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GoodRx has a rating of 2.5 stars from 605 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with GoodRx most frequently mention customer service, coupon price and discount card. GoodRx ranks 2nd among Pharmacy sites.
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I travel and work in Africa. GoodRx consistently lets me shop for and find the best prices for often-expensive drugs like anti-malarials or antibiotics. Makes life easier and the budget much happier!
I'm on one medicine (only) and have paid a $36 copay for a 90 day supply for the last 4 years. I was told two days ago that my new insurance didn't cover that medicine and it would now cost $67. I started an appeal. Meanwhile I found good Rx and went back to the same pharmacy. Using my good Rx card I paid $19 for the prescription 2 days later. That's less than I've paid in 4 years! I'm a believer. I'll never use my insurance for Rx again without first checking the good Rx price. Love it!
Thanks!
Took 3 trips to Walgreens to try to get my prescriptions and now the price is more than my favorite pharmacy.
Yes, prices change - we can help - email [email protected]
I used Good Rx for my Rx's, they were on the $, but one was over charged by $20. That was advertised. So I called the phone number that was offered on the website. Right off the bat, the founder says, "we will help you resolve any issues you have with cost discrepancies, unless they are controlled prescriptions such as"... I got through, it was not a controlled Rx and the woman on the phone could not be less helpful. Did not want to even pretend to help me. Why say they will help resolve monetary issues if you won't? So, buyer (of prescriptions) beware! It still cost me $150 for 4 Rx's. Have a nice day.
We can help - our prices are accurate - please email [email protected]
Have been using GoodRx for about a year now. At first, there didn't seem to be any problem with the prices quoted with the online coupon and the drug store prices. However, recently I have run into a problem with pharmacies honoring the prices quoted and what they actually charge for the prescription. Example: Nitroglycerin tablets at Kroger should have been $13,58 as per online coupon. But, when filled, Kroger wanted to charge me $44 saying a disclaimer on the coupon states prices were only suggestions. It was at their discretion to honor the coupon or not. So, I took my prescription to Walgreen and although I ran into the same issue (coupon was for $15 and changed, Walgreen charged $21) with the Pharmacist complaining that GoodRx was not reimbursing them to make up the difference in pricing. Not sure if this will continue, but either way, make sure you check with the pharmacy on pricing when using GoodRx coupons so you are not caught off guard when picking up your prescription.
We can help. Please email [email protected]. The pharmacist was confused - we don't reimburse pharmacies anything.
Per my last review, I was using my voice text and did not check the grammar prior to posting, so please excuse the MANY typographical errors. It has come to my attention that Walgreens at times can choose to accept or not accept updates Good RX prices, as prescriptions vary monthly. Some vastly and some by a few dollars or so. On one occasion they gave me some limbo humbo about it being a controlled substance & that is why they couldnt take a new amount, and thats because it was about $20 some dollars less than the month before. However, I wonder if the situation was reversed, what the case wouldve been. Then on same day I called a different Walgreens to merely inquire on this and he was baffled. Then after placing me on a very long hold came back and said; it depends on the exact medication, (so the controlled sub. Was a lie, as they said ALL.). Nonetheless, the next month they accepted the updated coupon.
So frustrating.
I came to say thank you! I've only been using goodrx since the first of the year when my insurance went down hill. My med that i can't get refills on and can only fill once a month is over $300 for 9 pills! But with goodrx and the helpful pharmacist at meijer i only pay $17! I found out tonight i get a discount with my insurance i can get the pills for $147... WOOHOO. Why the negative reviews? What are you really losing to check out goodrx? You could not use it and pay more or get lucky and get an exceptional deal!
Thanks again Goodrx! Even if it goes up to$50 a month I'll still be saving money!
My wife received a prescription for a new dementia med last month. CVS is our local pharmacy and the Dr's office electronically transmitted the prescription there. We are in one of the Medicare Advantage plans (Humana PPO) and the med was not covered well, resulting in a $386. Bill for a 30-day supply.
Today, after finding and registering at GoodRX, I paid $189. At Walgreens for her 2nd 30-day supply, utilizing the GoodRX discount. I had seen this same med as cheap as $117. At Walmart in previous weeks but apparently the pricing can change frequently- and wildly- as Walmart currently wanted $389.
So... use the handy search feature on the GoodRX website (where you'll get pricing), be ready to shop at different pharmacies and have your prescription in-hand so the pharmacy can give you an up-to-the-minute quote for your med. The savings really can be worth the additional trouble.
I called my local CVS and gave them the GoodRX code and boom Paid the price that was on the coupon. Just call your pharmacy first and have them check it out. SImple as that
I'm forever getting the run-around from Insurance requiring Prior-Authorization, which takes a week for the doctor's office to submit. Yada, yada! Finding GoodRX was a godsend! I don't even mess with the Insurance. I present the 'GoodRX' discount coupon once & get that price on subsequent Refills.
Those who are saying "never again" are blaming 'GoodRX' when their pharmacist is really to blame! They act like they're being persecuted! Just go to another pharmacy! Or FOLLOW the recommendations of 'GoodRX' & contact them for dispute resolution.
*... and get off your high horse! Ha!
The first time I tried GoodRX, Publix wouldn't take the coupon, but it turned out CVS had the product for less than the coupon price anyway. The second time CVS took the coupon at about half the going price, so GoodRX is on the happy list for now. One qualification is how this will play out with the annual insurance deductible. That will be a learning experience, but so far I'm okay with the fifty bucks.
I recently had to purchase some medications for my dad that weren't covered by his insurance and by using goodrx, it saved me a lot of my money. I just don't understand why the prices at cvs pharmacy are way higher than at the cvs pharmacy in target. They are both cvs pharmacies but the target cvs is much, much cheaper. One of my dad's medications was $218 at cvs, but it was $83 at the target cvs pharmacy. That doesn't make sense. They are both cvs pharmacies. But goodrx did work and it saved me a lot money.
I don't know how I stumbled upon Good RX but am so glad that I did. I have had no issues. I have told many friends and family members to download the app. Not sure why some prescriptions are so much cheaper using Good Rx but it is worth it. The app is so easy to use even for "seniors" like me!
I checked a few of my prescriptions on Good Rx and was ready to run all over town (and even out of town) for their deals until I did some checking on my own. First, I typed in "aspirin." Good Rx told me that Walgreen has the cheapest price at right around $250.00!
Next, I checked with my pharmacy. One of my medications (which IS unreasonably expensive for a generic) is $266.00. Good Rx says my pharmacy sells it for $460.00.
Maybe you can get some good deals. I don't know. But, especially if you take long-term medications like I do, I suggest you investigate before you go to the trouble of having prescriptions transferred between pharmacies each month.
Another thing to check is whether your employer has its own discount agreement with a certain pharmacy. If they do, that's usually the best price you can get.
Please email [email protected] for assistance. If you've had a bad experience, we'd like to make it right.
I changed pharmacy for the cheaper price now come to find out that it will cost me more because their coupons are crap and so are their customer service
Our prices are contractually set with pharmacies. Please email [email protected] for assistance. If you've had a bad experience, we'd like to make it right.
I've been using GoodRx for over a year, for all of my prescriptions because I do not have rx coverage. I've never paid a different price than stated and I always use at Wal-mart.
For everyone who doesn't think these would work please just try. I recently had a screw up with insurances when moving down to florida for a new job opportunity and my insurance wouldn't cover my script this month and i used GoodRx dropped my $450.00 script to $145.00. I am so happy and thankful for GoodRx!
I went to Pharmaca Integrative Pharmacy to buy Finasteride. I printed the coupon, as requested. They just told me they do not accept and wanted to charge an absurd price.
Stay Away!
Our prices are contractually set with pharmacies. Please email [email protected] for assistance. If you've had a bad experience, we'd like to make it right.
Bad experience-- many runarounds and ultimately paid $70 for a prescription I was promised to get for $19. Never again. Waste of time.
Our prices are contractually set with pharmacies. Please email [email protected] for assistance. If you've had a bad experience, we'd like to make it right.
Why doesn't Walmart honor these coupons? Or is it a good RX problem? Your site gave me a price of $170 for Ranexa and Walmart wouldn't honor the coupon! They charge me $353! Didn't work for me 3 times now at Walmart.
Our prices are contractually set with pharmacies. Please email [email protected] for assistance. If you've had a bad experience, we'd like to make it right.
Answer: Yes we do. Just present coupon to save. Have a nice day
Answer: If you have any questions, we're here to help - please email [email protected] and we'll get back quickly. Pharmacists have the discretion to honor or refuse controlled substance coupons, but most of them (like 99%) will take them, which is why we list them (and indicate that they may not be accepted). Hope that helps.
Answer: Hi Terry! You will need to present the coupon to the pharmacist, usually before, they fill a prescription. If you doctor's office is willing to do so for you then it may be okay, but we would suggest you present a new coupon each time you fill or refill. Sometimes our prices fluctuate and checking the coupons may get you a deeper discount. If you, or your doctor, presented a coupon and the pharmacist, for whatever reason, says the coupon cannot be used please give us a call at 1-888-799-2553, our Advocacy Team would love to assist you! Our hours are Monday-Sunday, between the hours of 8AM and 7PM CT.
Answer: Hi there - can we help you? Head to our help section for information on how we do business.
Answer: It takes very little time. Immediately after sign up you'll receive the information you need to purchase at our discounted rates.
Answer: Hi Shirley! We list coupons for Phentermine here: https://www.goodrx.com/phentermine Please be sure to update the script details and zip code to see prices for your area.
Answer: Please give our GoodRx support team a call at 888-799-2553, so they can contact the pharmacy regarding the price discrepancy, Steve. They're available Mon-Sun, from 6 AM to 9 PM CT.
Answer: GoodRx can be used in place of Medicaid as long as the two aren't combined. Please give us a call at 888-799-2553, so we can contact the pharmacy on your behalf. We're available Mon-Sun, from 6 AM to 9 PM CT.
Answer: Great question, Don! Since GoodRx compares prices at different pharmacies, there are sometimes lower prices with a GoodRx coupon. If you have a GoodRx Gold account, you are still able to use a GoodRx coupon if you find that it offers a better price for your prescription at a pharmacy in your area.
Answer: Hello there Anita, we're sorry for your frustrating experience at Walgreens. Please give us a call so we may investigate this and reach out to the pharmacy on your behalf. We can be reached at 888-799-2553, Monday through Sunday from 8am to 7pm CT.
***If you have a question for GoodRx or an issue you'd like help with, PLEASE DO NOT POST IT HERE PLEASE. This website has no relationship with GoodRx and we do not regularly monitor it. Also, we find that customers who post questions and reviews here never respond when we reach out.***
***We have amazing customer care service professionals waiting to help - just email [email protected] and we'll get back quickly. Our goal is to help all Americans afford their prescriptions, and we want you to have a good experience.***


Thanks!