immediately.

I would have never caught the one on my credit card if I had not caught the two on my debit card.

Okay now I start a little investigation of my own. I call their customer service number. I explained the charges. She could not even verify my phone number so I was not going to give her anything but my name. I firmly asked to speak to the billing department. She told me she could get them on the line with us. I said no, I wand to speak with the billing department and I wanted a valid phone number for them.

She told me she could not do the. I asked her where she was located... Her answer was the Philippians.

I have my credit card on the line as I proceed through the steps until I reach $$$$ has been charged to your account.

I continue to the next step: Click here to activate your account! I never clicked the account activation...

Buyer Beware Stay away from Safecart if possible and especially be very careful Spyhunter!

Date of experience: June 9, 2014
Canada
1 review
10 helpful votes
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Im Diane T. I wrote a review in the fall of 2014. After all the BS... I took the PC in and they found no viruses etc. Cost 169.00... PC still was dead... finally found a new PC onsale for 400.00. So Im out around 900.00 or more. Unbelievable these JAs are around to suck the fun out of your internet experiences. SHAME ON THEM! May 10,000 diseased *runny* camels take a hundred craps using your chimneys as a potty. Im PRAYING karma really works :) What goes around WILL come around *S*

Date of experience: June 6, 2014
Australia
1 review
7 helpful votes
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Don, t have anything to do with these scammers. I repeat DON, T. Ripped me off $30 for a pc cleaner, then tried to debit my paypal account without my permission. Now I have closed my paypal account no more money from me, and I suggest you all do the same. I do not trust paypal anymore they must be in on the scam. RIPOFF RIPOFF.

Date of experience: June 5, 2014
Texas
1 review
8 helpful votes
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Tried to debit my card. Thank God I had the number changed. Where did they get my info? I never ordered it and they said they were trying to renew my subscription.

Date of experience: May 15, 2014
Washington
3 reviews
73 helpful votes
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What's not to love! They recently had a great offer (not sure if it was limited or still available) for Google Drive, less than $20 a month for 1 T. Love it.

Date of experience: May 8, 2014
Tennessee
1 review
5 helpful votes
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The first time I heard of this web site was about 20 minutes ago when I opened my banking app and noticed they charged my debit card $29.00. In a panic I called my bank because this would put me in the hole. SEEMS AS THOUGH THEY ENJOY PREYING ON PEOPLE WHETHER THEY ACTUALLY MAKE PURCHASES OR NOT AND I DEFFINATELY DID NOT.

Date of experience: April 29, 2014
Estonia
3 reviews
87 helpful votes
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I love Google!
April 29, 2014

I love Google! Best Search Engine for anything you may need. Don't like Bing, because it looks too basic and Yahoo is just weird. Yes, I'm a guy and images of porn are not an issue for me, but it's still disturbing for these images to crop up at random times for random searches.

Date of experience: April 29, 2014
GB
1 review
5 helpful votes
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I was went to pay £29.99, but they debited my card £51.47. Instead of downloading my purchase, I was given a free phone number,. From which a guy from India wanted remote control off my computer. Do not touch with a barge pole.

Date of experience: April 26, 2014
Philippines
1 review
1 helpful vote
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Google+ is a place to connect with friends and family, and explore all of your interests. Share photos, send messages etc...

Date of experience: April 23, 2014
NL
1 review
5 helpful votes
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If these guys get your creditcard number they will take a lot of your money - and they will do it every half year again!

Date of experience: April 13, 2014
New York
1 review
6 helpful votes
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TOTAL RIP OFF!
April 11, 2014

TOTAL RIP OFF!

They charged me 39.95 for a registry cleaner, and after calling them to
Activate it they did a scan of my computer for problems. The red flags went out,
Major disaster is imminent. Then they tried to con me into a 200+ dollar fix.
And now after the supposed six hour fix time, they wanted to sell me on PC MR I for 500 dollars... Not to mention the 19.95 a month charge for tech support.
Close to 800 dollars for a computer i paid less than 300 for.

Date of experience: April 10, 2014
AE
8 reviews
19 helpful votes
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I can't believe that there are people who gave google less than 5 stars! It's my one and only search engine. I tried different ones, but i always go back to google eventually i just feel it's clear and accurate. Perfect for me :D

Date of experience: April 10, 2014
Tennessee
4 reviews
7 helpful votes
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I used safecart.com, was charged for extra services other than originally requested 6 months ago. Called immediately and they reversed charges while I also requested zero automatic renewals. Just got an email now and they are charging me $29.97. Not good business practices here.

Date of experience: April 9, 2014
California
8 reviews
11 helpful votes
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Cool site!
April 1, 2014

Cool site! The best search engine. You can find everything here.
User-friendly!

Date of experience: April 1, 2014
New York
6 reviews
11 helpful votes
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Google.com is a free website. It's the best search engine.
It's actually one of the best websites in the WWW.
Everything you are looking for, google will help you find it.

It has many application that google offers such as Google Chrome, GMail, Drive, Docs and etc.

Date of experience: March 12, 2014
Missouri
4 reviews
14 helpful votes
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DON'T DON'T DON'T
March 10, 2014

DON'T DON'T DON'T - After signing up on the web for this "FIX" for $34.95 was a sales pitch for more services and MORE EXPENSIVE services to the tune of $250. It's a scam - AND to add more to the mix, I disputed the payment on PayPal and they disapproved my claim without providing a reason. I'm not a fan of PayPal either - but that's another story.
Stay away STAY AWAY - STAY AWAY from www.safecart.com - they'll take your money - then take more if you let them.

Date of experience: March 10, 2014
Washington
1 review
6 helpful votes
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Scam pure and simple. Ruined my computer function, it alll about billing for fraudulent delivery by Adv Tech support and ParetoLogic.

Date of experience: March 5, 2014
GB
1 review
5 helpful votes
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I was ripped of by this company as well in the Uk. Wanted to charge me to clean my latop I said noway.To-day they have take £15.04 GBP from me through Pay Pal I have managed to contact Pay Pal & cancel this A/c & have asked for a refund which I have very little hope of getting complete rip off

Date of experience: March 1, 2014
Tennessee
1 review
1 helpful vote
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Worked good for a little while, went back to the way it was.

Date of experience: February 28, 2014
Finland
2 reviews
1 helpful vote
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I like google, particularly the translate. Google tool, it's just great

Date of experience: February 27, 2014

From the business

Search the world's information, including webpages, images, videos and more. Google has many special features to help you find exactly what you're looking for.


google.com
Founded in 1998
Mountain View, CA