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GoogleReviews 867

2.1

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Google Reviews Summary

The overall reputation of the company reflects a mix of strong capabilities and significant customer dissatisfaction. On the positive side, users appreciate the extensive range of products and the user-friendly website, which facilitates easy browsing and ordering. However, negative sentiments dominate, with frequent complaints about inadequate customer service, delivery inconsistencies, and perceived negligence regarding user privacy and security. Many customers express frustration over the difficulty in resolving issues, particularly with account security and content management. To enhance its reputation, the company should prioritize improving customer support responsiveness and addressing service reliability concerns.

This summary is generated by AI, based on text from customer reviews

service
186
value
170
shipping
127
returns
120
quality
168
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California
1 review
12 helpful votes
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Theft
October 10, 2018

They have been stealing money from me for months I didn't realize it till I really checked on my account and see all the transactions taken out of my account from them. Sometimes 5 different transactions in one day I was signed up for $7 a month and I'm 3 months a took $130 from me. I've been calling for weeks and no one will answer. Does anyone know how I can get my money back?

Date of experience: October 10, 2018
Norway
3 reviews
13 helpful votes
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Great one lads
October 4, 2018

This thing is pretty great. Find everything you need. Find things you don't need. Basically, google. 9/10, wish it had fireworks.

Date of experience: October 3, 2018
West Virginia
4 reviews
19 helpful votes
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I can't even imagine a world without Google search engine and their products. With all the new products coming up I am waiting to see new things added to the Internet world

Date of experience: September 28, 2018
GB
7 reviews
28 helpful votes
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Scary
September 3, 2018

WAKE THE $#*! UP!

For all of you who unthinkingly use Google to get all your information, have you ever thought they are a private company with private interests and despite all their rhetoric there are some things they want you to see, and others they don't?

Imagine if ONE COMPANY owned every single library, book shop and newsagent - choosing which titles to put at the front, and which ones to hide away. This is Google. And its power is scary. Having a monopoly over access to information has been sought by maniacal dictators for decades. Google have achieved that. They have even become a regular component of the vocabulary. Want to find something out? Just 'google' it!

And why do you think you're hearing about no investigations into them? When was the last time you heard something questionable - like the millions they avoid in paying tax? Or findings in courts about manipulating search results?

Nah, of course you haven't - or don't care. Just keep on typing in queries into their search engine, because they own YOU.

Date of experience: September 3, 2018
Colorado
1 review
7 helpful votes
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I loved this website because it made it a alot easier for me to make my resume. The customer service agent was also very helpful &polite. His name was Lenny badge #418.

Date of experience: August 17, 2018
Georgia
1 review
4 helpful votes
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SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM
SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM

Date of experience: August 17, 2018
California
2 reviews
12 helpful votes
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They charged my PayPal account $599.92 over a period of four years. I never noticed that they were charging me $69.99 every six months for SpyHunter and RegHunter subscriptions which I never ordered. When I contacted Enigma Company regarding their software, they were unable to verify my subscription for their software. I think Enigma and SafeCart work together to scam unsuspecting customers. Both are international money scammers. Foqq Enigma and foqq SafeCart.

Date of experience: August 14, 2018
Arizona
2 reviews
14 helpful votes
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I love Google
August 13, 2018

Google has done a great job of providing great service and protecting privacy. Unlike other social media companies, I really appreciate what Google brings to the Internet.

Date of experience: August 12, 2018
Kenya
1 review
7 helpful votes
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There is a very very strategic reason why Google(the company) changed to alphabet. Peter Thiel breaks it down est in his most famous book.

Date of experience: August 11, 2018
Florida
1 review
5 helpful votes
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Safecart should return everyone the money they have stolen. I never noticed they were charging me $19.95/ month for over one full year! I had lost of family issues and honestly just didn't notice. I hate Safecart for been such a SCAM/ DIRTY company that instead of earning their money honestly, steals it from hard working citizens. I don't know how they got to my PayPal information, but I do know I NEVER authorized them to take my money! EVEN less, never knew they existed or used their services!

Date of experience: August 8, 2018
Florida
76 reviews
124 helpful votes
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Preferably I use google over any search engine mainly because google has more accurate search results. Google also is also associated with many websites like youtube and maps so its helpful.

Date of experience: August 8, 2018
Spain
5 reviews
7 helpful votes
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HAY MUCHÍSIMOS ARTÍCULOS PARA PERSONAS CON TALLAS GRANDES Y ADEMÁS MUCHOS COMPLEMENTOS. ESPERO QUE LA ENTREGA SEA RÁPIDA PORQUE ME URGE MUCHO

Date of experience: August 8, 2018
South Carolina
1 review
5 helpful votes
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I discovered that and viewing the safe cart website trying to research a traffic ticket I started incurring monthly charges. I received no services nor did I visit their website during the months charged. I quickly alerted my bank to let them know of the erroneous charges. It has been an uphill battle to try and get the charges reaccredited. Look at similar reviews and you will see I am not the only one affected. Charges are recurring and if you don't check your bank account it is easy to miss these charges. I have no idea how they are justifying these charges because I received absolutely nothing from them.

Date of experience: August 8, 2018
New Jersey
39 reviews
76 helpful votes
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Overall, Google technology is great, but I once advertised on Google. They blocked one of my ads, and I was okay with it because I figured that I didn't need to have it anyway. However, they re-enabled it without notifying me and I was billed. It was impossible to resolve this and get my money back. I called and was told a manager would follow up, but that never happened. And it's been a few years now. I would not use their advertisement service again.

Date of experience: August 7, 2018
Indiana
1 review
7 helpful votes
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Through an error on "my" part, I ordered the wrong size "special production" t-shirts as a surprise for my husband & brother-in-law who are both Iron Workers. When the shirts arrived and my husband tried his on it was too snug to work in which meant the other 2 shirts were the wrong size as well. I reached out to Teespring's "Customer Experience Team" admitting the error was on my end but asking if there was any way possible to get the correct sizes. "Lilibeth" replied within 12 hours and explained those particular shirts were a "special edition / special run" shirt and the run had been met and completed already. HOWEVER, she went on to explain that "as a one time customer ourtesy my order would be reprinted and sent to me at no additional cost." As if that wasn't enough, she explained I would not need to return the special order shirts I had already received and suggested I donate them... which I have every intention of doing. Talk about above and beyond Customer Service. I plan to share the site with other Iron Workers looking for quality designs and shirts. Thank you so much Lilibeth & Teespring!

Date of experience: August 5, 2018
North Carolina
1 review
6 helpful votes
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My bank does not show a payment to Safecart. Could they possibly be using a shell game to hide things from the IRS and other clients that utilize unsavory websites? Sitejabber?

Date of experience: August 3, 2018
Georgia
1 review
4 helpful votes
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*******727 is hotline, however, so many red flags. When you first call, they pull from phone or email and may mistake you as some other identity, the rep you speak to will NOT send any or give any immediate confirmation upon your issue. I. e. I requested refund and wanted a conf. Number or email, rep named 'mike" advised me he will not be able to verbally give conf number and wait 3-5 days for refund. This was beyond SUSPECT, i'm now calling police or FBI and reporting for theft.

Date of experience: August 1, 2018
GB
2 reviews
6 helpful votes
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I signed up with a <$3 fee for a search on the history of a Japanese car-for-sale. AFTER you have paid, the site informs you that you have automatically subscribed to a much more expensive monthly payment that will be taken from you each month for all eternity.
I paid with Paypal - they have been a let-down in the past but I must have caught them in a good mood because the subscription was cancelled (though I'm now going to have to check each month, dammit) and the $2.95 was refunded.
No information was provided for the $2.95, by the way...
If this was a UK company, they would be shut down. As it is, I assume they operate in some unregulated, only semi-civilised country.

Date of experience: June 26, 2018
Arizona
3 reviews
21 helpful votes
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I had to get rid of google because of the security issues caused with my security programs from Bing. Way I figure it, why not just use what came with Windows. So I do.
So when I browse I use their, ( Bing's) product, because of the too many ads and videos loading on ( Google's) browser constantly. That is the background.
I looked at your (Sitejabber), browser extension. I did not have to go far. Actually the landing page for your browser extension, shows clearly that this extension is a google product run by google. So this is not a go at any time on my computer.

It's funny really. Ever since I got rid of all the extra browsers and their security programs I have had smooth sailing. I was informed that 2 security programs will fight each other for computer resources, causing lockups and such. So I went with what the computer came with and have no problems now.

True I lose you tube, but that's a whole other story. I sure do wish there were browsers and face book like places that actually believed in American ideals like free speech and privacy. Google is not one of them.

I do not work for, nor have ever worked for Windows or any of their companies.

Date of experience: June 21, 2018
Minnesota
1 review
8 helpful votes
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I wrote many letters to WIEPING her answers at first were some what satisfying but rather vaigue I accepted that as not fluent beginner in the english language but my letters were according to Asian Date were being translated to her. We (I) spilled out my love for each other and boyh expressed our desire to meet all the time Im recieving these professional photos saying her personal photograper was taking them. It came down to two week after I had spent over $600.00 dollars communicating and asking and recieving vague answers I asked for a specific photo with a specific pose with her face included. Never heard from WEIPING again! Stay away from this site it is a total scam!

Date of experience: June 16, 2018

From the business

Search the world's information, including webpages, images, videos and more. Google has many special features to help you find exactly what you're looking for.


google.com
Founded in 1998
Mountain View, CA